Quicklens Australia Recensioni 320

TrustScore 4 su 5

4,0

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Order 3 sets of contacts which arrived in 2 boxes. One set were prescription for astigmatism so apparently required at least 4 weeks manufacturing time. Eventually took five. Not sure why the others... Leggi di più

Valutata 1 stelle su 5

I’ve been waiting for almost two months since I placed my order, but I still haven’t received it. As a lens user, I always order a month in advance, yet there was no indication of it being out of stoc... Leggi di più

Valutata 5 stelle su 5

Lenses are very comfortable with a great price, their qieto lenses actually really comfortable for me.

Valutata 5 stelle su 5

Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and develo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di lenti a contatto
  2. Negozio di prodotti di bellezza e per il benessere

Scritti dall'azienda

QUICKLENS Australia offers contact lenses with cheap prices online. Surprisingly low prices on Acuvue Oasys, Focus Daillies, Air Optix, Biofinity, and many other contact lenses. Free shipping on all orders over $99. Some lucky customers may receive a pair of our new exclusive product Qieto1day with your order as a free sample to try.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

320 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 1 stelle su 5

Deceptive and unfair

It's extremely duplicitous to have a 'com.au' website, and be based overseas and not upfront about this. I ordered my contact lenses in good faith but because Quicklens is not an Australian company I was unable to claim my private health rebate. This means they cost me far more than they should have. I will never use Quicklens again for this reason.

6 febbraio 2024
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Risposta di Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.

Please be advised that as stated on our website, QUICKLENS is a global company
with our headquarters located in Singapore.
(https://www.quicklens.com.au/company/company/)
Any foreign company that is licensed to trade in Australia is eligible to register for a .com.au domain.

As we are an overseas based company and not a registered optical provider with any Australian health funds.
Therefore we do not have a provider number and the item numbers necessary for making insurance claims.

Please refer to the terms and conditions you agreed to at the time of purchase.

Terms And Conditions
https://www.quicklens.com.au/rule/index/

Thank you for your understanding.

Valutata 5 stelle su 5

Fast postage

Fast postage, good variety of products.

29 gennaio 2024
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Risposta di Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Valutata 5 stelle su 5

Ease of order

Ease of Order.

1 gennaio 2024
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Risposta di Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Valutata 5 stelle su 5

Easy ordering and perfect fit

Easy ordering and perfect fit. Love the coloured lens.

19 gennaio 2024
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Risposta di Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Valutata 5 stelle su 5

quick and efficient

15 gennaio 2024
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Risposta di Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Valutata 1 stelle su 5

Too late delivery

9 gennaio 2024
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Risposta di Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
Please be advised that your order items are custom ordered and we explain that these are currently difficult to source from the manufacturer and it may take more than 4 weeks on the product page. Please feel free to let us know by email at info@quicklens.com.au if you have further questions about your order.

Valutata 5 stelle su 5

Quick and reliable

Quick and reliable. I’ve been buying contact lenses from Quicklens for over 10 years.

5 gennaio 2024
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Risposta di Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Valutata 5 stelle su 5

Can't live without Quicklens

Always superb service and reliable on-time delivery!!

4 gennaio 2024
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Risposta di Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Valutata 5 stelle su 5

Efficient

Efficient, reliable and good price…I don’t look anywhere else

28 dicembre 2023
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Risposta di Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Valutata 1 stelle su 5

did not receive my package after 2 months waiting

I ordered and paid contact lens on 14.12.23. But after 2 months, I still did not receive email that my oder is dispatched or not. I did not receive my package yet. I don't know what is going on, why it takes so long.

14 dicembre 2023
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Risposta di Quicklens Australia

Thank you for your review. We sincerely apologise for the inconvenience caused by the delay. Please be advised that we dispatched your order on 05/03. You will receive a Dispatch Information email by the end of 06/03. We hope you will receive your order very soon.

Valutata 1 stelle su 5

Ordered Acuvue Oasys lens (2 weeklies)…

Ordered Acuvue Oasys lens (2 weeklies) - but they seem to disintegrate after 1 week.

17 dicembre 2023
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Risposta di Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our products. We've emailed you, please kindly reply with the details so we can arrange to send you a replacement lens if applicable. We look forward to hearing from you soon.

Valutata 2 stelle su 5
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Risposta di Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
We have checked our system and found that your order was dispatched within 6 days of placing the order even though your order items are all custom-ordered which normally takes one to two weeks to receive them from our supplier. We also confirmed the delivery took only 5 working days. We hope this information will help with your future order. Once again, thank you for using our service.

Valutata 5 stelle su 5

A good company to use

I have been using Quicklens for many a year and I always have my much needed contact lenses “quickly”!

10 dicembre 2023
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Risposta di Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Valutata 5 stelle su 5

Ordering contact lens from Quicklens is easy…

I have ordered contact lenses from this company for many years. If there is a delay, this is always communicated.

Well packaged, always the correct order. Usually delivered within two weeks. Highly recommended!

3 dicembre 2023
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Risposta di Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Valutata 4 stelle su 5

Great product

The product is great. However, please allow sufficient time for the product to be shipped. Mine shipment took about 2 weeks to come through after placing my order.

25 novembre 2023
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Risposta di Quicklens Australia

Thank you for your review and your ongoing custom with us. Please be advised that we have started a new delivery service recently. We hope your next order will be delivered faster!

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