Queendancer Recensioni 

258
•
TrustScore 2 su 5

1,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Do not buy anything from this company, the sizing is not accurate and they make it impossible to return the items It is fraud and they are literally stealing your money Avoid at all costs

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ I ordered my son’s pink prom suit online, and I couldn’t be more impressed. The quality was even better than I expected, and the colour was absolutely stunning. It fitted really well, loo... Leggi di più

Valutata 1 stelle su 5

Ordered a dress for my daughters prom over three weeks ago no updates and still says preparing shipment. The tracking number provided says its incorrect. I feel like after reading lots of other review... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

SCAM SCAM SCAM This is a total scam company. Not based in UK Product received is not what was advertised Sizings are poor Fabric disgusting and not what was advertised Refund for get about... Leggi di più


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

258 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 6% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,9

Tutte le recensioni

(258)

35 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Wrong goods received

Ordered size 12 dress received size, dress cost over £100, will only give £18.00 refund disgraceful

22 ottobre 2026
Non scritta su invito
Logo di Queendancer

Risposta di Queendancer

Dear Claudette,

Thank you for sharing your feedback, and we are sincerely sorry to hear that your experience did not meet your expectations. We fully understand your frustration regarding the fit of the dress and the refund options offered, and we sincerely apologize for the inconvenience this situation has caused.

Regarding your concern that you received the wrong item, we would like to clarify that we have carefully verified your order, and the dress was dispatched in the correct size as ordered. We understand that the dress was too tight across the bust and hips, and we regret that the fit did not work out as you had hoped. Standard sizing cannot always accommodate every customer's proportions, which is why we always recommend reviewing the size chart carefully before ordering, and we also offered options such as a tailor's adjustment refund or a partial refund as goodwill gestures.

We would like to confirm that we have located your order. Our customer service team has already reviewed your case and sent you a new solution. Please kindly check your email, including your spam folder, for the latest update from our team. If you have any further questions or would like us to review your case again, please do not hesitate to contact us at service@queendancer.com, and we will do our best to assist you.

We sincerely apologize once again for the inconvenience and appreciate your patience. Your feedback has been noted, and we will continue working to improve our products and service.

Best regards,
Queendancer Customer Care Team 🌷

Valutata 5 stelle su 5

I ordered a dress and sadly it didnt…

I ordered a dress and sadly it didnt fit. Gigi made the return process easy and seamless. Fifi was quick to respond and beyond helpful!

19 ottobre 2026
Logo di Queendancer

Risposta di Queendancer

Dear Customer,

Thank you so much for your lovely review! 💖 We're sorry to hear that the dress didn't fit – we completely understand how disappointing that can be. But we're so glad that Gigi made the return process easy and seamless for you! ✨

It's also wonderful to know that Fifi was quick to respond and beyond helpful. That kind of attentive, caring support is exactly what we always aim to provide! Your kind words have been shared with both Gigi and Fifi personally – they will be overjoyed to know that their efforts made such a positive difference for you! 🥰

We truly appreciate your trust in Queendancer, and we hope to have the chance to help you find something that fits perfectly in the future! 💕

If there's anything else we can help you with, please don't hesitate to reach out – we're always here for you! 💌

Best regards,
Queendancer Customer Care Team 🌷

Valutata 1 stelle su 5

A total con and rip off

A total con and rip off. The outfit was not the same as shown, cheap rubbish not fit for the dressing up box never mind an event. They also try to scam you on returns.

15 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Beware - refund scam

Be very careful to read through all the fine print about processing/shipping and refunds with this company. Spent £120, items arrived late and after paying to post to Texas, after they took off a processing and handling fee, managed to recover £56.35, minus the cost to me to post to Texas - £33.65, the ‘refund’ came to £22.70, so lost £93.70 on this and spent a great deal off time faffing around answering emails, taking photos etc. I would not bother if I were you.

16 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

SCAM SCAM SCAM

SCAM SCAM SCAM
This is a total scam company.
Not based in UK
Product received is not what was advertised
Sizings are poor
Fabric disgusting and not what was advertised
Refund for get about it you have AI responses that regurgitate same answers
No integrity
No human response
Expect a return to be paid by you for shipping to USA within 7 days - totally unrealistic
Delivery date said 3-7 days ended being close to a month and missed the event that the dress was needed for.
SCAM SCAM SCAM

11 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I ordered my son’s pink prom suit online, and I couldn’t be more impressed. The quality was even better than I expected, and the colour was absolutely stunning. It fitted really well, looked exactly like the photos, and made my son feel so confident on his prom night.

We received so many compliments, and everyone commented on how smart he looked. Ordering was easy, delivery was quick, and the suit was excellent value for money.

Thank you for helping make such a special occasion even more memorable. I would definitely recommend to anyone looking for a prom suit!

2 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam- dress arrived long after I needed…

Scam- dress arrived long after I needed it. Sewing is like a textile student at high school. Fabric cheap and nasty and would go up like a shot if near a flame. Horrid. Went to return it I could either ship to states and pay taxes and fun return myself or get a refund at only a third of the price I paid. Scam scam scam so fed up with these companies. Terrible customer service

24 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Don’t buy from them

Don’t buy from them. They took ages to ship the dress. Their sizes are way too small and narrow. They make it hard to return the items and customer service is shocking.

5 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Please avoid

Bought a dress for my wedding next year. The sizing is ridiculously small so asked to return. They make the return cost so ridiculously prohibitive it’s just not worth doing. I’m getting £6! I again made the rookie error of not checking here. Please avoid

25 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Shocking company avoid at all cost

Shocking company avoid at all cost , received a faulty item and the where not interested I went through my original payment method and they agreed to full refund if I paid to send it back to Texas at a cost to me which included import tax of £20 and shipping I obviously chose not to do this as I feel I would just end up been another £40 plus out of pocket , so decided to cut my loses . Will never use this company again and would advise to avoid at all cost .

24 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Ordered for grandma's funeral

Ordered a dress for my great grandmas funeral as her favourite colour was lilac.

I ordered a size 12 as I was in between 10 and 12. A size 8 has arrived. And it looks like a dress from Shein. Shocking quality

11 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Recieved the dress but the quality…

Recieved the dress but the quality definitely isn't there, I bought it for my daughters wedding and unfortunately didn't read the reviews (rookie error)... I have emailed the company many times for instructions to return but never answer back.. avoid this company!!... I'm now stuck with a dress I stupidly paid £100 for worth about a fiver!!

5 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

If I could assign zero stars

If I could assign zero stars, I would. I communicated with someone for two weeks about a refund to no avail! I’ve sent links to the dress I ordered, photos of the dress I received, and a copy of my invoice (which they should have)! The dress I ordered was gorgeous online. When I received it, the color was completely different. The dress is a size 12, but the waistline is a size 6! I was given several “return” options, none of which included providing me with a label. I’m not paying to return the dress because I don’t believe they will ever refund my money. They have basically stolen my money! Something needs to done. PLEASE DO NOT ORDER FROM QUEENDANCER!

20 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Misleading Quality & Return Nightmare

The item I received was poor quality and nothing like the photos. Queendancer refused a prepaid return, demanding I pay for international shipping to the USA for their mistake. They only offered useless coupons instead of a refund. Terrible quality and even worse customer service. I had to go through my credit card company and ask for an chargeback to get my £100+ back which took months. Avoid this misleading company!

9 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

STAY AWAY FROM THIS COMPANY

STAY AWAY FROM THIS COMPANY! CON ARTISTS !

I ordered a dress for a wedding in February. They kept telling me not to worry and my dress would definitely arrive by the wedding . The dress never turned up and I had to find another last minute. Really awful stressful time . They lied and lied all the way through the process. I’ve still not received the dress to this date yet they are now clamimg they have delivered it when they haven’t and are not ignoring me . They told me that I have to pay to return the dress even though they failed to deliver it on time and I’d already paid £13 in postage . Honestly disgusting . I believe this company if a con and they take your money with no intention of delivering the dresses . God knows where my dress is !! Too late now wedding been and gone .

16 marzo 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più