Quality Brands Outlet Recensioni 

1030
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Amazing price and good delivery window for my lovely Fat Face linen blend dress. Kept me cool and floaty during the recent heat wave.

Valutata 5 stelle su 5

Used first time, easy website, customer services A 1, replied to query promptly, fast delivery, M&S red chinos with 4 pockets very good quality, normally Size 10 but had to return and order size 8 wh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The items for sale are not seconds yet the prices are amazing. I only discovered the Quality Brands outlet recently when I purchased a beautiful Seasalt River Cove dress at a fraction of the recommen... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di abbigliamento per bambini
  3. Fornitore di abbigliamento
  4. Negozio di abiti
  5. Negozio di abbigliamento uomo
  6. Negozio di abbigliamento donna

Scritti dall'azienda

Buy High Street and Designer clothing for a lot less than the original high street price. We're a little like TK Maxx, but we're a small family run business based in Surrey, UK. - A lot of our stock has it's original brand labels removed or disguised, but the quality is the same, you just pay less! Plus the labels aren't seen when you wear it, let's just say it's our little secret. - Same day dispatch (order up to 3pm). Free Standard UK Delivery (Over £35) using Royal Mail. Next-Day delivery and Special Delivery are available for you too. - You also have 30 days to make up your mind and decide if you want to keep or return an item.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(1030)

35 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Site really difficult to navigate today

There are some good bargains to be had from this site, but I found it too difficult to use today. Despite setting filters repeatedly, I was being shown masses of items I had not asked to see. The struggle to find what I wanted was just not worth it.

11 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Can highly recommend

The items for sale are not seconds yet the prices are amazing. I only discovered the Quality Brands outlet recently when I purchased a beautiful Seasalt River Cove dress at a fraction of the recommended retail price. I have since made further purchases.
My orders have always arrived within 7 days or less. I’m impressed and will continue my custom with them.

27 maggio 2025
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Risposta di Quality Brands Outlet

Thank you so much for leaving such a lovely positive review. We hope to serve you again soon.

The QBO Team

Valutata 1 stelle su 5

fake product advertised incorrectly as M&S

the purchase was advertised as M&S however it was a look alike and did not have m&s branding either. the quality and finishing of the product was different and not as good as a previous one i had bought from M&S last season.

27 maggio 2025
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Risposta di Quality Brands Outlet

Dear Nidhi,

We're sorry to read your review. Firstly, please let us reassure you that this item is 100% genuine. We are a retailer of Ex High Street products and this was stated in the listing and description that the internal labels will either be removed or black penned. This is for legal reasons and to prevent returns to the original high street store.

If you were disappointed with your purchase, then it's always nicer to contact the seller so we could try and resolve the problem before leaving a review. We do offer returns and exchanges and will always try our best to put things right.

best wishes

Customer Service
Quality Brands Outlet

Valutata 4 stelle su 5

Brands appear genuine

Easy to negotiate website. The brand I purchased does appear to be genuine, items I have seen previously in the stores. Delivery is timely and items well packaged. Sale prices seem fair.

28 aprile 2025
Valutata 1 stelle su 5

Deliberate mislabelling

Ordered pair of size 10 jeansSent pair of size 12 jeans with size blanked out. Tried emailing just bounced back as undeliverable. Tried Facebook messenger had reply saying was 10 with waist size 27 inches. Asked me to measure, this I did was 29inches ie size 12. Replied to this fact and have had no subsequent reply. Have waited 3 days before giving this review.

4 aprile 2025
Non scritta su invito
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Risposta di Quality Brands Outlet

Dear Sian,

We're sorry to read your review. We're unsure why you or us had issues receiving your messages. Our email is operational 24/7 and the team here work Monday to Friday and normally respond within 24 hours (more often quicker).

We did receive a batch of M&S jeans which the factory had mislabelled. We therefore re-sized the garments against the M&S size templates which we know very well. However, as this was a manual measuring process, and we are human, we can make mistakes.

We do apologise if you did not get a reply, this will not have been on purpose but only through systems issues on one side or the other. We don't actually monitor our Facebook Messenger which has now been added to our list of contacts to monitor thanks to your message.

Best wishes

Will
Customer Service Team
Quality Brands Outlet

Valutata 1 stelle su 5

Would not buy from again as ignored the email and call regarding a defective dress

Bought a dress for my daughter for work which looks like a second. It had pulls on the body and the piping has a defect. I emailed the email given, no response. I rang and left a message with all the details and no contact. All she wanted was an exchange for the same one without the issues.

20 marzo 2025
Non scritta su invito
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Risposta di Quality Brands Outlet

Dear Customer,

I'm really sorry to read your review. It's very unlike us to repsond to a message. However with no further information supplied with your review we cannot investigate this further. All I can say is that we are sorry about the experience your had with us. We take all feedback on board.

Best wishes

Customer Service
Quality Brands Outlet

Valutata 5 stelle su 5

Wrong size

I ordered a size 8 (the tags said size 8) but the jeans that arrived were huge with a waist of 30 inches. However once I contacted the customer services they were quick to send out a returns bag and another pair. It was all very efficient and timely.

24 febbraio 2025
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Risposta di Quality Brands Outlet

Thank you for leaving feedback. Even better when it's 5*

Have a lovely day

best wishes

Customer Service
Quality Brands Outlet

Valutata 5 stelle su 5

Tried all the stores and all out of…

Tried all the stores and all out of stock of the items i wanted and there the items were on the quality brands outlet. One click and all ordered and delivery was speedy. Items where cheaper than in the original store, delivery excellent and one happy customer thank you.

24 febbraio 2025
Valutata 5 stelle su 5

First class service

First class service, dress arrived within three days of ordering

28 gennaio 2025
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Risposta di Quality Brands Outlet

Thank you for leaving feedback. Even better when it's 5*

Have a lovely day

best wishes

Customer Service
Quality Brands Outlet

Valutata 1 stelle su 5

Carhartt or 'Carhartt'?

I purchased a Carhartt WIP jacket reassured that I was purchasing a genuine item at a great price considering how expensive Carhartt items are usually. Upon receiving the item I was initially sceptical about the quality, but again believed I was purchasing from a reputable organisation. I didn't wear the jacket much at first, however it is now clear to me from the quality of the garment, and from seeing other genuine jackets of the same style that this is not a genuine Carhartt product. I have contacted Quality Brands but they have not responded to my emails.

14 giugno 2024
Non scritta su invito
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Risposta di Quality Brands Outlet

Dear George,

We're sorry to read your review. We're struggling to find any communication from you prior to this review. It's very unlike us to not respond to communication when received and always want to deal with issues quickly and efficiently.

As for the Carhartt product you received, we have no doubts that it is genuine Carhartt, we work hard to protect our brand and reputation and do not want to get associated with counterfeit or bad quality items. Without knowing more detail it's hard to respond in-depth but please be reassured that we do take all feedback on board and try our best to deal with issues.

Best wishes

Customer Service
Quality Brands Outlet

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