Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

It was great that I was finally able to purchase this charger! I had been scouring the internet for months with no luck, then I asked chatGPT to help and whaaaalah they connected me with your site.

Valutata 3 stelle su 5

Good quality class 2 E-bike. The extra battery is very noisy. There should be some padding to reduce the battery rattling around. Packing could be better to reduce damage and loss of loose items in th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchased a Qualisports Dolphin+ after spending many hours of research, comparing different brands and reading reviews. Liked it so much, we ordered a Model 5 for my wife. The bikes are beautifully m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The customer service with this company is absolutely fantastic. I can’t say enough about how over the top they were with helping us with our purchases. Today when it seems like no one cares about cust... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di biciclette
  2. Grossista di biciclette

Scritti dall'azienda

Quality is in our name and we build our products with quality parts inside and out. Qualisports E-Bikes are a great investment in yourself and will change the way you feel, and save you time and money. Qualisports E-Bikes are solid, reliable, great looking, stylish, fun, and affordable means of transportation that allow you to embrace the freedom, serenity, and dependability with enough power to take you on treks around the city.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

179 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Good quality class 2 E-bike

Good quality class 2 E-bike. The extra battery is very noisy. There should be some padding to reduce the battery rattling around. Packing could be better to reduce damage and loss of loose items in the box.

8 settembre 2025
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you for taking the time to share your experience and for recognizing the quality of the Dolphin E-Bike itself. We truly appreciate your honest feedback.

Regarding the extra battery, it’s possible that it may not have been installed fully into place. We will have an after-sales representative contact you to resolve this issue as soon as possible.

Valutata 5 stelle su 5

BELUGA IS THE BEST

I bought the BELUGA 3 years ago, then I bought two more different brand e-bikes. So far the BELUGA is the best ebike I ever own. It’s controllable from low level to high level power , smooth take off. I can ride my Beluga ebike all day long no problem. The other one that I bought that has more power and long range. Too aggressive, I have to learn how to control it. If you only holding the handle bar with one hand when it take off you can get into an accident. The BELUGA I can drink coffee while stop and take off with one hand no problem. Any level. If you want a fun ebike and high quality. Qualisports is your bike.

1 settembre 2024
Non scritta su invito
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Valutata 5 stelle su 5

You are awesome

You are awesome. Very fast shipping and product descriptions were accurate. Battery seat post and rear rack were packaged well. Rack was easy to install. Terrific job! Thank you!

3 giugno 2025
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you for your five-star review! We appreciate your understanding, and we're glad we could assist you promptly. At Qualisports, we strive to provide great service and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Valutata 5 stelle su 5

Prompt shipping!

16 maggio 2025
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you for your five-star review! We appreciate your understanding, and we're glad we could assist you promptly. At Qualisports, we strive to provide great service and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Valutata 5 stelle su 5

Comfortable ride with my Volador

I bought 2 Volador Ebike for me and my friend. We wanted a lightweight ebike that we can store on a sedan car and bring on our camping trips. We have rented e bikes before but the Volador is the first ebike we actually bought. We have tested it an so far we are having fun riding it. It is lighter than other ebikes on its price range and comfortable to ride. The pedal assist can really go fast with the 5 levels. I try to stick to 1 or 2 so I can still get some exercise . Turning the power off, it was still so easy to ride the ebike specially with the Shimano 7-speed gear. It adds confidence on knowing I can still ride my ebike comfortably even if I ran out of battery. I am no expert on ebikes but so far I am happy with what I got and it does serve its purpose.

(There was a minor issue with one of the item that came with the ebike but qualisports support team responded quickly and was helpful as soon as I emailed them about it. )

We will be bringing our e-bikes this weekend to a campground. I am excited.

20 aprile 2025
Non scritta su invito
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you for your five-star review! We appreciate your understanding, and we're glad we could assist you promptly. At Qualisports, we strive to provide great service and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Valutata 5 stelle su 5

I couldn’t be happier…

I couldn’t be happier about my recent purchase of two Volador e- bikes.
I have been searching for a foldable E bike because my wife and I recently bought a boat and want to take bikes on board so that we can explore some of the local islands near where we live. There’s not a lot of room on the boat and so a lightweight foldable e-bike made sense.
My research brought me to Qualisports. I called the number that was listed on their website and spoke with Carlos. What a great guy! I had many questions, which he answered thoroughly. I never felt rushed in the conversation.
I went forth with the purchase and received the bikes about five days later.
Assembly was a cinch and was made easier by the video link that they provided.
The bikes are fantastic. Both my wife and I have one. They feel really solid and well built and are effortless to ride. Plenty of power! I am very happy that we got bikes with 20 inch wheels. They feel stable at top speeds of 20 miles an hour. The bikes are easy to fold and store. At 6‘1“ tall, I do not feel cramped.
To summarize, the Volador is quality and solidly constructed E-bike that I purchased at a very reasonable price of just under $1200.
My wife and I love the bikes and we were very satisfied with the customer service received, both from Carlos and the company.
For anyone who is considering getting a lightweight foldable E bike, I would highly recommend the Volador

26 marzo 2025
Non scritta su invito
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you for sharing your Volador adventure! We’re thrilled you and your wife love the bikes’ lightweight foldability, stability, and power—perfect for island explorations. Carlos and our team pride ourselves on attentive service, and your kind words mean the world. Enjoy every ride and discovery!

Valutata 1 stelle su 5

Yall didn’t let me return it after it…

Yall didn’t let me return it after it didn’t work

18 marzo 2025
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you for sharing your feedback, the charger you purchased is specifically designed for Qualisports folding e-bikes and is not compatible with e-bikes from other brands. This information is clearly stated on our website and product documentation to ensure proper use. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Valutata 1 stelle su 5

The charger I received did not fit my…

The charger I received did not fit my e-bike battery. I sent a message to this effect to ask for an exchange but you have not responded.

8 febbraio 2025
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you for sharing your feedback, the charger you purchased is specifically designed for Qualisports folding e-bikes and is not compatible with e-bikes from other brands. This information is clearly stated on our website and product documentation to ensure proper use. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Valutata 4 stelle su 5

Fast shipping

Fast shipping. Poor documentation.

20 gennaio 2025
Logo di Qualisports USA

Risposta di Qualisports USA

We're delighted to hear that you received the product quickly, our team is currently working on enhancing the user manual and all related documentation to ensure they are more detailed and user - friendly.

Thank you again for your support and for bringing this issue to our attention. We look forward to serving you better in the future.

Valutata 5 stelle su 5

Qualisports resolved my issue fairly…

Qualisports resolved my issue fairly quickly after I was sent the wrong item.

14 gennaio 2025
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Valutata 5 stelle su 5

Excelente 👌🏻

Excelente servicio 👌🏻

15 gennaio 2025
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Valutata 5 stelle su 5

I needed a new battery and charger

I needed a new battery and charger. I received responses from Qualisports through their Facebook site. The charger was on backorder but I received it as soon as it became available.

8 gennaio 2025
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Valutata 5 stelle su 5

Wonderful bikes wonderful people

Bikes came quickly and were easy to assemble. They are sturdy, light weight and really fun. We had some questions and customer support were so very helpful and patient.

3 gennaio 2025
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Valutata 5 stelle su 5

EXCELLENT CUSTOMER SERVICE!!!!

I purchased Two folding e-bikes from Qualisports. The build quality is excellent. Both bike had minor issues (bent chainring and malfunctioning headlight) I sent an email describing the issues and got a response with in a hour (Carlos was great!!) I had resolution with in 24 hours. EXCELLENT CUSTOMER SERVICE!!!!

30 dicembre 2024
Non scritta su invito
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Valutata 5 stelle su 5

Thanks to Qualisports USA

Thanks to Qualisports USA, not just because they have the coolest bikes in the city, is because the hace an amazing post service sales, how help you very, very, very fast. Thanks K. (and sorry for my english)

8 novembre 2024
Non scritta su invito
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you so much for your kind words and five-star rating! At Qualisports, we prioritize providing exceptional customer service, and we are delighted to hear that K was able to assist you promptly and effectively.

Your satisfaction is our top priority, and we are always here to help. Your feedback means a lot to us, and we truly appreciate your support. Ride on with your Qualisports bike and enjoy the journey ahead!

Valutata 5 stelle su 5

Parts update solved with customer service help.

The customer support was helpful when I was repairing my friend's Qualisport E-bike. There was a part update on the electric motor that I needed to replace. They helped me and provided instructions to properly set up the throttle controller with the new motor.

1 settembre 2024
Non scritta su invito
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Valutata 5 stelle su 5

The customer services

The customer service representatives are knowledgeable and very quick in responding my inquiries. Also, the representatives provided me a solution to the issue in question.

11 settembre 2024
Logo di Qualisports USA

Risposta di Qualisports USA

Thank you so much for your five-star review! We greatly appreciate your kind words. It's wonderful to hear that our communication has been effective and prompt. We strive to provide polite and gracious responses to all inquiries. We're glad you have found our interactions enjoyable. We look forward to continuing to serve you in the future.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più