After receiving some instruction and coaching on how to "repair" the malfunctioning tool by reinserting the spring which had come apart from the opposing handles, it WORKS perfectly well !! Initially... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordered a cover for my computer test bench, my cats are walking balls of static so I want to keep any open components safe. Good option for the tarp here and they even saved me money by reaching out... Leggi di più
L'azienda ha risposto
Purchased a rather expensive soldering station from them -- mis-read the description and ended up with the wrong item. For QSource, this was not a problem. They very promptly gave me an RMA and a re... Leggi di più
L'azienda ha risposto
Great Product! I needed some signs to post on our luggage carts in our Condominium. I couldn't find the right size or shape anywhere, and I didn't want metal, because we are on the beach and they... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Produttore
- Servizi per le imprese
- Grossista di elettrodomestici e apparecchiature elettriche
- Officina di riparazioni elettriche
- Negozio di elettronica
- Laboratorio
Informazioni fornite da varie fonti esterne
Solution Provider for Industrial Assembly & Production
Informazioni di contatto
227 Knickerbocker Avenue, 11716, Bohemia, Stati Uniti
- 1-800-966-6020
- qweb@qsource.com
- qsource.com
4,4
Eccellente
247 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Q Source, Inc.
Thank you, Paige Electric, for your positive review! We're thrilled to hear that you had a positive experience with Qsource.com. Your satisfaction is our top priority, and we're glad your experience went smoothly. If you have any other questions or need further assistance, feel free to reach out.
You exceeded expectations on delivery
5 novembre 2024
Risposta di Q Source, Inc.
Hi J,
Thank you so much for your positive review! We're thrilled to hear that you had a positive experience with Qsource.com and that you received your order quicker than you expected. Your satisfaction is our top priority, and we're glad we could exceed your expectations. If you have any other questions or need further assistance, feel free to reach out.
When placing the order
When placing the order, I receive my products in a timely manner.
30 ottobre 2024
Risposta di Q Source, Inc.
Hi Joyce,
Thank you so much for your positive feedback! We're thrilled to hear that you had a positive experience with Qsource.com and that you received your order in a timely manner. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you have any other questions or need further assistance, feel free to reach out.
Easy to order.
24 ottobre 2024
Risposta di Q Source, Inc.
Hi Charles,
Thank you for taking the time to share your experience with Q Source. We're thrilled to hear that you enjoyed it! Our goal is to provide a seamless journey from product discovery to purchase. We look forward to welcoming you back soon.
It was easy to communicate to get my…
It was easy to communicate to get my account set up and the price was so much better than i had found on other websites.
21 ottobre 2024
Risposta di Q Source, Inc.
Hi Nancy,
Thanks so much for taking the time out to provide us with your feedback. It sounds like you had a positive experience setting up your account! It's great to hear that the communication was smooth and that you found a better price compared to other websites. If there's anything else you'd like to share or if you have any questions, feel free to let me know!
Best,
Q Web
Item shipped right away, and arrived early!
I was looking for this exact multi-tool all over the internet, found Qsource.com and decided to give it a try. Very pleased with the experience overall!
23 settembre 2024
Non scritta su invito
Risposta di Q Source, Inc.
Hi Luis,
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with Qsource.com and that the multi-tool arrived earlier than expected. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new multi-tool!
I was very disappointed with the…
I was very disappointed with the shipping time. According to the website, orders are shipped in 1-2 days. My order shipped about a week and a half later. i had urgently needed the items for a project, and was not notified of any delay.
19 luglio 2024
Risposta di Q Source, Inc.
Hi Debbie,
We greatly appreciate you taking the time to provide feedback on your experience. We sincerely apologize for any inconvenience caused by the delay in your order. Our commitment is to ensure timely processing and delivery, and we regret that we fell short of your expectations in this instance due to the item being temporarily out of stock.
Please rest assured that we took immediate action to ship your order as soon as the item became available. We understand the importance of updates and will strive to improve our notification system to keep our customers informed in a timely manner.
Your satisfaction is our top priority, and we hope to have the opportunity to serve you again in the future with the level of service you expect and deserve.
Warm regards,
The Q Web Team
Good customer service…
My item was backordered but they provided regular updates. Finally got the item and it is as expected.
8 luglio 2024
Risposta di Q Source, Inc.
Hi Christie,
Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us at qsource.com, despite the item being on backorder.
Your patience and understanding during the process are greatly appreciated. We always strive to keep our customers updated and we’re glad to know that our efforts made a difference.
We’re also delighted to hear that you’re satisfied with your item. We always aim to deliver quality products that meet our customers’ expectations.
We look forward to serving you again in the future!
We dont have an answer from you
I paid in advance for a Brady brand item, I also paid an additional amount so that it can be sent by courier urgently. First they did not send the correct quantity of items, then they sent the order to an incorrect address and now they do not respond to emails and I don't know where my order is, it has already been paid for more than a month now. Terrible service. Please contact me and give me an answer
Ariel Butron
28 giugno 2024
Non scritta su invito
Risposta di Q Source, Inc.
Dear Ariel Butron Rodriguez,
We are truly sorry to hear about your experience with our service. We understand your frustration and we sincerely apologize for any inconvenience we have caused you.
We acknowledge that there were mistakes made with your order, and deeply regret these errors and understand how they have negatively affected you.
Please be assured that we have taken immediate action to rectify this situation. We have re-shipped the correct quantity of your item to the correct address. We are making every effort to ensure that you receive your order as soon as possible. You should receive your new tracking number shortly.
We are also reviewing our internal processes to prevent such incidents from happening in the future. We value your feedback as it helps us improve our service.
We appreciate your patience and understanding in this matter. If you have any further questions or concerns, please do not hesitate to contact us. We are here to help.
Thank you for bringing this to our attention.
Best Regards,
The QSource Team
The hazmat fee was $51!
The hazmat fee was $51! The item was only $89, but by the time you add the fee plus another $18 for shipping, we were up to $158. We will be trying to source this product elsewhere.
5 giugno 2024
Risposta di Q Source, Inc.
Hi Cheryl,
Thank you for your feedback. We understand your concern about the total cost of the item due to the hazmat fee and shipping charges. Please note that the hazmat fee is a standard charge applied for the safe transportation of hazardous materials, and it's beyond our control. Similarly, the shipping cost is determined by various factors like distance, package size, and weight. We strive to provide the best value to our customers and regret any inconvenience caused. We hope you'll consider us for future purchases.
Best,
Q Web
As a rep I can say that is very easy to…
As a rep I can say that is very easy to work with QSource. Edward Garcia is always available and ready to tackle any customer challenge. Quoting is always a breeze and pricing is right. Keep up the good work.
24 aprile 2024
Non scritta su invito
Risposta di Q Source, Inc.
Thank you for your positive feedback! We’re always happy to hear that you’ve had a great experience with Mr. Edward Garcia.
We’re glad his proactive approach and readiness to assist have been beneficial to your operations.
Thanks again for choosing us! We look forward to continuing to serve you. ~QWeb
Website was easy to navigate and price…
Website was easy to navigate and price was great.
Same day shipping was wonderful !
19 aprile 2024
Risposta di Q Source, Inc.
Hi Mark,
Thanks for taking the time to review your experience with Q Source. We love it when our customers let us know about their experience on our website. Please come back and work with us again soon. ~ Best QWeb 😊
The Customer Service is great
The Customer Service is great. Mr Edward Garcia is always ready to help and find what is needed at the best price possible. He is proactive, answering emails, phone calls, and texts if needed. His help has put us on a good path to support our operations.
MDT Corporate
22 marzo 2024
Non scritta su invito
Risposta di Q Source, Inc.
Thank you for your kind words and positive feedback! We’re thrilled to hear that you’ve had a great experience with our customer service, especially with Mr. Edward Garcia.
We’re glad to hear that his proactive approach and readiness to assist have been beneficial to your operations.
Thanks again for choosing us! We look forward to continuing to serve you. ~QWeb
Why I choose Q source
The sense of urgency and responsibility of Edward gracia is the reason I as a buyer and project owner use Q source, thanks to his great response I am able to complete my tasks on time, thanks again!
20 marzo 2024
Non scritta su invito
Risposta di Q Source, Inc.
Thank you for your kind words and positive feedback! We're thrilled to hear that Edward Gracia's sense of urgency and responsibility has made a significant impact on your projects. At Q Source, we strive to provide excellent service and help our customers meet their deadlines. Your satisfaction is our top priority. Thanks again for choosing Q Source! We look forward to continuing to serve you. ~QWeb
My name is Carlos Martínez
My name is Carlos Martínez, I work as a fourth technician in a private industry and one of my functions is the purchase of equipment and materials for what is the facilities in this matter, Mr. Edward García is the contact I have from the Q source company and he helps me and facilitates the purchase of this equipment in a very friendly way and knowing what he is doing in his work.
14 marzo 2024
Non scritta su invito
Risposta di Q Source, Inc.
Thanks so much for taking the time to review your experience with Q Source. We love it when our customers let us know how the Sales Team is doing. Edward has been a wonderful addition to Q Source and we celebrate his successes. Please come back and work with us again soon.
Compromiso
La empresa siempre buscar mantener buena comunicación con las compañías y buena relación en cada n. También tienen a Edward García siempre con sentido de pertenencia en cada necesidad que se nos presenta. Respuesta rápida y eficaz en cada negocio que cerramos
19 marzo 2024
Non scritta su invito
Risposta di Q Source, Inc.
Gracias por compartir esta reseña con nosotros. Estamos felices de brindar una excelente comunicación y tener buenas relaciones con nuestros clientes. También es fantástico saber que Edward García ofrece una gran ética de trabajo y soluciones cuando surge la necesidad. Esperamos continuar nuestra sólida relación con usted. ~ QWeb
Quality seller
Very quick delivery, good packaging, everything was there, nothing short.
27 febbraio 2024
Risposta di Q Source, Inc.
Thanks so much for taking the time to review your experience with Q Source. We love it when our customers let us know we've met their expectations in all phases of their customer journey. Please come back and work with us again soon. ~ Best QWeb
Tracking infomation need to be faster and pulling of items to be shipped out.
You carry the item i was looking for with at a good price. It did take a little bit of time for the company to send tracking info. You could work on keeping people more informed on what is going on with the items that they order along with faster shipping info.
26 febbraio 2024
Risposta di Q Source, Inc.
Dear Richard,
Thank you for taking the time to review our service. We are glad to hear that we were able to provide you with the item you were looking for at a good price. We appreciate your feedback about the delay in sending tracking information. We will work on improving our communication and keeping our customers more informed about the status of their orders, as well as providing faster shipping information. Thank you for bringing this to our attention.
Best regards,
QWeb
I experienced not issues with order
23 gennaio 2024
Risposta di Q Source, Inc.
Hi Christopher,
Thanks so much for taking the time to review your experience with Q Source. We love it when our customers let us know how we are doing. Please come back and work with us again soon. ~ Best QWeb 😊
Risposta di Q Source, Inc.
Hi Dante,
Thanks so much for taking the time to review your experience with Q Source. We love it when our customers let us know how we are doing. Please come back and work with us again soon. ~ Best QWeb 😊
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