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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Awful! Having been given a link by my GP's surgery to use it, I couldn't then access the appointment software, because it was unfit for purpose. Unfit for purpose because the laughingly called custome... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic service! The normal private GP line I have with my medical insurance couldn't speak to me until Monday, I have been suffering from a chest infection so I did a quick Google and found Pus... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Awful should tell you, you need photo ID before booking and should offer refunds for appointments that are cancelled straight after booking. Lost £45 for nothing. Surely cost should be paid after seei... Leggi di più

Valutata 1 stelle su 5

Initially got the mobile app this morning and linked it to NHS app. Managed to secure an appointment for 6.30pm. Actually sorted some tests with my GP Surgery. Could not access the app again at all to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di assistenza sanitaria domiciliare

Scritti dall'azienda

Whether you’re unwell, looking to improve your fitness, have a specific aspiration in mind, or just have a quick question - you can talk face-to-face with a professional, caring UK doctor in a location that suits you.


Informazioni di contatto

2,1

Scarso

TrustScore 2 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,1

Tutte le recensioni

(2725)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Listened to concerns and symptoms asked…

Listened to concerns and symptoms asked lots of questions which is more than my local GP would, was satisfied with the diagnosis and ease of use of app.

4 dicembre 2023
Non scritta su invito
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Risposta di Push Doctor

Thank you for your review. We are glad you had a positive experience with our service.

Valutata 1 stelle su 5

Waste of time

Cancelled on me after waiting half an hour in the digital waiting room.
When I was finally able to rebook, I brought up three areas of concern to the doctor, and each time she said I needed to come in to see a GP in person.

A complete waste of time.

29 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Misdiagnosed

Misdiagnosed. Told I had dermatitis even though I knew it wasn’t. Saw a pharmacist first and then my own doctor who both agreed with me. Doctor gave me antibiotics for an infection.

20 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Outstanding customer service

I recently interacted with Pushdoctor's customer service team, and I am incredibly impressed with their support, especially from Asyah Ally.

Despite not having the consultation, Asyah's assistance was outstanding. Her professionalism and expertise shone through, making my experience highly positive.

5-star service indeed!

5 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Well if it wasn’t for push doctor I…

Well if it wasn’t for push doctor I would be suffering with my ailments. Surgeries, impossible to get face to face appointments. Had a rash on my face for over a yr. My surgery had no appointment for me to sort it, so I’m living with it. Thanks push docs

12 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

I am happy to recommend this service.

This was my first time using Push Doctor and I didn’t know what to expect.
I received a telephone call ahead of my consultation to inform me that the doctor was ready and that I needed to log into the virtual waiting room. On doing so, my identity was checked and there was sound and vision checks on my device to ensure that the ‘face to face’ consultation would be successful.
The doctor I spoke to, listened to my concerns, asked me questions relating to them, and then made a referral for further investigation at a local hospital.
I didn’t feel rushed at all as I was given sufficient time to explain my health problem.
I am happy to recommend this service.

28 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Secure, helpful service I love

What a brilliant way to speak to a GP! Doctors are struggling but Push Doctor take the pressure off and can do everything but physically examine patients. The ones I’ve spoken to made sure I understood my condition, prescribed medication which was ready to collect shortly after. I’m wheelchair bound so this option is better for me. The doctor reassured me that they’ve got access to my file, which I felt confident they could make a positive diagnosis. This may not suit everyone obviously but it truly is much better to sit at home then travelling to be treated.

18 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Scam company

I had an appointment with Pushdoctor on July 4 2023, where I was supposed to discuss my symptoms and receive appropriate medication. However, the appointment did not go as expected. During the appointment, my symptoms were not addressed, and I was only asked to confirm my identity. I was provided with an NHS letter but not the medication I needed. So I ask for refund and they said, they reject my request cause GP advised me to call 111. I was supposed to charged for treatment not advise!

4 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Waste of money

My GP was closed over the weekend so I couldn't go and I thought this could be a good option. Disappointed. £45 for a 5min call (2min which involves checking your name/address/DOB etc) just to be told to take paracetamol to treat tonsillitis. I experience tonsillitis every year and it's excruciating pain to swallow or talk or sleep or work and has always been treated with antibiotics.

30 luglio 2023
Non scritta su invito
Valutata 2 stelle su 5

Appointment was 45 mins late

Appointment was 45 mins late. Dr was ok but audio quality wasn’t the best. Worst thing is my electronic prescription hasn’t turned up at the agreed pharmacy so I’m going to have to go on a wild goose chase to find it.

12 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Waste of time

Paid £45 for the doctor to ring me and tell me to go see a doctor. Even though they agreed it’s most likely a bacterial infection called C.Diff what a waste of time and money that was.

2 maggio 2023
Non scritta su invito
Valutata 2 stelle su 5

Good concept, poor execution

Basic concept is good, however app is clunky to use and doesn't allow you to correct data. App offers you appointments which have already gone which makes booking a frustrating process.
Doctor I had a consultation with was unhelpful. This doctor wanted me to wait a few weeks and 'see how it went'. That's not ideal when I can't breathe properly. I won't be using PD again.

21 aprile 2023
Non scritta su invito

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