Efficient and very helpful, competent staff. Explained all aspects well and ge the job done correctly the first time. Jasmine explained all accurately on modifying my plan and everything involved.... Leggi di più
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Scopri cosa dicono le persone
The system seems to work - I've just never had a 5G connection - only LTE. However, PureTalk is WAY less expensive than Google Fi and certainly all of the T-Mobile, Verizon etc. crowd.
For some reason there are frequent times I receive a call or a text and my phone does not sound the notification sound. Nothing at all. I have been told this is your problem because the proper signal... Leggi di più
I had Verizon for 15 yrs. Expensive, great cell service, but HORRIBLE customer service. I finally decided to stop supporting a company that did not value me as a customer, nor support my ideals. Sw... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Informazioni di contatto
Stati Uniti
- (877) 820-7873
- info@puretalk.com
- puretalk.com
Ha risposto al 10% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Staff is very helpful
Staff is very helpful - had no problems with transferring lines. No difference in level of performance/cell service. Only complaint- wish you supported Google watches as well...had to give that up as a connected device with the switch, but I'm surviving!
Once I made the switch
Once I made the switch, there has been no issues at all. With automatic pay, at such a low cost, it has been a great experience. No drop calls, service issues, texting, or data use over charge. It’s a wonderful experience.
Payment problem solved
Payment problem solved. You needed new card on file now. Have a great day.
We started off with cellphones provided…
We started off with cellphones provided by my mother in law through JITTERBUG. She couldn’t stand the thought of IOU’s living in central Nebraska without phones on our very empty highways. Eventually I switched us to US Cellular.
For a time things were good. $110 per month for pretty good service, unlimited talk text and data and generally solid coverage map.
Then TMobile entered the picture. I knew it wasn’t going to last and I’d been hearing about Pure Talk from Mike Rowe on his The Way I Heard It podcast. You offered two lines with unlimited TT and 30 gigs per month for life. Done.
Switching was fairly easy and quick, though the iPhone 8 we were using struggled to keep contact with the network so I switched to iPhone 13mini for both of us. Great coverage, signal and easy to keep up to speed.
Thank you for a great deal!
Great customer service and half the cost
Customer service is awesome and I cut my bill in half!!! Love Purtalk so far after switching 3 months ago.
Price plan guaranteed
Follows up with an email with my guaranteed for life price plan.
Thinking about moving? Do it! You won't be sorry.
When I switched to Pure Talk I was not sure what to expect. The price was great and the promise to not raise my bill for as long as I am with the company was very enticing. So I switched. I have three phones on the system and so I have questioned the other users what they think. Non of us can even tell that we switched from on of the huge carriers. We have never had any problems. Customer Service us great (if you even need to use them). This has been one of the best moves I have ever made. Our family are Pure Talk customers for life. Thank you!
Flat out no brainer
Easy to sign up, easy to get our phones switched over, good coverage, great plan, low cost. Puretalk is a flat out no brainer.
I am mixed about Pure talk
I am mixed about Pure talk. The voicemail takes too long to check (we don't need to know what phone number the call originated from.) otherwise the service is great.
phones,where do we go for questions to be answered,
so far we are happy with the service,we live in a remote area in wi,,we are not happy with our phones,i dont know how to stop all junk that comes up on it,if you guys could do new setup on mine i would be very happy,i have a samsung,i dont know where to go to take my phone to for help ,,,,i am not teck savy i would rather have aflip phone talk and text thats all i do
Easy
Easy, understandable english speaking customer service. No long wait times. reduced price, by a lot. Importantly my reception and coverage improved markedly. I switched from the company that advertised you could call from anywhere and call them from your location; I couldn’t because my location where I lived didn’t have coverage after they went to 5G. Very Happy now.
Service just as good as one of the Big…
Service just as good as one of the Big 3 at a fraction of the price
I wish I would have changed along time…
I wish I would have changed along time ago. I got the 29.99 lifetime deal for me and my wife. And we are VERY satisfied with the quality service and price. We're saving a little over a hundred dollars a month.
I am getting coverage and service at a…
I am getting coverage and service at a much better price than I was getting from Verizon and the customer service was really good.
Voice mail goes to carrier instead of…
Voice mail goes to carrier instead of my iPhone. Support didn’t help me move it back. I do not like having to dial carrier, go through the menu tree, etc. etc. I want it on my iPhone so I have messages tied to my contacts where I can read or listen
Better than Verizion and T-Mobile
I was stuck with Verizon for years with a several hundred dollar per month bill for 4 phones. Finally I moved to T-Mobile for a more reasonable rate on 4 phones, however; when the time came to cancel and move 2 of the phones to their own lines (children) all of a sudden the cost per month tripled even though there were only 2 phones left. Cust service with T-Mobile was useless. Moving to Puretalk was seamless. I ordered a SIM card for the remaining phone (3rd phone was moved), put in a T-Mobile request to move my number online. When the SIM card arrived I installed it, activated Puretalk, initiated the number transfer and like magic it all was done. This all took place over the web without talking to anyone and took less than a hour. Could have taken less time than that but I was slow and cautious making sure I was doing all the steps correctly and in the correct order. I was so happy that I didn't have to talk to a T-Mobile customer service person for 2 hours and not get anything done.
Much cheaper than Verizon
Much cheaper than Verizon. No change in coverage.
Dependable service
Dependable service. I have notice my $30.00 a month "Unlimited service" has increased to $33.07, a few cents each month. Why?
By far the best customer service I have…
By far the best customer service I have ever had and I am 66 so I have had to talk to a lot of CSR'S
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