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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We bought a new work van in August 2023 from Provans Leeds and can't reccomend them enough, the service was excellent and the van is amazing, extensive service history, very clean, well looked after a... Leggi di più

Valutata 5 stelle su 5

We Came to Provans to view and in the hope to purchase a van for our business. We was not disappointed JENNY who works there was fantastic to deal with any little enquiry or concern we had she deal... Leggi di più

Valutata 2 stelle su 5

I purchased a van in February and all was great then after 3 month the van went into limp mode, I phoned up and got the van booked in for repair under the 6 month warranty. I was told it just needed a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My uncle needed a new van after his broke down beyond repair, the entire process was made easy by Helen and Jen, from the first viewing, to setting up finance and delivery, I have nothing but good thi... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di veicoli a motore

Scritti dall'azienda

Provans is part of the NL Group, who are the largest independent vehicle lease company in the North of England. We are a family owned business and have been involved in the transport industry for over 45 years. We have branches in Leeds, Wakefield, St Helens and Darlington. We have over 3000 vehicles on fleet but we only pick the best ones for our Provans site. Our customer service is second to none, we make customer satisfaction our priority. Feel free to call in for a chat or a look around, we will be happy to see you!


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

32 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Returning Customer

I have just bought my second van from Pro vans faultless service from start to finish friendly hassle free buying

12 settembre 2025
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Risposta di ProVans

Paul, thank you for your kind words and it was a pleasure as always.

Valutata 2 stelle su 5

Not carrying out works

I purchased a van in February and all was great then after 3 month the van went into limp mode, I phoned up and got the van booked in for repair under the 6 month warranty. I was told it just needed a service ? Despite coming fully serviced anyway all was fine until just out of the warranty when the exact same fault showed up, took it to my trusted local garage who I’ve used for many years on my car and my family’s cars, too be told the DPF is completely blocked solid, had to replace it at a great cost my self, I’ve spoke to provans and they basically saying cause I don’t have a photo of it, it must be the mechanic basically lying to get more work of me, I’m absolutely fuming with there response

14 settembre 2025
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Risposta di ProVans

Mr Portrey, the 6 month warranty period had unfortunately expired. We would have been happy to look at a goodwill claim but you hadn't made contact with the team. We were advised you had the vehicle repaired via a local garage and wanted us to cover the £900 charge. You live local to our Leeds branch and we have seen you a couple of times for small repairs including only a few weeks ago so I am unsure why you didn't get in-touch with the team on this occasion. We don't cover the cost of 3rd party repairs that we haven't had the opportunity to diagnose I'm afraid. I wish you happy motoring for the future.

Valutata 5 stelle su 5

Warranty

We purchased a vw crafter in September and had the engine light came on after a few weeks we contacted Provans and it was fixed and I had a loan van while they did the work. The van is now running fantastic and we can’t thank Provans enough for their service.
a company that stands by there 6 months warranty which is a refreshing change. I would not hesitate to recommend them to anyone.

21 novembre 2024
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Valutata 5 stelle su 5

Excellent company

Cannot fault this company . Just bought a van and we are extremely happy with it and the service recieved.
Thankyou Jenny for all your help .
Would highly recommend this company

16 luglio 2024
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Valutata 5 stelle su 5

Amazing Service

We bought a new work van in August 2023 from Provans Leeds and can't reccomend them enough, the service was excellent and the van is amazing, extensive service history, very clean, well looked after and 1 owner e.c.t. I noticed that the timing belt interval was due soon so had factored these costs into future maintainance and when I collected the van I was very happy to find that they had done this already as part of their vehicle preparations without us even asking, what more can you ask, thats probably around a £900.00 upwards job, fantastic company, would certainly use again, thanks provans

8 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Purchased a Citroen Berlingo as a new…

Purchased a Citroen Berlingo as a new company van for our business. From the initial test drive to delivery everything went smoothly and really happy with everything. Pleasure to deal with and wouldn’t hesitate to recommend to others. Thanks Provans

27 ottobre 2023
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Valutata 5 stelle su 5

Great Van Great Service

We purchased a VW Crafter from the fleet of ex long hire rentals at Provans. The service and after sales care have been first rate.
After an inspection and test drive we gave a list of items we wanted to be resolved and they did all that was asked within reason.
There was an issue with a part and it took a little longer for the van to be delivered, but communication was good and when the van arrived it was exactly as we had been promised.
There was a minor mechanical issue that needed fixing in the week after and Jenny, Nick and team tried different ways to get somebody to fix it, eventually sending Chris from their Darlington branch to do the work on site.
His work was excellent and he did a very thorough job, ensuring that the problem wouldn't come back.
We're very impressed. You hear nightmare stories about secondhand commercial vehicles, but this has been a brilliant experience.
If we could give them 6 stars, we would.

7 agosto 2023
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Valutata 5 stelle su 5

Quality Service

Great customer service and professional performance by Jenny from start to the end of of our business , we are happy about the quality of the van we purchased from the company as well . hope to see them again

Jakim Family Ltd

15 marzo 2023
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Valutata 5 stelle su 5

Fantastic Customer Services

We Came to Provans to view and in the hope to purchase a van for our business.
We was not disappointed JENNY who works there was fantastic to deal with any little enquiry or concern we had she dealt with happily and effortlessly the whole experience was a joy and would 100% recommend to anyone that this is a great place if you are looking to purchase a Van
Thanks
Craig (yorkshire Set Design LTD)

15 gennaio 2023
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Valutata 5 stelle su 5

All round great experience

All round great experience. No pushy sales and happy to let me test drive the van I bought. Jenny was really welcoming and kept me updated with the van being serviced before collection.
Having had my previous van stolen I needed to get back on the road asap and ProVans made sure it was a quick turnaround.
I had a dash warning light a few days later and was told to bring it in and have it sorted. (Warning was just a normal age/mileage related issue)
Well priced vans and brilliant service!

13 ottobre 2022
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Valutata 5 stelle su 5

Highly recommend ProVans

Highly recommend ProVans - sold a great van and Helen kept me up to date with its status prior to collection. Helpful, friendly and will hopefully be back to buy again. Thanks again

25 luglio 2022
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Valutata 5 stelle su 5

ProVans

We have used ProVans multiple times and wouldn’t go anywhere else. Helen and Jen are always very welcoming and friendly. Always very knowledgable about the vehicles and answers any and all questions I have. I wouldn’t go anywhere else!

25 giugno 2022
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Valutata 5 stelle su 5

great service and value

great service and value , all was seamless , a RARITY today , will continue to sue when stock required.

15 giugno 2022
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Risposta di ProVans

Thank you for your kind words : )

Valutata 5 stelle su 5

Brilliant Service

Their customer service is second to none as they kept me informed throughout the sale process and were very helpful. The vehicle was also as described and runs smoothly.

14 giugno 2022
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Risposta di ProVans

Thank you Mr Singh for your kind words, was a pleasure for us to deal with you

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