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Placed order on 4th and the item was delivered on the 7th (even on Bank holiday Sunday).

Good range of materials at a good price. Delivered as stated.

Under estimated tile bead needed on 1st order, ordered more to find they had delivered more than required with the 1st order.
Although extra bead was bent/twisted, still enough to complete my job, they canceled my second order and refunded money promptly.

Great price and service no need for anything else

Great service and communication they can source bespoke parts that no other site does highly recommended

Easy site to navigate, able to source exact requirements. speedy and informative delivery. High quality Tile trim received. perfect service Thank you.

Still hasn't been delivered despite it supposedly being out for delivery with FedEx for three days.. unable to contact either pro tiler tools or FedEx over the weekend. Causing delays to works which is extremely inconvenient.

Ordered 25 lengths of gold tile trim significantly cheaper than other suppliers. Was a little nervous it might not be good quality but it's all fitted now and very pleased with it. Looks great and good quality too.

Incredibly helpful sales (Harry) - nothing was too much trouble

Use them regularly. 90% of the time they’re competitive with their pricing and cheaper than buying materials or tools in some of my local ‘trade’ tile shops. Deliveries are fast, customer service is good, choice of products is expansive. Very happy with their service

Best in the business. Can't beat them on price and very fast delivery even for bulky goods.

Excellent, no messing around . Delivery was fast . Great price and great tile cutter.

Products never in stock. Hassle to get a refund.

A great product at a very competitive price

Ordered 17 Hardie Backer boards .14 of them arrived wet.company response was they are water resistance.I said ok and when I have asked for little compensation like delivery cost the management said NO.next time I am gonna order from toptiles like I did last year.I am not happy how protilertools delt with me and they are genuinely deserve that review.

Very well protected and excellent condition thank you protiler .

I had the misfortune to buy a Rubi DU200 wet saw tile cutter from this company Pro-Tiler. I received what I considered to a customer return sold as a brand new unused item. The tile saw received had a number of faults and was not in a usable state as received. The item sold to me was NOT fit for purpose, NOT of merchantable quality and was effectively SCRAP.

Faults as supplied to name but a few:
1) Broken water pump
2) 4mm wobble at the blade tip
3) Heavy Motor Vibration
4) Deformed/Damaged tile Saw Base

All these faults were reported to company with photographic evidence shortly after opening the boxed item.

Hence this tile saw could not have been brand new. IMHO. Then the company had the ordasity to want me to return the scrap saw so it could be re-sold to another unsuspecting customer. Besides which the sales staff stated there was only comestic damage. That is and was an absolute LIE! Any thinking person can see that from the faults reported that is NOT the case.

I see NO point in returning a scrap item and allowing this company to allegedly deceive another unsupecting customer causing them to suffer from what I consider to be an unscupulus company.

They treat you with disdain to allegedly cover up their alleged incompetence and deceipt in my experience. Then continue to argue with a customer who is a highly qualified engineer with multiple degrees to my name.

I refuse to be treated in this way and reccomend you NEVER EVER DEAL or BUY ANY product from Pro-Tiler!

Good products fair pricing and quick delivery.