Der Artikel Pflasterhammer/Fäustel ist, was die Qualität angeht, gut!!!! Was mir überhaupt nicht gefällt sind die in der Kaufabwicklung mehr oder weniger versteckten Zusatzkosten!!! DAS GEHT GARNI... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very poor; they sell products they don’t have in stock, so you end up waiting for them to acquire the items. If you decide to cancel the purchase, the refund process drags on and on. Avoid this shop—i... Leggi di più
Had to call them 3 times just to get an email acknowledging the order. Email eventually came several days after charging my credit card. Then got an email "your order was despatched today". Bu... Leggi di più
I ordered a Barkbay dog harness, which was god quality and a fantastic price. Unfortunately, the size was medium rather than the large described in the headline, and it did not fit my dog. However, Pr... Leggi di più
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Discover a world of convenience and unbeatable prices at ProtechShop, your go-to e-commerce haven. Dive into our extensive collection featuring a diverse range of products, from essential household items to cutting-edge electronics and must-have gadgets. Elevate your tech game with our array of phone accessories, explore the latest trends in fashion, and indulge in quality toys for all ages. At ProtechShop, we curate an ever-expanding inventory to meet your every need. Enjoy the ease of one-stop shopping with bargains that make every purchase a delight. Elevate your lifestyle with ProtechShop - Where Quality Meets Affordability!
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119 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 61% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I ordered a Cinnamoroll chair for my…
I ordered a Cinnamoroll chair for my grandchild who lives in the UK, and the order was shipped to the billing address in the US. I had trouble getting through to customer service to correct the shipping address for several days, and they eventually dispatched a replacement order to the UK just in time for Christmas delivery. They even allowed me to keep the item that was sent to the US.
10 dicembre 2025
Non scritta su invito
Bad and unsafe product
Bad and unsafe product
I bought a diesel indirect heater. At first usage the fuel pipe (made of plastic) melted because it is too close to the exhaust. Plenty of diesel run out.
This product is for sure not CE compliant.
19 dicembre 2025
Non scritta su invito
Very poor product quality
Very poor product quality!
I bought a drill for concrete and after the first hole the drill was broken. Claimed for a warranty, send it back, and after 3 weeks they denied me the warranty saying that it was my mistake and misuse, sending the broken drill back to me...
Don't buy at this shop, it's a waste of time and money.
21 novembre 2025
Non scritta su invito
Risposta di Protechshop
Thank you for your feedback. We take all reviews seriously, however we have been unable to locate any order, warranty claim, or customer record matching the details in this review.
We have contacted Trustpilot for additional information so we can investigate this properly, but they were also unable to identify any genuine order linked to this review. Because of this, we believe this may not be an authentic customer experience.
At Protechshop, we always honour valid warranty claims and support our customers promptly. If you are the reviewer, we kindly ask you to contact us directly at support@protechshop.co.uk
with your order number or proof of purchase so we can look into this matter immediately.
Thank you,
Protechshop Customer Support Team
cancelled refund payment
Very poor shop, the item was found to be out of stock, the order was cancelled, and then the shop cancelled my refund with PayPal and has failed to respond to any messages. In view of this, I would not recommend purchasing from them or using a credit card, as this allows for chargebacks in the event of non-payment refunds.
21 settembre 2025
Non scritta su invito
I bought an electric motor
I bought an electric motor. It worked for 15minutes. I have made a complain and received different electric motor which has also worked only for few minutes!
I have written a complain again but no answer any more! I have tryed to reach them many times but without success!!!
10 maggio 2025
Non scritta su invito
Risposta di Protechshop
Thank you for your feedback. We have carefully searched our system using your name, country, and all other possible details, but unfortunately, we could not locate any order matching your review.
To help us resolve this matter, we kindly ask you to provide your order number or any proof of purchase so that we can assist you further.
If we do not receive any additional information, we will have to assume this is not a genuine review and will raise the matter with Trustpilot.
We are always committed to providing quality products and reliable service, and we would be glad to resolve this issue if it is indeed related to an order with us.
Kind regards,
Protechshop Customer Care Team
Nice contact and customer service
I was at first sceptical because due to Christmas time my parcel took around a month to reach me. I had very very little info. Fortunately one can easily reach them on whattsap. I finally had news and recieved the parcel. There was a mismatch on my command that they have then been able to solve very quick. After all, the customer service is quite good and I am happy with my product :)
7 febbraio 2025
Non scritta su invito
Risposta di Protechshop
Thank you for your honest feedback! We sincerely apologize for the delay due to the busy Christmas period, and we appreciate your patience. We're glad our WhatsApp support was helpful and that we could resolve the issue quickly for you.
Your satisfaction means a lot to us, and we're delighted that you're happy with your product. If you ever need any further assistance, we're always here to help!
Can't get refund.
It was my unlucky day when I decided to buy something from this shop. Avoid! Sounds like a scam to me. I can't get refund for canceled order for nearly a month now.
12 gennaio 2025
Non scritta su invito
Risposta di Protechshop
We’re sorry to hear about your experience and truly regret any inconvenience caused. We always strive to provide a smooth and transparent shopping experience for our customers.
Regarding your refund, please note that canceled orders are processed within our standard refund timeframe. If there has been any unexpected delay, we would be happy to look into this matter and resolve it as soon as possible. Kindly provide your order number and refund details by contacting us at "sales@protechshop.co.uk" or via WhatsApp at 07543 637893 (message only), and we will investigate this immediately.
We appreciate your patience and look forward to resolving this for you.
Very prompt and professional service.
Very prompt and professional service.
11 dicembre 2024
Non scritta su invito
Risposta di Protechshop
Thank you for your kind words! We're delighted to hear that you found our service prompt and professional. Providing excellent customer experiences is always our priority, and your feedback truly means a lot to us.
We look forward to serving you again in the future!
I was deceived
I ordered high quality Potensic A20 Mini Drone. My child was waiting for his present for 20 days and instead of ordered item, which we know very well as our friends have Potensic A20 drone, we got cheap fake replacement of very poor quality. I can't describe the level of frustration.
2 dicembre 2024
Non scritta su invito
Risposta di Protechshop
We sincerely apologize for the disappointment and frustration you experienced. We understand how important it is for your child to receive the gift they were eagerly anticipating.
At Protechshop, customer satisfaction is our top priority. We offer a 30-day free return policy to ensure that any issues—whether due to quality concerns or simply not meeting expectations—can be resolved quickly. Please follow the instructions in the email we sent, where you'll find details on how to return the item. Once we receive it, we will issue a full refund promptly.
We value your feedback and are committed to ensuring a positive experience for all our customers. If you need further assistance, please don’t hesitate to reach out.
I placed and order over two weeks ago
I placed and order over two weeks ago, but never heard from them again, now I have come back to ask for my order I just informed them that the item is out of stock.
Not a serious company AVOID
20 novembre 2024
Non scritta su invito
Risposta di Protechshop
Thank you for taking the time to leave your feedback. I’m truly sorry to hear about the experience you had with your recent order, and I understand your frustration and disappointment regarding the delay and out-of-stock issue.
We strive to maintain accurate inventory, and it’s clear that, in this instance, we did not meet your expectations. We have already processed a full refund, and I hope that you have received it without any issues.
Please be assured that we are taking steps to improve our inventory management to prevent similar situations in the future. Your feedback is invaluable, as it helps us to provide better service for all our customers.
If there is anything else we can do to make this right or if you’d like assistance with a different product, please don’t hesitate to contact us directly. We would appreciate the opportunity to regain your trust.
Very good product
Very good product. Good fit and comfortable to wear.
Delivery a bit long compared to others.
9 agosto 2024
Non scritta su invito
Risposta di Protechshop
Thank you for your valuable feedback and for shopping with Protechshop.co.uk.
We’re delighted to hear that you were happy with the product quality, comfort, and fit. Customer satisfaction and offering great value products are always our priority.
We also appreciate your comments regarding the delivery time and apologise if it took longer than expected. We are continuously working with our shipping partners to improve delivery speeds and provide a better online shopping experience for all our customers.
Thank you again for your support, and we hope to serve you again soon at Protechshop.co.uk.
Ordered a Lego present for my 4 year…
Ordered a Lego present for my 4 year old nephew, the box has arrived and looks like it has been kicked around the shop floor before being wrapped in bubble wrap and shipped out which was also slow! I don’t know why these reviews didn’t come up when I looked, not sure I would have ordered as now paying the price to try and sort this out! Very very disappointed in the quality and the service
19 giugno 2024
Non scritta su invito
Risposta di Protechshop
We sincerely apologize for the condition in which you received the Lego present for your nephew and for the delay in shipping. This is certainly not the level of quality and service we strive to provide, and we understand your frustration.
We regret that these issues were not apparent from reviews and that you are now having to deal with this inconvenience. To rectify the situation, we will send you a replacement item immediately, ensuring it is properly packaged and dispatched with expedited shipping.
Your feedback is extremely valuable to us, and we are taking it seriously to improve our services and prevent such issues in the future.
Bought a smart multifunctional mandolin…
Bought a smart multifunctional mandolin slicer, got promt delivery when they said it would arrive, kept me informed of shipping etc, and it arrived when they said it would. the product was better than I expected, so I'm a very happy chap. thank you.
14 maggio 2024
Non scritta su invito
Risposta di Protechshop
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you're pleased with your purchase of our smart multifunctional mandolin slicer.
Ensuring prompt delivery and keeping our customers informed throughout the shipping process are top priorities for us, so we're delighted to know that our efforts have contributed to your satisfaction.
It's fantastic to hear that the product exceeded your expectations! We strive to offer high-quality items that make everyday tasks easier and more enjoyable, and we're glad to have hit the mark with the mandolin slicer.
Your happiness as a customer means the world to us, and we truly appreciate your kind words and recommendation.
Very fast turn around time, excellent service
Brought in an iPad for screen repair, they managed to complete the repair within half a day, more importantly delivered on their promise of fixing it by the end of the working day! Very good service, Highly recommended
6 febbraio 2024
Non scritta su invito
Risposta di Protechshop
Thank you for sharing your positive experience with us! We're thrilled to hear that you were satisfied with the service you received for your iPad screen repair. Providing timely and reliable service is our top priority, and we're glad we could deliver on our promise to have your device fixed by the end of the working day.
Your recommendation means a lot to us, and we appreciate your support. If you ever need assistance with any of your devices in the future, please don't hesitate to reach out. We're always here to help.
Thank you again for choosing Protechshop for your repair needs!
Dog harness
I ordered a Barkbay dog harness, which was god quality and a fantastic price. Unfortunately, the size was medium rather than the large described in the headline, and it did not fit my dog. However, Protechshop apologised and as they were unable to supply a large, they promptly refunded the money and told me to donate the harness to someone who could use it. Reassuring when a company responds promptly when there is a problem
28 gennaio 2024
Non scritta su invito
Risposta di Protechshop
Thank you for sharing your experience with us, albeit with a hiccup in the sizing of the Barkbay dog harness. We sincerely apologize for any inconvenience this may have caused. However, we're glad to hear that our team responded promptly to address the issue and provided a resolution by refunding your money and suggesting you donate the harness to someone who could use it.
At Protechshop, we strive to provide excellent customer service and handle any issues that may arise with efficiency and care. Your feedback is invaluable to us, and we appreciate your understanding and patience in this matter.
If you have any further questions or need assistance in the future, please feel free to reach out to us. We're always here to help.
Thank you for choosing Protechshop!
Customer support personnel contributing to a positive experience.
I was very positively surprised by a customer support representative ("Alen") who time and time again went beyond the call of duty. He/she was very efficient in answering my emails and was solution-oriented every step of the way. As it was my first time ordering something from ProtechShop, this person made me feel welcome. I will definitely seek out ProtechShop in the future as a result of such a positive customer support experience. These people at at the trenches of a company -- the real "face" of a company. When they do such a great job, they deserve to be recognized for doing their part in ensuring a rewarding experience for customers. I hope they are taken good care of at the company. Best regards.
23 gennaio 2024
Non scritta su invito
Risposta di Protechshop
Thank you so much for your kind words and thoughtful feedback! We truly appreciate your recognition of Alen's exceptional customer support. It's wonderful to hear that your first experience with ProtechShop was a positive one, and we're thrilled that Alen's efforts made you feel welcome and well-supported.
Actually got what I ordered at the…
Actually got what I ordered at the quality I was expecting. What else is needed
19 gennaio 2024
Non scritta su invito
Risposta di Protechshop
It sounds like you had a positive experience with your order, receiving exactly what you wanted and at the quality you expected. This is great news!
When a company delivers on its promises and meets or exceeds your expectations, it creates a smooth and satisfactory transaction for both parties involved.
If you have any feedback or suggestions for improvement, even though your experience was positive, feel free to share them. Constructive feedback helps companies like ours continue to provide excellent service to all our customers.
Thank you for choosing us for your needs, and if you ever require anything in the future, don't hesitate to reach out.
Perfect thank you
Ordered multiple times and never had an issue. Great customer service and good prices too!
14 gennaio 2024
Non scritta su invito
Risposta di Protechshop
Thank you for your continued trust and loyalty in choosing us for your orders. We're thrilled to hear that you've had consistently positive experiences with our service, from the quality of our products to our customer service and pricing.
Providing excellent customer service and offering competitive prices are top priorities for us, and we're delighted that we've been able to meet your expectations each time you've placed an order.
If there's anything else we can assist you with or if you have any questions or feedback, please don't hesitate to reach out. We're always here to help.
Thank you for being a valued customer, and we look forward to serving you again in the future!
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