Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Neil D and Michael C delivered our American fridge freezer yesterday. Amazing service. Recieved a text day before confirming 2 hour time slot, then a personal phone call from Neil and Michael advisin... Leggi di più

Valutata 5 stelle su 5

Malachi & Meshach delivered my fridge freezer yesterday and did an excellent job. There are steps up the side of the house and the kitchen is on the 1st floor - they delivered the large fridge freeze... Leggi di più

Valutata 5 stelle su 5

I literally have had one of the most positive experiences with a removal/delivery)install of a new washing machine by Lee G. Lee called ahead to let me know he was on his way, made no fuss of the ste... Leggi di più

Valutata 5 stelle su 5

Tumble dryer delivery. I had my new tumble dryer delivered yesterday by Jack & Quinn. They arrived within the given time slot. They were both very friendly and efficient. They removed all the packa... Leggi di più

4,8

Eccellente

TrustScore 5 su 5

6803 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 92% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Been waiting for a week and cancel all…

Been waiting for a week and cancel all that and when I phoned up, they said we had a issue reloading the fridge into the van unbelievable reason unprofessional

16 aprile 2026
Non scritta su invito
Logo di productcaregroup.com

Risposta di productcaregroup.com

Good Afternoon,

 

I am very sorry to learn of your experience.

 

If you haven't done so already, please could I ask that you email in to customer.services@productcaregroup.com confirming your delivery address or order number so as we are able to look in to this further. Please quote reference 1014363 .

 

Kind regards,

Product Care Customer Engagement Team

Valutata 5 stelle su 5

Florin.P and Sam were excellent

Florin.P and Sam were excellent! They delivered our new fridge freezer from Costco and went over and beyond to get it through our narrow doors. They showed professionalism, curtesy, cleaned up all the packaging and definitely deserve this praise. Hope they get shown some recognition from their company for doing an outstanding job!

14 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Dan and Cory installed our washing…

Dan and Cory installed our washing machine and tumble dryer we had purchased from Costco. They were friendly, did everything with care and did not damage anything at the property.

For a small fee, I will recommend Product Care Group to take the hustle out of DIY.

11 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Ryan Hill was amazing

Ryan Hill was amazing. Nothing was too much and he helped my elderly mum with her new washing machine. He disconnected the old one, sorted the rubbish and connected the new machine in record time. Fantastic & thank you.

13 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Ryan hill was great

Ryan hill was great, called ahead to let me know he will be with me soon. Wasn’t told I was up two flights of stairs but still carried my washing machine up on his own

15 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Appliance delivery

Shaun delivered our product ,he was very courteous and polite.He arrived during the arranged time slot and transferred the appliance into the kitchen no problem.He was helpful throughout and performed his tasks admirably.
Derrick

15 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service!

5 star delivery service for Ryan Hill. Super helpful and efficient when delivering my new washing machine, unpacked with care and gently manoeuvred around the property!

Thanks again!

13 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Product Care Group Service Review

I am happy with the service provided by Product Care Group (PCG).

The one person from the PCG team I dealt with that stood out by her AMAZING service was Jen.

Jen THANK YOU, your help and support was amazing and in the end all worked fine, thanks to the fantastic work you did.
Any company and customer care team would be lucky to have you.

11 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Lee G delivered my washing machine…

Lee G delivered my washing machine today- 15/4. Had a call 20mins from him to advise he was on his way( well within the already received delivery window!!). He was pleasant, checked I am OK before entering property.He inspected the area the new machine was going to be, He took old one away. He setup the new one quickly&efficiently. Overrall , I am very impressed. This service shows how employees take their jobs seriously. Thankyou

15 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Big Reecey

New washing machine delivered by “Big Reecey” and his trainee. Both extremely friendly and obliging. Took packaging away no bother. Would recommend!!! Big Reecey top bloke!

15 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Ordered a dishwasher with installation…

Ordered a dishwasher with installation and they didn't even attempt to install it. Do not recommend this courier at all.

13 aprile 2026
Non scritta su invito
Logo di productcaregroup.com

Risposta di productcaregroup.com

Good Afternoon,

I am very sorry to learn of your experience.

If you haven't done so already, please could I ask that you email in to customer.services@productcaregroup.com confirming your delivery address or order number so as we are able to look in to this further. Please quote reference 1013550.

Kind regards,
Product Care Customer Engagement Team

Valutata 5 stelle su 5

Freezer delivered this morning

Freezer delivered this morning, with a clear indication of time of delivery. Shaun Mc had excellent communication with me whilst en route, and throughout the whole process. He was so professional, so friendly and an amazing ambassador for the company. Give that man a pay rise.

14 aprile 2026
Non scritta su invito

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