Probiketrader Recensioni 

349
•
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Having seen my 'dream bike' on their website via Facebook Market place, I was gutted to find I was too late had it had sol. I contacted PBT and Keval went out of his way to source the same frame and... Leggi di più

Valutata 5 stelle su 5

Great experience with probiketrader, kept me in the loop during the whole process up until pickup. The team at Northern Heights Bikes set me off on my way with heaps of useful information about my bik... Leggi di più

Valutata 5 stelle su 5

Great service by The Probike Trader Team: great comms, accommodating, flexible. Really take the hassle out of buying, selling through a brilliant exchange experience.

Valutata 5 stelle su 5

Helpful, friendly team that respond quickly to queries. Very useful website to source parts for building or upgrading bikes. Reasonable prices and the reassurance that parts have been inspected for de... Leggi di più


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

349 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(349)

5 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Customer Service as it should be ***** :)

Customer Service as it should be.
I recently used Cycletrade and unfortunately we had a little issue with the order, I contacted them and they were quick to get back to me with a solution.

The solution worked for me, I kept part of the order and sent the wrong item back (these things happen), I was promptly contacted to say they had received the item back and was then promptly refunded for said item.

Their communication was excellent through out the sale and the issue. I would happily recommend this company I and will certainly use again in the future.

It is often not the problem but how the problem is resolved and I was more than happy how this was resolved.

Keep up the awesome work, customer service or service like this seems hard to come by these days.

One of the good companies :).

22 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

I was in desperate need of a Mountain…

I was in desperate need of a Mountain Bike Fork but my budget couldn't allow me to get the specific brand and type of fork I wanted because my budget was less by more than half of the required cost of a fork. As I was googling around I came across cycletrade and they delivered a better MTB fork of very high quality, specification and most importantly within my budget.

20 luglio 2022
Valutata 1 stelle su 5

Poor customer support/communications

Paid with Google Pay which used an old delivery address by accident so I immediately contacted customer support who told me no problem they would amend it to the correct address. This didn't happen and the item was then sent to my old address which is 150 miles away so I obviously could not get the item. I contacted them since and have had no response. Won't be using these again.

20 luglio 2022
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Risposta di Probiketrader

Hello, Sincere apologies, This is not our usual level of service, the bottle cages were sent to the wrong address by mistake due to the Google Pay. The customer did contact us to change it. We have now resolved this problem by offering a full refund. Thank you for your understanding and we will make sure we keep an eye on this potential issue next time. Best wishes.

Valutata 5 stelle su 5

Speedy service, great price!

Having done a bit of research, I chose the new saddle I wanted for my MTB and searched for it online. Cycletrade had a brand new one available at about half the price I had expected to pay. Delivery was very fast and I was able to fit the new saddle in time for the weekend ride. Looks great and is very comfortable. I'll certainly check out Cycletrade in future and have already recommended it to my buddies. 11 out of 10 for customer satisfaction 😁

12 luglio 2022
Valutata 5 stelle su 5

Fab service

Fab service! Didn’t know about this site until I was looking for new pedals, v happy with price & delivery was second to none! Will definitely use this site again

3 luglio 2022
Valutata 5 stelle su 5

Excellent service and fast postage

Really excellent service. They had a relatively unusual part that I required in stock for a very good price. I messaged to ask a question about the item at 9.30pm and received a response almost immediately. They were incredibly helpful from start to finish and postage was very quick. Thank you very much! I will definitely be back.

24 giugno 2022
Non scritta su invito

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