Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more than three weeks to arrive due to t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... Leggi di più
L'azienda ha risposto
Protek was recommended by my son who has done his living room,hallway and kitchen dining room in herringbone. The quality is first class, from ordering to delivery was a quick three days. I'm a diy e... Leggi di più
L'azienda ha risposto
Pro Tek Flooring LTD provided an outstanding experience from start to finish (order #36210). Their communication was timely and professional throughout, and the samples were delivered impressively pr... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
Informazioni di contatto
Unit 3 Redlands Moorhouse , TN16 2ET , Kent , Regno Unito
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4,7
Eccellente
278 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I didn't receive anything so I am not…
I didn't receive anything so I am not best pleased
8 dicembre 2025
Risposta di Pro Tek Flooring LTD
Hi Les
Hope you are well
As you know i have reached out to you this morning to apologise that you have not recieved your samples.
These were sent out to you on Monday 8th of December , We have a collection service with Royal Mail and they collect from us daily.
All our samples are sent out 1st class Royal Mail and should be with you within 24-48 hours. I do appreciate it is Christmas and there could be slight delays however it should have been wth you by now so again i apologise.
As per my email i have arranged for a 1st class signed for parcel with your samples to leave us today to ensure that you recieve them.
You can see from the reviews below that there are numerous 5* reviews regarding the speed and the size of the samples and i hope that when you recieve them you would be kind enough to change your review.
You now have my personal email address and if you need any assistance with ordering or any questions regarding ordering , installation or just some guidance i would be happy to assist.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Tex-Core vinyl
Very pleased with the flooring fairly easy to install
and very good customer service
27 novembre 2025
Risposta di Pro Tek Flooring LTD
Hi John
Thank you for the 5 * reviews , i am glad that you are happy with the product and i will pass this review onto the sales team !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very good samples
Very good samples. I will be requesting this company to assess our floors for replacement with pro tek.
5 dicembre 2025
Risposta di Pro Tek Flooring LTD
Hi Quraitulain
Thank you for the review , we look forward to dealing with your order for you in the near future
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very helpful and friendly service.
3 dicembre 2025
Risposta di Pro Tek Flooring LTD
Hi Glenn
Thank you for the 5* Review
We are glad that you are happy with the service and hope to deal with you again in the future
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Lovely flooring, hard to fit
Lovely flooring, good quality. Fast sample delivery and subsequent flooring delivery. However it is very difficult to lay the herringbone flooring. We are DIY ers but my husband used to be a joiner, and we are struggling, it is taking a long time!
24 novembre 2025
Non scritta su invito
Risposta di Pro Tek Flooring LTD
Hi
Thank you for taking the time to leave us a review
I am glad that you like the quality of the flooring and that everything went smoothly.
Im sorry to hear that you had issues with the flooring and we would be happy to give any assistance if we can :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Beautiful LVT
Beautiful LVT
Chartwell stone
Herringbone design
Great company quality product
Looks amazing
16 ottobre 2025
Non scritta su invito
Risposta di Pro Tek Flooring LTD
Hi Claire
What a review !
Thank you for taking the time and we are really glad you love everything !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quick delivery
Quick delivery, very friendly delivery man, although delivery cost for 2 packs is very expensive!
17 novembre 2025
Risposta di Pro Tek Flooring LTD
Hi Penny
Thank you for the 5* review , we are so sorry about the delivery cost , we have seen a number of increases this year from the couriers and the cost we charge is simply what they charge to us with nothing extra added on.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I’m in the trade and find everything…
I’m in the trade and find everything protek is great . Service always pleasant Andrews a gem and Helen always happy to chat 100% great products too and we deal with all spc products on today’s market
21 novembre 2025
Non scritta su invito
Risposta di Pro Tek Flooring LTD
Hi Martin
Thank you so much for being such a valued customer ! your ongoing business and support means so much to us and we hope that our relationship continues for years to come
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Risposta di Pro Tek Flooring LTD
Hi Catherine
Thank you for the 5* we really appreciate it !
Marcus Kallmeier
Director
Pro Tek Flooring LTD
LVT flooring LVT flooring. The samples supplied helped me assess…
The samples supplied helped me assess the quality and l am now confident to order the flooring l need
11 novembre 2025
Risposta di Pro Tek Flooring LTD
Hi Mr Burr
We are glad that you liked the samples. We pride ourselves on being able to send XL samples quickly so that it makes your choice that much simpler.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Risposta di Pro Tek Flooring LTD
Hi Jacky
Thank you for the 5*
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great customer services
Great customer services. Bought the flooring as my friend and his son has bought it and very pleased with the results. We still have to lay it, very helpful on telephone, quick delivery, all there.
7 novembre 2025
Risposta di Pro Tek Flooring LTD
Hi Mrs Rochester
Thank you for taking the time to leave us such a good review , we are really happy that the process was nice and easy for you. I will make sure i pass the review onto the sales and customer service teams.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Risposta di Pro Tek Flooring LTD
Hi Larry
Thank you for the 5*
Its always a pleasure to deal with you too
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Risposta di Pro Tek Flooring LTD
Hi P Johns
Thank you for the 5* Review , we really appreciate it !
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Perfect experience start to finish
Good price with no hidden extras. Order was placed and within a couple of hours, someone had called me to arrange the delivery. A box and the product inside was damaged on arrival but one quick call to customer services and the box was replaced with no issues at all. The delivery man was very cheerful and friendly and dropped the pallet exactly where I needed it. Overall, fantastic service and I'm very pleased with the ease of everything from start to finish. Special mention to Helen for being so helpful and pleasant to speak to.
27 ottobre 2025
Risposta di Pro Tek Flooring LTD
Hi Miss Jackson
Wow ! What a review , Thank you so much for taking the time to leave such a detailed review we really appreciate it
I will be sure to pass this review onto all the relevant departments especially Helen as she will bbe over the moon seeing this.
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
The order arrived as stated
The order arrived as stated. The delivery driver was friendly, helpful and polite.
Very straightforward ordering and a great selection of colours and patterns.
27 ottobre 2025
Risposta di Pro Tek Flooring LTD
Hi Linda
Thank you so much for the great review !
I will be sure to pass your kind words onto the delivery driver. I am really glad that you liked the products that we have to offer
Marcus Kallmeier
Director
Pro Tek Flooring LTD
nicely cut samples delivered promptly
17 ottobre 2025
Risposta di Pro Tek Flooring LTD
Hi Simon
Thank you for the review
Please let us know when you are ready to order and we will be happy to help !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Samples sent out really quickly
Samples sent out really quickly, great quality product.
16 ottobre 2025
Risposta di Pro Tek Flooring LTD
Hi Vipul
Thank you for the 5*
We are glad you like the samples and will be happy to assist you when the time comes to palce your order.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Amazing customer service
Amazing customer service - especially Helen. When I had ordered the wrong flooring she resolved this quickly and efficiently. Speedy delivery and quality product.
13 ottobre 2025
Risposta di Pro Tek Flooring LTD
Hi Kerry
I will be sure to pass your kind words onto Helen and the sales team
We always ensure that we are able to offer the highest level of customer service alongside a quality product.
If you have any more questions please do not hestitate to contact us
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great Product really good company to deal with highly recommend
Very pleased with prompt response and delivery, shall defiantly place an order when Iv decided on which finish.
10 ottobre 2025
Risposta di Pro Tek Flooring LTD
Hi Graham
We are glad that everything has gone smoothly for you thus far.
Please do not hesitate to contact us if you need any assistance when placing your order or if you need any additional information on any of our products.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.