Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Ordered some plants using next day delivery, however evri messed up and ended up taking a week to deliver them, by which point the plants were dead. Contacted support and they sent out new ones w... Leggi di più

Valutata 4 stelle su 5

I have made three purchases over the past few weeks. All has arrived nicely packaged. My two aquatic plants arrived today, and they are very healthy. Postage was a little expensive, but they have c... Leggi di più

Valutata 1 stelle su 5

Avoid Pro Shrimp, they don’t answer the phone, it’s permanently off the hook! Yodel look like they roadside dumped the delivery. Yodel refused to investigate a complaint or locate the package, their... Leggi di più

Valutata 2 stelle su 5

Well well, they NEVER reply emails(!). The plants luckily are great and arrived in a good shape. Bought cinnamon sticks to find that THEY ARE not ok for shrimp - Chinese cinnamon...Ceylon cinnamon IS... Leggi di più

Dettagli dell'azienda

  1. Negozio di acquari
  2. Negozio di animali
  3. Negozio di pesci tropicali

Informazioni fornite da varie fonti esterne

Online Freshwater Shrimp Shop. Nano Aquariums, Freshwater Shrimp, Food & Accessories from the UK experts! We ship worldwide!


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

144 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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3,1

Tutte le recensioni

(144)

27 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Would give 10 out of 5 if I could!!

Would give 10 out of 5 if I could! Such great customer service even other the weekend. I made many changes to my order as kept changing my mind but this was no issue and everything was present and correct the next day it all arrived. Really well packaged as well. You can sometimes find cheaper by looking but its this kind of service that you want and pay that little extra for. Great work and will be back for some live stock one Covid-19 is gone!

28 aprile 2020
Non scritta su invito
Valutata 5 stelle su 5

Brilliant company

Brilliant company, used them a couple of times. Had a issue on my last delivery, but contacted them and sorted out the same day. Will definitely continue to use them.

14 aprile 2020
Non scritta su invito
Valutata 1 stelle su 5

Disgraceful customer service!

Ordered a load of plants for a new aquascape, which at the end of the day aren't that expensive, but that's not the point. When they eventually arrived, annoyingly, some of them were dead. Contacted Pro Shrimp via their website to see what they were going to do about it... answer, nothing! Not even an acknowledgement.

My advice, go to a reputable dealer like Aquarium Gardens. Even eBay's a better option

3 marzo 2020
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Fantastic service, when my cheap heater blew up and I had marine fish desperate for heat, this firm got a heater out to me next day delivery. Very impressed. A+

23 novembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Fast Delivery

This is about like the 3rd or 4th time i have used Pro Shrimp. And as always its fast delivery. The plants i ordered came in next day in perfect condition. The plants were in a good condition and no snails. Will be ordering again soon keep up the good work.

20 novembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Shrimp King has always delivered dry…

Shrimp King has always delivered dry goods quickly and at a keen price.

I bit the bullet and just received some cherries in great condition. It's freezing up here in Scotland but they were wonderfully packed and have settled into the tank nicely. Even received a wee bonus shrimp - 11 for the price of 10. A really good replacement from my previous go to, Sharnbrook Shrimp.

Thanks guys.

15 novembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service and price

I was a little put off by the “Trusted Shops” guarantee, as it felt like I was being over-assured, which is, errm, “fishy” (sorry). My order arrived today, however, and I’m impressed. Pro Shrimp took just one working day to deliver my order (for free) and it was the best packaged item I have EVER received. No joke - this thing was in no less than seven layers of cardboard, polystyrene, bubblewrap and plastic! The price was also the best I could find anywhere. Very highly recommended, based on my first experience. I’ll be ordering more. Thank you!

18 giugno 2019
Non scritta su invito
Valutata 1 stelle su 5

Overall rubbish experience.

Overall rubbish experience.
Bad communication bad company
Recieved product in the most unacceptable damaged tacky condition.had to fight to get a refund.they didn’t even offer an apology or replacement.they promised to reimburse my postage for returning item,and they gave only partial of that.worse company.
Never going to use again

5 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

Their choice of products is great

Their choice of products is great, many times it's the only website that sells the stuff I'm after at a sensible price.
Shipping has been extremely fast as if they know my fishies are waiting for their stuff.

1 giugno 2018
Non scritta su invito
Valutata 5 stelle su 5

Excellent and swift customer service

Excellent and swift customer service. Delivery is fast and you can choose a specific day which is a bonus. Purchased tangerine tiger shrimp and fire red shrimp and some food. Very well packaged and you are given instructions on how to acclimate, their email customer service is also very good. Will be using these guys from now on!

13 febbraio 2018
Non scritta su invito

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