After several failed attempts to obtain a specialist blood test to determine if I don’t suffer from a blood disorder run in the family I found Private Blood Tests able to complete this test. After... Leggi di più
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Experience was good, buying the test was easy and the staff at Hartswood hospital were friendly. The blood test was taken quickly and there was no waiting around. The test results arrived before e... Leggi di più
The test was good value for money and easy to arrange. I was worried about something and I knew that the NHS is not resourced to test for what I wanted merely as a preventative measure. I saw a local... Leggi di più
The blood tests are easy to book, the packages provide good cost effective way to test various things. the hospital provides flexibility and ease to find an appropriate appointment time. Sadly, my r... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
This service commenced in 2012 and enables you to request fully accredited UKAS ISO5189 pathology testing at up to 31 Spire Private Hospitals rated either Good or Outstanding by the Care Quality Commission. With Phlebotomy and our own GP referral included, samples are analysed across Spire's own Laboratory Network and results are sent straight to your inbox. This is an all-in-one VIP service, not a DIY postal kit.
Informazioni di contatto
Picktree Lane, NE38 9HJ, Picktree, Regno Unito
- assistance@bluehorizonmedicals.co.uk
- privatebloodtests.co.uk
4,6
Eccellente
244 recensioni
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Risposta di Private Blood Tests
We’re so pleased to hear that everything went smoothly and as expected.
Providing an excellent and hassle free experience is exactly what we aim for, so it’s fantastic to know we delivered on that promise.
Becky :)
Excellent …
Excellent although turnaround fairly long - this is clear though in the info so was expected.
Great comments
6 febbraio 2025
Risposta di Private Blood Tests
We’re really pleased to hear that you found everything clear and that the turnaround met your expectations.
We always aim to provide as much transparency as possible, so it’s great to know this came across.
We appreciate you taking the time to share your feedback!
Jason : )
Risposta di Private Blood Tests
That’s wonderful to hear!
We’re so pleased everything went smoothly and that you had a great experience with our customer assistance team.
If there’s ever anything else we can do for you, just let us know.
Becky :)
Risposta di Private Blood Tests
Thank you Mike for your five star feedback!
We have many Spire hospitals around the country, we are so please you found the location perfect.
Becky ; )
Good job
Good job. Turnover could be a bit quicker. There are companies that take less time, but the overall experience was good
3 febbraio 2025
Risposta di Private Blood Tests
Thanks for your feedback Ali, we really apprecia
We completely understand that speed is important, and we're always looking at ways to improve our turnaround times while maintaining accuracy and reliability.
Your comments help us refine our service, so thanks for taking the time to share them.
Nickie :)
Very disappointed with the online…
Very disappointed with the online process. Was very fragmented and frustrating trying to book an blood test for both myself and husband. Spoke to several people who clearly had no idea how the procees worked, however promising to ring back but this didnt materilise. I did take up a complaint with both Spire and Blue Horizon . Spire staff were much more helpful and did say they would raise the issue and do more staff training. However the response from Blue Horizon was less satisfactory basically deflecting our comments, by highlighting this was not an experience shared by others, so didnt sense they were genuinly interested. For what its worth no offer of any compensation or even discount on any future tests for our frustrations and time wasted , which perhaps speaks for itself
17 gennaio 2025
Risposta di Private Blood Tests
We’re truly sorry to hear about the frustration you experienced with your order.
We understand that you were unable to print your form for your appointment and had kindly arranged for a Spire staff member to assist you.
Unfortunately, they were off sick on the day, and we sincerely apologize for the inconvenience this caused.
Please know that we are always here to help.
You can reach us via email outside of working hours, and during business hours, our live chat is available on all our websites for immediate assistance.
Thank you for your patience and understanding, we appreciate you taking the time to give us feedback.
Becky ; )
Risposta di Private Blood Tests
Thank you Mr Varj for your five star review!
Fast and stress free…
Blue Horizon were extremely fast and efficient, thankyou very much for helping me sort blood tests out prior to surgery. The process was Stress free and the staff at the Spire partner hospital were great.
27 gennaio 2025
Risposta di Private Blood Tests
We're so pleased to hear that everything went smoothly and that you found the process stress-free.
It’s great to know the team at Spire took good care of you too.
Wishing you all the best with your surgery and a smooth recovery.
Becky :)
Risposta di Private Blood Tests
Thank you so much for your kind words and five star!
Was very efficient and quick
Was very efficient and quick. Would definitely have a blood test through private blood tests again
23 gennaio 2025
Risposta di Private Blood Tests
We're really pleased to hear that you found the process efficient and quick.
It's great to know you'd choose us again, that means a lot to us!
Becky :)
Quick email response with clear…
Quick email response with clear instructions. Smooth blood test and results within timescales. I hadn’t realised that they are an outsourced company which made for a bit of confusion when booking the company with the hospital. But otherwise fine, staff friendly and helpful.
14 gennaio 2025
Risposta di Private Blood Tests
Thanks for your feedback Amy!
We are really glad to hear your blood test went smoothly and that you found the staff friendly and helpful.
We appreciate you mentioning the confusion around the booking process, we will make sure we look into how we can make that clearer moving forward.
Jason :)
Good experience with blood test
I’m
Glad I paid privately for my blood test as I was worried after seeing my gp and was told to go to a&e for a blood test everything was straight forward and tests done well and results quick
I would use this company again for sure it has put my mind at rest and been very helpful and with the cases discount pricing was good
22 gennaio 2025
Risposta di Private Blood Tests
Thank you Lesley!
We are really glad to hear that you found the process straightforward and that we could help put your mind at ease.
It’s great to know you were happy with the service and the pricing, we always aim to make things as accessible and stress-free as possible.
Emily :)
I’m very happy with my experience
I’m very happy with my experience. All information given to me was extremely clear, my experience at my chosen hospital was very good. My results have been received very quickly aswell. Would recommend and would also use again if needed.
22 gennaio 2025
Risposta di Private Blood Tests
Thank you for your five star!!
We appreciate the time to let us know.
Nickie ; )
Lack of support
The test results were provided ahead of target completion which was great. However, the clinic I provided my results to didn't accept them in the format they were provided since they needed to verify they were from a UKAS accredited lab. Sadly the support team couldn't provide any additional evidence to demonstrate this. I had to independently contact spire hospital to obtain the information to satisfy the clinic.
21 gennaio 2025
Risposta di Private Blood Tests
Thanks for your feedback Chris.
We are really glad to hear that you received your results ahead of schedule!
That said, I’m sorry to learn about the challenges you faced with the clinic accepting them. I completely understand how frustrating it must have been to chase this up yourself.
I'll make sure your experience is passed on to the team so we can look at ways to provide clearer support in situations like this.
Thank you for taking the time to email, and I really hope everything is now on track for you.
Becky :)
Risposta di Private Blood Tests
Thats is our aim Doug!
Thank you so much for letting us know your feedback.
Jason : )
Disappointed
The results were completely different from the NHS - though the NHS repeated the test.
19 dicembre 2024
Risposta di Private Blood Tests
Thanks for sharing your experience.
It’s understandable how confusing it can be when results differ, especially when you're trying to make sense of it all.
Different labs can sometimes use varying methods or reference ranges, which might explain the variation.
We do actually use the same laboratories as the NHS, please feel free to share with us more information on this via my email rebecca@bluehorizonmedicals.co.uk so I can clarify for you with our own medical director.
We do appreciate you taking the time to email us, as all feedback is very important.
Becky :)
Good experience at a very good price
Good experience at a very good price. Very efficient with a return of results faster than I expected and with a great description of the potential issues.
17 gennaio 2025
Risposta di Private Blood Tests
Thank you so much for your kind words Graeme.
We are really pleased to hear you had a positive experience and that the results were both prompt and helpful.
We always aim to make things as smooth and informative as possible, so it’s wonderful to know we hit the mark for you.
Becky :)
So easy and professional worth every…
So easy and professional worth every penny for peace of mind
16 gennaio 2025
Risposta di Private Blood Tests
Thank you for your kind words Christopher.
We are so pleased to hear that you found the process straightforward and reassuring, it truly means a lot to us.
We understand how important peace of mind is, and we’re glad we could deliver that for you.
Your trust in our service is something we don’t take lightly, and we’re here whenever you need us.
Becky ; )
Super easy and fast turnaround
I felt a bit dismissed by my NHS GP and wanted to get my bloods done for my own peace of mind. I found Private Blood Tests online and they also had a 10% off discount code, so I thought £60 to put my mind at rest was reasonable.
I was quite wary of paying an unknown company online, but finding out that they have a partnership with Spire hospitals, I trusted them to be legitimate.
Shortly after paying for my test, I was sent my Pathology Passport to take to my appointment and step by step instructions on how to book my appointment with Spire.
I called Spire the following day, the process was really easy to register with them and get my appointment booked in for the following Monday.
I notified Private Blood Tests via a simple form of the date and time of my appointment.
I arrived at Spire Cardiff and everything went smoothly. The really sweet and kind nurse Nicki took my bloods and made sure I was OK. She was also very complimentary about Blue Horizon Medical (who are behind Private Blood Tests).
I got my blood results in less than 48 hours. I was really impressed with the service I recieved all round and will definitely use this service again in the future.
13 gennaio 2025
Risposta di Private Blood Tests
Thank you so much for sharing your experience!
We are really glad to hear that everything went smoothly and that you felt supported throughout the process.
It’s completely understandable to want peace of mind when it comes to your health, and I’m so pleased we could help provide that reassurance.
Nicki at Spire Cardiff sounds absolutely lovely, and it’s wonderful to hear she took such good care of you.
We’re also thrilled you found the process simple and that your results arrived promptly, exactly how it should be!
We are looking forward to being here for you again in the future.
Becky :)
Superb ,got the results in under a week…
Superb ,got the results in under a week with some very helpful results. Great to be able to give someone a really good review, normally I dont lol. Also an easy to read interpretation with some good suggestions.
14 gennaio 2025
Risposta di Private Blood Tests
Thank you so much for your lovely feedback!
We are really glad to hear you found the results helpful and the interpretation clear.
It’s great to know we’ve made a positive impression, especially if reviews aren’t usually your thing!
Becky :)
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