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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Swift delivery but excessive packaging. Love your colourful logo but not needed on every item. Previous companies we've used, have not individually boxed every item, as you have with your label rol... Leggi di più

Valutata 3 stelle su 5

The reason for this rating is not to do with the Printer model GP-1324D that is perfectly ok. However, many of us have slim laptops with no CD/DVD drives, the printers user manual was on a CD that ca... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The website appeared to be offering a discount when entering a code which it said would be applied automatically at the checkout. This was not in evidence and when I tried to enter the code required... Leggi di più

Valutata 4 stelle su 5

Although My parcel stuck in between couriers/freight companies with unknown 4PX and Yodel with two tracking numbers-no one knew where was my toner cartridges, I got replacement and 15% off for next pu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

151 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(151)

5 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Never received order. Company refuse to reply to emails.

ORDER #PS7025
Just like all the reviews below my experience is shockingly similar. Ordered on 16th September and still not received my order. I have made contact x3 times and not received a reply to any of my emails. I'm absolutely amazed that these cowboys are in business. This joint is a scam and I'll be going through the process of a chargeback as it's been over a month and nothing.
Stay clear.

16 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Completely disaster!!!!

Completely disaster!!!!! I have ordered last week and I still did not receive the products. They promised a delivery in 2 business day. Courier did not come, I did not receive a phone call either.

At the end, you try to contact with customer services and there isn't any contact number. You send email and wait.

I received the response. After waiting for 7 days below is the answer:

Hi XXXX,
Link to your tracking:
Tracking: ZDBNXK007XXX
Courier: XDP
Please contact with XDP and pick package from pick up shop
Thank you
Best regards

I logged in the courier website. There is a tracking and it shows that my items were picked up by the courier and not been tried to delivered. It just stays there.

So why on earth, why you mention on your website delivery in 2 business days. You are simply not telling the customers the truth.

If it was a click and collect order, I would have understand this but it was not.

I wish I have checked the Trustpilot before I placed the order.

At the end, keep it far far away from this company since you might end up the same way as I am.

14 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

Bad customer services

Still waiting for goods to arrive, order was placed and paid for on 21 September 2022. Sent two emails requesting update, no response at all. Feel it is very bad service. We are a primary school and will in future have to find another supplier.

5 ottobre 2022
Valutata 1 stelle su 5

The order was not complete

The order was not complete. I am still waiting for missing items and VAT invoice

5 agosto 2022
Logo di Printingsaver

Risposta di Printingsaver

Hi,
I'm really sorry for all problems.
We will send you a new package.on Monday
We sent you the invoice on 29/07
Your satisfaction is most important for us.
We appreciate your understanding
Have a good day.

Valutata 1 stelle su 5

Do not use this company we have ordered…

Do not use this company we have ordered 50 rolls from them and it has been over 2 weeks we have tried to contact them and had nothing back we have spent over £200 we will be talking this to the Financial Ombudsman

2 agosto 2022
Non scritta su invito
Logo di Printingsaver

Risposta di Printingsaver

Hi,
We are sorry for all problems caused you
Please give us your order ID and try to contact us via email.
We will try to find your parcel and solve this problem as fast as possible
I'm waiting for news from you

Valutata 1 stelle su 5

DO NOT TRUST

This was my third order with printing saver. First order was ok Second order they missed out 1 item and Third order they missed out 2 items. They don't include delivery notes or VAT invoices (which I need for my business) despite request and now 4 days later I am waiting for a reply from my email. Cant find a phone number for them anywhere.

28 luglio 2022
Non scritta su invito
Logo di Printingsaver

Risposta di Printingsaver

Hi
I'm sorry for this.
Pleas contact with our customer service to solve all problems caused you.
Thank you
Best regards

Valutata 1 stelle su 5

Absolutely rubbish service and…

Absolutely rubbish service and communication. Never got the products or tracking info. Emailed several times for it. Then after 1 week they just cancelled order. Load of rubbish

25 luglio 2022
Logo di Printingsaver

Risposta di Printingsaver

Hi, I'm really sorry for this problem.
It shouldn't happen again.
Thank you for understanding

Valutata 5 stelle su 5

Samsung ML1915 Printer cartridge.

Samsung ML1915 Printer cartridge.
Good Price. Good quality prints. Easy to install. Quick delivery. Very pleased.

16 luglio 2022
Logo di Printingsaver

Risposta di Printingsaver

Thank you for your opinion ;)
Regards

Valutata 1 stelle su 5

Placed my order on the Saturday…

Placed my order on the Saturday 09/07/2022, stated order delivery in 2 business days, no order recieved and ignored all e-mails i sent regarding the order. Opened claim with Paypal and then finally got a message 7 days later stating issues with delivery logistics i expect because of opening the claim.......what a load of rubbish as if there was issues with the logistics why not e-mail me back explaining this instead of ignoring the e-mails, i believe they did not have my order in stock and just tried to come up with a excuse that was acceptable. Will never be using again.

16 luglio 2022
Non scritta su invito
Logo di Printingsaver

Risposta di Printingsaver

We are very sorry for any inconvenience caused. We are constantly trying to improve the quality of our services, every opinion is very valuable for us. Once again we are very sorry about that.

Valutata 1 stelle su 5
Logo di Printingsaver

Risposta di Printingsaver

Hi,
I'm really sorry for all problems.
I see that your tracking say that the parcel has been delivered 15/07.
Please contact with us via email to give you more details
Thank you for understanding

Valutata 1 stelle su 5

did not receive goods as per previous…

did not receive goods as per previous orders. did get a refund but i had to prove goods had not been received by sending a screen shot of tracking information

20 giugno 2022
Logo di Printingsaver

Risposta di Printingsaver

Hi, I'm really sorry for this problem. It shouldn't happen again. Thank you for understanding

Valutata 1 stelle su 5

Ordered 2 Brother TZ 141 Label tapes on…

Ordered 2 Brother TZ 141 Label tapes on 26 May 2022 and still waiting
your Email address not working How can any one contact you if they have a Problem
i want a refund they take your Money and probably don,t have the Stock
Scam Company

11 giugno 2022
Logo di Printingsaver

Risposta di Printingsaver

Hi,
I'm really sorry for all problems.
I just fully refunded you
Thank you for understanding

Valutata 1 stelle su 5

cancelled every order I made after…

cancelled every order I made after taking the moeny

12 aprile 2022
Logo di Printingsaver

Risposta di Printingsaver

HI
We are very sorry for this situation.
We do our best to prevent this problem from happening again
Thank you for understanding

Valutata 2 stelle su 5

1st order

1st order, was the wrong product, currently being returned.
2nd order, says delivered, no-one can find it ...

I'm currently waiting for a reply for the 2nd order, we need to know who signed for it to have any hope of finding it ...

29 marzo 2022
Logo di Printingsaver

Risposta di Printingsaver

Hi,
I'm really sorry for all problem which we have caused you.
I see your money has been returned to you, should be on your account
Thank you for understanding
Best regards

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