Firstly your communication is next level good. I made a mistake so I messaged you straight away to which you replied really quickly and fixed my mistake. Also I asked for next day delivery which you c... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
It was an easy website to navigate for someone like me who's not really used purchasing things from the Internet. I received my item by royal mail within a few days of ordering Very simple and I... Leggi di più
L'azienda ha risposto
Not only was the whole process super quick……received the bracelet the next day! I was even refunded for a promotion that hadn’t been added on the site when ordering….I wasn’t aware it was included so... Leggi di più
L'azienda ha risposto
Beautiful personalised silver plated brush and comb set. The engraving is excellent. The only thing that could be improved is presentation, would’ve been lovely if it had come in a presentation box... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Primrose Hill Jewellery is a new brand based in the UK that aims to cover a multitude of jewellery styles and categories. With feminine, masculine, children's and personalised options, we hope to cover all of your jewellery needs! We also have a wide variety of high quality products ranging in pricing and materials to cater to your preferences.
Informazioni di contatto
4,8
Eccellente
58 recensioni
Chiedi ai clienti di scrivere una recensione
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
Excellent service - excellent customer service and quality product!!
12 giugno 2024
Risposta di Primrose Hill Jewellery
Hi Heidi,
Thank you so much for taking the time to leave us such a lovely review, we are very grateful!
I am so glad to hear you had a positive experience shopping with us and were happy with the product and service provided :)
We hope to assist you again soon!
Many thanks,
Amber
PRH Team
Excellent service
Excellent service - free postage and still arrived the day after placing the order - beautiful earings too!
12 marzo 2024
Risposta di Primrose Hill Jewellery
Hi there,
Thank you very much for taking the time to leave us such lovely feedback, we really appreciate it!
I am so pleased you had a positive experience shopping with us and that you are happy with the service provided :)
We hope to assist you again soon!
Many thanks,
Amber
PRH Team
Constellation Pendant
My pendant arrived quickly and well packaged. I love the pendant, interesting to have my star sign on show.
24 gennaio 2024
Risposta di Primrose Hill Jewellery
Hi MJP,
Thank you very much for taking the time to leave us a positive review, we really appreciate it!
I am so glad to hear you had a good experience shopping with us and that you love your PRH purchase :)
We hope to assist you again soon!
Many thanks,
Laura
PRH Team
Great service quick delivery
22 novembre 2023
Risposta di Primrose Hill Jewellery
Hi Scott,
Thanks so much for taking the time to leave us a lovely review!
We are so glad that you had a positive experience shopping with us.
We hope to assist you again in the future :)
Many thanks,
Amber
PRH Team
Lovely bracelet of good quality
Lovely bracelet of good quality. Quick deluvery time.
30 settembre 2023
Risposta di Primrose Hill Jewellery
Hi Sue,
Thank you so much for leaving us such positive feedback.
We are really glad to hear that you're pleased with your purchase and we hope to assist you again in the future!
Best wishes,
Laura
PRH Team
Excellent service and product supplied
Excellent service and product supplied efficiently and In outstanding condition.
20 agosto 2023
Risposta di Primrose Hill Jewellery
Hi Mr Cohen,
Thank you so much for your order and for taking the time to leave us a review.
We really appreciate your positive feedback and are so pleased to hear that you are happy with your purchase!
We hope to assist you again soon :)
Kind regards,
Laura
PRH Team
Risposta di Primrose Hill Jewellery
Hi Mara,
Thank you so much for taking the time to leave us a lovely review.
We really appreciate your feedback and are so pleased to hear that you are happy with your purchase!
We hope to assist you again soon :)
Kind regards,
Laura
PRH Team
Lovely pendant engraved nicely
Lovely pendant engraved nicely ! Thank you for getting it to me so promptly too.
2 marzo 2023
Risposta di Primrose Hill Jewellery
Hi Louise,
Thank you so much for taking the time to leave us a lovely review!
We really appreciate it and are so glad to hear you are happy with your purchase.
We look forward to assisting you again in the future :)
Kind Regards,
Laura
PRH Team
Beautiful item of jewellery
Very straight forward to order and kept up to date on order. When I recd it it didn't disappoint .
28 dicembre 2022
Risposta di Primrose Hill Jewellery
Hi Christina,
Thank you for taking the time to leave us a lovely review about your experience shopping on our site!
We really appreciate it and hope to assist you again in the future :)
Kind Regards,
Laura
PRH Team
Great communication delivery spot on…
Great communication delivery spot on and the price you just can’t beat it highly recommend
12 dicembre 2022
Risposta di Primrose Hill Jewellery
Hi Hazel,
Thank you so much for taking the time to leave us such a postive review about your experience with us!
We really appreciate it and hope to assist you again in the future :)
Kind Regards,
Laura
PRH Team
Risposta di Primrose Hill Jewellery
Hi Jessica,
Thank you very much for taking the time to leave us such a lovely review!
We are really pleased to hear that you had such a positive experience shopping with us and we hope to assist you again in the future :)
Best wishes,
Laura
PRH Team
Amazing!!
Not only was the whole process super quick……received the bracelet the next day! I was even refunded for a promotion that hadn’t been added on the site when ordering….I wasn’t aware it was included so I wouldn’t of been aware if they hadn’t of contacted me! Would highly recommend & will definitely be ordering again.
21 novembre 2022
Risposta di Primrose Hill Jewellery
Hi Penny,
Thank you so much for taking the time to leave us a lovely review about our service, we really appreciate it and hope to assist you again soon!
Kind Regards,
Amber
PRH Team
Thank you very much
1 settembre 2022
Non scritta su invito
Risposta di Primrose Hill Jewellery
Hi Dotty,
Thank you very much for taking the time to leave us a 5 star review.
We appreciate your feedback and hope to be of assistance again soon.
Kind regards,
Laura
PRH Team
Great service fast delivery
Great service fast delivery
Won on Instagram embroideryqueen1
Friendly staff
Loved the product
3 novembre 2022
Risposta di Primrose Hill Jewellery
Hi Kimberley,
Thanks for taking the time to leave us a lovely review.
Congratulations again on your giveaway win, we are so pleased that you love your PRH jewellery and we hope to assist you again in the future.
Kind regards,
Laura
PRH Team
Quote necklace in silver.
The real review here is how my necklace mistake was rectified. Its always a bit of a gamble when you can't speak to someone but I went ahead and did my best. My quote got mixed up and within 24hrs of a query email I had another perfect necklace that I am very happy with. The quality is excellent and I feel its something I wouldn't have found elsewhere. Well done PHJ🤩
12 aprile 2022
Risposta di Primrose Hill Jewellery
Hi Julie,
Thanks so much for taking the time to leave us such lovely feedback!
We are so happy to hear that you were pleased with the level of customer service provided and the quality of our jewellery.
We hope to assist you again in the future :)
Best wishes,
Laura
PRH Team
Very disappointed on how thin the gold…
Very disappointed on how thin the gold chain is and how small the garnett is. The gift card was handwritten in poor handwriting. I could have done better myself. It was for my sisters birthday and too late to send it back. Had to go to a jewelery store and pay twice the price for four times the quality.
11 gennaio 2022
Risposta di Primrose Hill Jewellery
Hi Antonia,
Many thanks for taking the time to leave us a review.
We are disappointed to hear that you were unhappy with the quality of the item purchased and our gift card service.
We endeavour to provide as much detail as possible on our product pages (model images, exact dimensions etc) in order to give our customers a true perspective of the size and quality of our items.
We have a 30 days free returns policy which you are definitely still within so I will contact you by email with instructions on how to complete a return to receive a refund.
We hope you will consider revising your rating of us once we have resolved this for you in a timely manner.
Kindest regards,
Laura
PRH Team
Lovely baby bracelet
Lovely baby bracelet, however the engraving is so small you need a magnifying glass to read the inscription. Also, the card I paid 50p extra for had my name spelled incorrectly, so I won’t be using it.
9 gennaio 2022
Risposta di Primrose Hill Jewellery
Thank you for taking the time to leave us a review Juli, we are pleased that you liked the bracelet. Unfortunately due to the size of our baby bangles, engravings can appear to be small. If you could provide us some imagery of the engraving we would be happy to look at this for you. We are very sorry that your name was spelt incorrectly, we would be happy to refund this for you.
Please feel free to contact us to discuss any of the above.
Kindest regards,
Amber
PRH Team
Beautiful personalised silver plated brush set
Beautiful personalised silver plated brush and comb set. The engraving is excellent.
The only thing that could be improved is presentation, would’ve been lovely if it had come in a presentation box or had the option of it
23 dicembre 2021
Risposta di Primrose Hill Jewellery
Thank you so much for leaving us a lovely review about our product and engraving service.
We really appreciate your feedback about presentation, we are currently looking into how we can improve this.
We look forward to hopefully assisting you with future purchases.
Kind Regards,
Amber
PRH Team
very efficient
18 dicembre 2021
Risposta di Primrose Hill Jewellery
Thank you very much for your positive review Gary, we really appreciate it. We hope to assist you efficiently again soon!
Kind regards,
Amber
PRH Team
Great little item for my little girl
Great little item for my little girl, presentation pouch is a nice touch. She's gonna love them!
15 dicembre 2021
Risposta di Primrose Hill Jewellery
Thank you so much Clare for leaving us a lovely review, we are so pleased to hear that your little girl will love them! We look forward to hopefully assisting you with future purchases.
Kind Regards,
Amber
PRH Team
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