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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Primus UK provided me a flawless level of service over the last three and a half years while on an agency contract with AtkinRealis. During this time I never encountered delays or issues with my sala... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would give ten stars out of five if I could - as a support organisation they have been without doubt exemplary. Having worked as an Associate for a consulting company after many years with a singl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What can I say about Primis? Well I had been with them for over 8 years and within that time I have had very few occasions on which to contact them (this is a good thing as I was always paid on time)... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I worked through Primis as an umbrella company for several years and cannot fault their support. Always professional, personable, reachable and helpful, and you don’t just feel like another client. De... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di buste paga
  2. Commercialista
  3. Società di servizi contabili

Scritti dall'azienda

At Primis, our focus is on providing compliant solutions you can trust. Designed for success, engineered to achieve.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

54 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Reliable service

Primus UK provided me a flawless level of service over the last three and a half years while on an agency contract with AtkinRealis. During this time I never encountered delays or issues with my salary. The staff were always helpful and assisted whenever I had a question or concern.

31 marzo 2026
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Risposta di Primis Contractor Services

Thanks you for taking the time to leave a great review Greer. We are proud that you have had a flawless service of the last three and a half years. We will pass the feedback onto the team who will be grateful to hear it.

- The Primis Team

Valutata 5 stelle su 5

I would give ten stars out of five if I…

I would give ten stars out of five if I could - as a support organisation they have been without doubt exemplary. Having worked as an Associate for a consulting company after many years with a single employer, I am genuinely sorry to see them go. I wish them the very best and am sure that whoever they support in the future will get the same level of wraparound care I got.

23 marzo 2026
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Risposta di Primis Contractor Services

Thank you for the excellent review Paddy, it it greatly appreciated. We are glad that you have loved the service over the years and will be sad to see you leave. Hopefully we will see you back in the coming years if circumstances change. We will ensure the feedback is passed onto the team who will love to hear it.

- The Primis Team

Valutata 5 stelle su 5

Friendly and Professional

What can I say about Primis? Well I had been with them for over 8 years and within that time I have had very few occasions on which to contact them (this is a good thing as I was always paid on time). On the times I did have to get in touch they were extremely helpful and usually resolved the issues straightaway. Sadly, due to a change in a Preferred Suppliers List I have had to leave Primis and go with another Umbrella Company. I can only hope they are as good as Primis.
Thank you Deb Swain and the rest of the team there for your help and understanding with transitioning to the other Umbrella.

27 marzo 2026
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Risposta di Primis Contractor Services

Thank you for taking the time to leave feedback and for the excellent review Colin. We are glad that you have loved the service over the last eight years and will be sad to see you leave. Hopefully we will see you back in the coming years if your circumstances change. We will ensure the feedback is passed onto Debs and the team.

- The Primis Team

Valutata 5 stelle su 5

Great experience

I worked through Primis as an umbrella company for several years and cannot fault their support. Always professional, personable, reachable and helpful, and you don’t just feel like another client. Debs is a star and I’m very grateful for the support. Would definitely recommend.

12 marzo 2026
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Risposta di Primis Contractor Services

Thank you for taking the time to leave feedback and for the excellent review Justin. We are glad that you have loved the service over the last several years. We will ensure the feedback is passed onto Debs and the team.

- The Primis Team

Valutata 5 stelle su 5

Primis contractor support

My interaction with Primis was excellent. Any email was responded immediately. I had a dedicated manager who was always available for any support required.

12 marzo 2026
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Risposta di Primis Contractor Services

Thank you for taking the time to leave feedback and for the excellent review. We are glad that you have loved the service and we will ensure the feedback is passed onto the team.

- The Primis Team

Valutata 5 stelle su 5

I was migrated onto Primis after a…

I was migrated onto Primis after a previous provider started having issues. From start to finish, front to back, interacting with Primis has been smooth, clear and efficient. Onboarding was easy, with support and guidance throughout, with solid aftercare and check-ins through the engagement. Portal systems are better than most, and their processes simply work as expected, letting me concentrate on the job at hand, rather than chasing admin and support tasks that should be smooth. Thank you Primis for a smooth and efficient engagement - highly recommended

23 gennaio 2026
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Risposta di Primis Contractor Services

Thanks for taking the time to leave us a great review Scott. We are thrilled to hear you have have had a smooth transition and valued the service provided throughout. We will ensure the feedback is passed on to the team who will love to hear it.

- The Primis Team

Valutata 5 stelle su 5

Primis took care of my payroll for 2.5…

Primis took care of my payroll for 2.5 years with zero issues. I worked, they paid. I would happily use them again. The online portal made it easy to check pay and find documents like P60.

30 settembre 2025
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Risposta di Primis Contractor Services

Thank you for taking the time to leave feedback and for the excellent review Kevin. We are glad that you have loved the service over the last couple of years without any issues. We will ensure the feedback is passed onto the team.

- The Primis Team

Valutata 5 stelle su 5

Never late. Stress free

Onboarding was made super easy. Before signing up I was given a sheet showing what my expected pay would be with all taxes and fees shown. Never once had a late payment and Deb was extremely useful walking me through the online account page explaining everything

25 novembre 2025
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Risposta di Primis Contractor Services

Thanks for taking the time to leave us a fantastic review Seb. We are glad to hear you have have enjoyed the service and that Debs has provided. We will pass the feedback onto Deb and the team who will be delighted to hear it.

- The Primis Team

Valutata 5 stelle su 5

Best pay roll firm I've been with in my…

Best pay roll firm I've been with in my 25 years of contracting. Emma and team always respond, quicly and accurately,to the few queries, I have had. Deb S deserves special mention for outstanding customer service. Go team.

21 novembre 2025
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Risposta di Primis Contractor Services

Thank you for taking the time to leave feedback and for the excellent review Ian. We are glad that you have loved the service and proud that we are the top of the list over the 25 years. We will ensure the feedback is passed onto Debs and the team.

- The Primis Team

Valutata 5 stelle su 5

Amazing support from Deb Swain my account manager

Deb Swain was my account manager and she was amazing. I was advised, supported and helped at all stages of my employment via the umbrella company. She was always present on the telephone or email and happy to go into great detail whenever I needed an explanation or advice on salary sacrifice or end of contract notice periods etc. She even helped me navigate the online portal. I recommend her and the team full heartedly.

22 ottobre 2025
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Risposta di Primis Contractor Services

Thanks for taking the time to leave us a great review Jacqueline. We are glad to hear you have enjoyed and valued the service provided by our fantastic Debs. We will ensure the feedback is passed on as she will be delighted to see it.

- The Primis Team

Valutata 5 stelle su 5

Salary sacrifice and pension payments

It's never straight forward when you work through an Umbrella company and wish to salary sacrifice in order to reduce income tax and bolster your pension.
My go-to was Deb who was always there to help with the array of problems I threw at her. She was on the phone too. A refreshingly personal touch and professionalism. Many thanks

18 giugno 2025
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Risposta di Primis Contractor Services

Thank you for taking the time to leave us some great feedback Hugh and letting us know you have had a great experience, especially with Deb.

- The Primis Team

Valutata 5 stelle su 5

Good communication

Good communication, prompt payment. Systems worked smoothly

28 febbraio 2025
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Risposta di Primis Contractor Services

Thanks you for taking the time to leave a great review Richard. We will pass the feedback onto the team who will be grateful to hear it.

- The Primis Team

Valutata 5 stelle su 5

Highly recommended

Highly recommended. I have been using Primis as an umbrella company for the past couple of years and the service has been hassle free, professional and competitive on fees. Shout out to Deb Swain for handling all of my queries in her friendly and efficient way!

7 marzo 2025
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Risposta di Primis Contractor Services

Thank you for taking the time to leave feedback and for the excellent review Craig. We are glad that you have loved the service over the last couple of years and hopefully many more to come. We will ensure the feedback is passed onto Debs and the team.

- The Primis Team

Valutata 5 stelle su 5

Primis Review

Excellent Umbrella company which I can highly recommend. Payroll works like clockwork and all queries dealt with professionally and quickly. Special thanks to Deb & Emma, who have been brilliant!

13 febbraio 2025
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Risposta di Primis Contractor Services

Thank you for taking the time to leave feedback and for the excellent review Richard. We are proud that you have valued the excellent service we provide. We will ensure the feedback is passed onto Emma, Debs and the team.

- The Primis Team

Valutata 5 stelle su 5

Excellent umbrella company

Excellent umbrella company! All my queries, timesheet, salary processing, support requests handled well and on time. Everyone in the team, especially Deb Swain has been so kind and supportive.

22 gennaio 2025
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Risposta di Primis Contractor Services

Thanks for taking the time to leave a review and for the great feedback. We're glad to hear that you have enjoyed the service with the team and especially Deb. We will make sure the feedback gets passed on.

- The Primis Team

Valutata 5 stelle su 5

Excellent company

Excellent company. Used them as an umbrella company and they were great. Easy to contact and always paid on time. I would definitely use again.

20 gennaio 2025
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Risposta di Primis Contractor Services

Thank you for taking the time to leave feedback and for the great review Rob. We are glad to hear that you have experienced the great service the team provide and hopefully work with you again in the future.

- The Primis Team

Valutata 5 stelle su 5

Excellent company

Excellent company. Always easy to get in contact with. Almost immediate response to any query or question. Completely professional yet also friendly and helpful. Only one minor tiny glitch within the 9 months of dealing with Primus. Excellent!

16 dicembre 2024
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Risposta di Primis Contractor Services

Thanks for the fantastic review Ian. Great to hear you have enjoyed the service with the team over the last 9 months. We will be sure to pass this onto the team who will be delighted to hear.

- The Primis Team

Valutata 5 stelle su 5

Truly outstanding Team

I have never in my entire life worked with a payment team who are so responsive, helpful, proactive and just thoroughly wonderful people to engage with in any company I have worked with in over 30 years. They are simply the best unit and team I have ever

8 novembre 2024
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Risposta di Primis Contractor Services

Thanks for the amazing review James. We are very proud of the service we run and seeing this gives us great validation that we providing a great service. We will ensure this is passed to the team who will be thrilled to receive it.

- The Primis Team

Valutata 5 stelle su 5

Recommended

I can fully recommend Primis for providing excellent Umbrella services. Always on time, well organised and very helpfull at all times..

1 novembre 2024
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Risposta di Primis Contractor Services

Thanks you for taking the time to leave a great review and for the recommendation on our service.

- The Primis Team

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