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Valutata 1 stelle su 5

They say one thing then go back on their own words. Just waiting for an accident to happen since Primis isn't sorting the ongoing issue.

L'azienda ha risposto

Valutata 5 stelle su 5

The maintenance team at Primis have been absolutely first class from start to finish. They provide such a friendly, professional, quick and reliable service, and most importantly, they always do e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Primis efficiently manages all maintenance, hygiene, and security reports, always providing clear timelines if a fix takes time. Their service has steadily improved since taking over. Special thanks t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After three days and over 8 hours of calls trying to resolve a situation, they stepped in and gave me that answers right away and couldn’t do enough to help. They even sent me a lot of extra informati... Leggi di più

Dettagli dell'azienda

  1. Azienda per la gestione delle proprietà immobiliari

Scritti dall'azienda

We partner with select Resident Management Companies (RMC) and Right to Manage (RTM) clients providing a robust core of essential services that supplement our individually tailored resident engagement and customer service offering.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

43 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(43)

25 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Bex is incredible!

Bex is incredible - any issue I’ve contacted her with (re drainage plumbing and pumps) she’s been extremely knowledgeable about, knew the right people to get the issue sorted within 1 day (when we ourselves were told to wait for 1 month) and liaised between us (homeowners) and the professionals to keep everyone abreast of everything. Very rare can-do / problem solving / genuinely curious about diagnosing and resolving issues mentality.

24 febbraio 2026
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM and in particular Bex has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Honest, reliable and friendly

We were recommend Primis from a mutual client. We contacted them for advice on a property we were looking to buy that had grounds maintenance service charges in place, as we hadn’t come across this before. Primis broke down the legal jargon and made it understandable! We would now look to Primis to take over the service charges when that becomes an option.

20 gennaio 2026
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Great customer service, a warm heart felt welcome and understanding

I recently purchased an apartment in a building Primis currently manage. I called the office and my call was dealt with quickly and effectively.
The budget was explained to me, how often the services on site took place and I left the call feeling like they do care about their customers . Thank you everyone at Primis.

17 febbraio 2026
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

A very committed and safe pair of hands

A very committed and safe pair of hands

27 gennaio 2026
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Fabulous team!

We have worked with Nick, Faye and the team at Primis Property Management in a professional capacity for the last 18 months and they are a pleasure to deal with.

The team are professional, responsive, friendly and fully committed to the service they provide and are clearly making huge improvements to the properties they manage and are making a positive difference to their clients.

We look forward to continuing to work with such a great team and supporting them along the way.

3 novembre 2025
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Primis

Nick and the team at Primis were dropped in at the deep end taking over the management of St Peters House in Doncaster as it had been mismanaged by a previous company who didn't have a clue how to run a company let alone a building. Nick has listened to us as Leaseholders and worked with the current Freeholder to rectify many issues with the building and finally we seem to be seeing light at the end of a very long tunnel, can't praise enough Nick and all the team at Primis, very professional and understanding.

22 ottobre 2025
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Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

The standard of management has gone up…

The standard of management has gone up remarkably since Primis took over. Repairs are dealt with efficiently and security has improved immensely.
Thank you

22 ottobre 2025
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Excellent Property Management

Nick and the team at Primis have been superb in supporting the transition from the previously property management company without any dramas and very professional.
Primis have ensured the transition was as smooth as possible and have played a key role in driving and expediting the essential property improvements forward as well as excellent communication with all concerned.
The performance of Primis to date has been excellent and as a director of the property they are managing I highly recommend them.

13 ottobre 2025
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Nick and Jake did a fantastic job

Nick and Jake did a fantastic job, carried on working through a thunderstorm and persistent rain and still kept smiling, we can't thank them enough, they were excellent, would recommend them for anyone who needs work done.

4 settembre 2025
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Very impressive customer service

How refreshing to be able to give a truly well deserved 5 star review.
In this day and age it seems sadly too common for companies to treat people as though they don’t matter.
My dealings with Primis and in particular Nick King, have been the exact opposite of that. He has gone out of his way to be helpful in finding a way forward for our small development to be managed properly. He has liaised with the developer and kept myself and the residents updated as to the progress of the estate management transfer.
If only all companies were like this.
So very impressed and very grateful. Thank you.
Highly recommended

15 agosto 2025
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Efficient & Helpful

Primis have recently taken over the management of 4 sites we provide grounds maintenance services for and I have found their team to be very helpful and eager to act upon resident concerns quickly.
Abi Sanderson is the property manager I have been communicating with, she is a great asset to their business always fast on response and very easy to work with.

23 luglio 2025
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Faye at Primis

Faye at Primis is always very helpful, informative and very easy and reliable to work with. She is very responsive with any questions or concerns and nothing is ever too much to ask. I would recommend Faye to anyone that is looking to work with a professional individual.

17 giugno 2025
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

I have worked alongside Primis as a…professional

I have worked alongside Primis as a professional for the past few months. In this time i have witnessed their complete commitment to property and they have completely turned around a complex that was more than worse for wear. Tis as been commented on by both tenants and professionals alike. They have responded quickly to any issues that have arisen and have such a compassionate yet professional approach. I spent the most of my time dealing with Bex and Vicki and found this an absolute pleasure. They are both extremely approachable yet knowledgeable and this made my dealings with them a really enjoyable experience, I would not hesitate recommending their property management services to anyone

17 giugno 2025
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

A very refreshing change of style

A very refreshing change of style - As a Conveyancer working for a High Street firm of solicitors I have had numerous dealing with Management Companies but have to say that I have been very impressed by all my interactions with Primis. Not only have they been easy to contact, prompt with responses and demonstrated a genuine client focused approach their Directors, Nick and Faye King, have resolved a long standing issue for one of my clients demonstrating a "can do" attitude. Happy client, happy conveyancer!

17 giugno 2025
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Joseph Locke House, well on the way back.

A really necessary couple of comments regarding Primis PM. They have recently assumed the management of Joseph Locke House, Barnsley. A large converted Government apartment block of 95 units. Previously abandoned by it's former owner, now freshly sold. So new partnership formed with Primis. From office manager Vicki, who is extremly contactable and efficient, to all other trades men and cleaners they are great. In a very short time have completly turned around the building and grounds. I have lived here over 5 years the atmosphere never been better. Onwards and upwards.

16 giugno 2025
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Working with Primis PM is great we work great together,

Working with Primis PM is great we work together to better there Tenants security in making their homes a better environment to live in.
This company is one of the best property management companies out there in my opinion.....

11 giugno 2025
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

A Pleasure to Work With Primis

We’ve been contracting for Primis for some time now, and it’s been an absolute pleasure. The team is organised, professional, and always approachable — everything you’d want when you’re representing a company as a contractor.

A special mention to Abi, who’s been fantastic to work with.
She communicates clearly, is always supportive, and genuinely values the work we do. It makes a big difference knowing there’s someone like her on the other end who respects and appreciates your efforts.

Working with Primis been a great experience, and we look forward to continuing our partnership with them.

13 giugno 2025
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Fantastic management company! Nick King is a credit to it!

I recently sold my apartment where Primis Property Management took over the management of the apartment block in the final stages of the sale. Due to transfer of the management company, I worried about the effect it could have in terms of delays. But I hadn’t needed to worry. Nick King was incredibly helpful every time I spoke to him. He helped provide documents I was missing and when the central hub were misunderstanding what was needed from our solicitors, he stepped in to make sure it sped the process up and was seamless. Every time I’ve spoken to him since, he’s always had the time to address any queries or worries I’ve got in a compassionate and caring manner. He’s very knowledgable which was always helpful, and if he was ever out of office, he always had someone call me to let me know when he’d ring me back so I wasn’t left wondering.

Thank you to Nick and Primis for making this process easier to manage. It was a pleasure!

4 novembre 2024
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Knowledgeable and impartial advice

Called Primis for some leaseholder advice. I was given their details and a recommendation from an associate. I spoke to a lovely chap called Nick. He couldn't have been more helpful. He managed to answer all my questions with ease and really knew his stuff. Thanks for your help Nick, looking forward to having your support and knowledge to help us manage our block.

19 giugno 2024
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Valutata 5 stelle su 5

Excellent customer service!

Excellent management company! Nick is kind, knowledgeable and efficient. His customer service is incredible and he has helped us with some complex issues regarding the purchase of our flat. We are very pleased he is managing our complex and are confident in the improvements he's put into place and the future maintenance of the village.

7 maggio 2024
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Risposta di Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

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