I had a great experience with Prezzee support, especially with Ethan who helped me resolve an issue I thought was impossible to fix. I no longer had access to my old phone number, so I couldn’t... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Asmaa Soliman gave me exceptional customer service and explained the policy so well. This has made me gain trust in Prezzee, because initially I did not know what the outcome would be. I purchased th... Leggi di più
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Jessie made my experience great today & without her help I wouldn't have been able to buy what I needed. The company is doing a great job by helping customers that need help. Thank you again Jesse!
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The Customer Support team went above and beyond to locate my missing gift card. Chrystal worked like a detective and didn't slow down until she had found my card! The team's patience with and suppo... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Prezzee is a leading global eGift card platform with operations in North America, United Kingdom, Australia and New Zealand. Prezzee is your one-stop-shop for buying, sending, storing, and redeeming eGift Cards from hundreds of top retailers instantly via email or SMS. With instant or scheduled delivery, you can buy and send retailer Gift Cards from Target, DoorDash, Macy's, Uber Eats, Adidas, Uber, DSW, Marshalls, Barnes & Noble, Ulta and many more. Prezzee also offers the Prezzee Smart eGift Card, a universal card that means your Giftee gets to choose how they spend it!
Informazioni di contatto
1411 Broadway, 10018, New York, Stati Uniti
- help@prezzee.com
- prezzee.com
4,8
Eccellente
5119 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Everything went well
Everything went well. No glitches, no hitches. All stress free.
24 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Hazel,
Thank you for your kind words about Prezzee!
We’re thrilled you're pleased with our service. Your feedback motivates our team to continue doing our best.
If you need assistance or have more to share, we're here to help.
Thanks again for your support!
I love how easy it’s to use gift cards.
I love how easy it’s to use gift cards.
22 marzo 2026
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Risposta di Prezzee US
Hi Kitha, thank you for the great feedback! We're glad to hear you’re enjoying how easy it is to use the gift cards. Making the experience simple and convenient is exactly what we aim for.
I really needed grocery’s and I…
I really needed grocery’s and I purchased a gift card but was locked out my account and Jessie helped me get back in and use my gift card to buy groceries. Thank you Jessie !!!!
21 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Stephanie,
Thank you for sharing your experience. We’re so glad to hear that Jessie was able to help you regain access to your account and use your gift card when you needed it most. We’ll be sure to pass along your kind words—your feedback truly means a lot to us.
Very helpful and fast
22 marzo 2026
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Risposta di Prezzee US
Hi Bryan, thank you for your feedback! We’re glad to hear you found the support helpful and fast. We appreciate you taking the time to share your experience.
Risposta di Prezzee US
Hi Rhony, thank you for the feedback! We’re glad to hear your experience was easy and excellent. We appreciate you taking the time to share it.
My experience with Jerry was great
My experience with Jerry was great! He was very knowledgeable of what he was was doing. The process the short and easy.
21 marzo 2026
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Risposta di Prezzee US
Hi Sandy, thank you for the great feedback! We’re glad to hear Jerry was knowledgeable and made the process quick and easy for you. We’ll be sure to share your kind words with him. If you require any further assistance, please feel free to reach out.
Amazing and well done help.
22 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Joshua,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Great customer service
I had a wonderful experience. Arsenio provided exceptional customer service—he was very helpful, attentive, and handled everything I needed in a timely and efficient manner.
20 marzo 2026
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Risposta di Prezzee US
Hi there, thank you for sharing your experience! We’re delighted to hear that Arsenio provided such attentive and efficient support. Your feedback means a lot, and we’ll be sure to pass along your kind words to him.
Marco was very helpful and polite
Marco was very helpful and polite . He helped me with my gift card and all is good. Thank you Afterpay.
21 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Paul, thank you for the kind feedback! We’re glad to hear Marco was helpful and polite while assisting with your gift card. We’ll be sure to share your appreciation with him—happy to know everything is sorted.
Maria made my experience very easy
Maria made mt experience very easy
22 marzo 2026
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Risposta di Prezzee US
Hi Renae, thank you for your feedback! We’re glad to hear Maria made your experience easy and smooth. We’ll be sure to share your kind words with her.
Called in was having problems logging…
Called in was having problems logging in. I called and talk to Zach he was patient with me and made sure I was able to login in and use my gift card. Great job Zach you went above and beyond helping me out.
21 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Rina, thank you for sharing your experience! We're glad Zach was able to assist you and make sure you could log in and use your gift card without further issues. We’ll be sure to pass along your kind words—he’ll appreciate knowing his patience and support made a difference.
Mary was wonderful I couldn't have did…
Mary was wonderful I couldn't have did it without her. She gets all the stars in my book. She took me through step by step. Shout out to Mary👍
20 marzo 2026
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Risposta di Prezzee US
Hi Thelma,
Thank you so much for the compliment about Mary!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Angel made my experience great
Angel made my experience great. She got my phone number changed on my account quickly. Thanks again Angel.
21 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Sarah,
Thank you so much for the compliment about Angel!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Zach The Great!
zach was amazing helped me in 5 minutes. super grateful super satisfied!!!
21 marzo 2026
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Risposta di Prezzee US
Hi Kristi,
Thank you so much for the compliment about Zach!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Joy, Prezzee's AI, Saves the Day!
There was a slight issue when adding my gift card to my account with the verification code . When I saw I had to have help from an AI chat I was not optimistic. Joy, the AI for this company , was amazing however! She resolved my issue efficiently and pleasantly. I wish every AI experience with this flawless . She really saved the day. If she was a human person I would suggest she should get a raise. I wasn't certain with the direction she was going with help but I went with it, and she knew what she was doing, that's for sure. Thank you, Joy!
19 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Jennifer, thank you for sharing such a thoughtful review! We’re glad to hear that Joy was able to guide you through the issue and get everything sorted efficiently. It’s great to know the experience turned out to be a positive one, especially when things didn’t start smoothly. Thanks again for your amazing 5-star rating.
Ethan helped me when I was freaking out…
Ethan helped me when I was freaking out in the store. I sent it to the wrong email and Ethan fixed it so fast I checked out 5 mins after the chat ended. Thank you again Ethan!
19 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Aziel,
Thank you so much for your wonderful feedback! We’re glad to hear that your concern was resolved quickly and that you were able to complete your purchase without further stress. We truly appreciate you taking the time to share your experience and are always here if you need any further assistance.
Stay away from this company please find…
Stay away from this company please find any other alternative to using this gift card bought a £20 gift card for U#er a popular worldwide taxi and food app.
I have exhausted all areas trying to load it on with zero success whatsoever and as everyone knows you can’t even speak to someone on their telephone support so I thought PREZZEE would have my back but oh no instead of supporting me as their regular and loyal customer they’re quite ok back and forthing with me instead of helping me out!!!!
The gift card will and is UNSPENT I DO NOT WANT IT I CAN NOT USE IT I DO NOT GET WHAT IS SO HARD TO OVERSTAND ABOUT THAT!!!!!!!!!
FORGET THESE GUYS AND SHOP ELSEWHERE!!!!
18 marzo 2026
Non scritta su invito
He was so helpful and got my gift back…
He was so helpful and patient to help me get my gift card back. Thanks again
18 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Teresa,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Ethan was quick in responding to my…
Ethan was quick in responding to my issue. He gave clear concise instructions to fix my problem! Thanks a million Ethan!
16 marzo 2026
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Risposta di Prezzee US
Hi Yolanda, thank you for the fantastic feedback. We're pleased to hear Ethan was able to respond quickly and provide clear, concise guidance to resolve your issue. We'll be sure to share your appreciation with him.
Ma Cojo was very helpful
Ma Cojo was very helpful. My questions were answered quick and with the correct information. Thank you very much.
17 marzo 2026
Non scritta su invito
Risposta di Prezzee US
Hi Sandy, thank you for the wonderful feedback. We're pleased to hear that Ma Cojo assisted you promptly and provided the information you needed. We’ll be sure to share your kind words with them.
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