Prestige Whisky Auction Recensioni 667

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Love the web site. You are correct my review should have been for an auction that ended on the 10th May with a different auction site. My apologies. Prestige on your last auction were superb helpf... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The bidding system is easy to navigate and place bids. Easy search facilities. Regular notifications sent to keep you up to date on your bids. Easy checkout procedure and very quick delivery. I've not... Leggi di più

Valutata 5 stelle su 5

Good experience as both a buyer & seller. Good collection process (and lower minimum value required for free collection than other auctions). Decent audience - most of my bottles sold for more t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Because of the knowledge it’s got of the whisky industry and also the prompt service you get from them. There also very hospitable and friendly in the way they go about their business I think they’re... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Casa d'aste
  2. Negozio di alcolici
  3. Negozio di liquori
  4. Servizi di aste online

Informazioni su Prestige Whisky Auction

Scritti dall'azienda

Prestige Whisky Auction are fast becoming THE platform to buy and sell rare & exclusive malt whiskies from around the world.

With many years of expertise in the malt whisky industry, Prestige Whisky Auction also have an extensive and global customer base of collectors, investors & Scotch lovers!

A family business which was founded on the expertise gained as successful investors in the ever-popular Scotch Whisky market, Prestige Whisky Auction benefits from their industry knowledge and contacts gained from trading prestigious whiskies from all over the world.

Hosting monthly online auctions with a vast array of rare, collectable and new release whiskies, paired with outstanding service and low fees, Prestige Whisky Auction will not disappoint!


Monthly Online Auctions | Outstanding Customer Service | 0% Seller Commission | Free Collections | Global Audience | Fast & Secure Payment | Low & Transparent Fees | Free Valuations

VISIT OUR WEBSITE CONTACT US

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

667 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great web site easy to navigate

Great web site easy to navigate. Instant notification if you have a winning bid and speedy delivery of your bottle.

30 giugno 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for your 5* review - we look forward to delivering more whisky to you in future!

Valutata 5 stelle su 5

Very good service

Items delivered very quickly and in excellent condition. Packed very securely for peace of mind.

27 giugno 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for this review - we are delighted that you are happy with your purchases and we look forward to sending more whisky to you!

Valutata 5 stelle su 5

Good experience.

Everything worked out as expected & delivery was very quick... 👍

30 giugno 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for this review - we are delighted that you are happy with your purchases and we look forward to sending more whisky to you!

Valutata 5 stelle su 5

Great family run Buisness

Great family run Buisness . Picks up and pays out quickly. Used other auction sites not as good .

30 giugno 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for this fantastic review - we appreciate this and look forward to working with you again!

Valutata 2 stelle su 5

Billing irregularities.

Everything went great and I paid a bill that was sent to me immediately after the close of the auction for 13 bottles. The invoice said “no charge for shipping”. I was delighted.
Three days later, I got a Dunning notice that I had not paid for three bottles that was not part of the original invoice. It said that I would be charged 4% if I didn’t pay immediately. Without looking too closely, I paid the invoice. I was just coming home from Italy and was a little jetlagged.
On review the next day, I noticed that there was a $200 shipping charge for these three bottles which of course is completely outrageous. Plus it raised questions in my mind about why if no charge for shipping 13 bottles on the original invoice- why was I now being charged $200 on a new invoice for just three bottles?
So the first question is why weren’t those three bottles on the original invoice?
Second question as well am I being charged $70 or close to $70 a bottle for shipping? When the original invoice it said that there would be no charge for shipping.
I’d like to have some answers to these questions. I’ve left two emails about this and I’ve not heard a response. Can someone get back to me about this?
Thank you
Kevin

30 giugno 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Hi Kevin

We have not received any correspondence from you until an email at 1am today. I have personally responded to your email this morning at 8am - we take great pride in customer service and always respond quickly, as we have done today.

As advised in my email, you have chosen to have an order of 13 bottles held in storage instead of delivery which is why no shipping charge was applied. This is also what you have done with May auction winnings without any issue.

You then won a further 3 bottles which were still live when completing initial order and because these remained unpaid, our system will always email buyers to advise of this and the late payment charge. At checkout, you chose to have these 3 bottles shipped which is why a delivery cost is displayed and charged.

All our delivery charges are shown on our website and can viewed at any time: https://www.prestigewhiskyauction.com/shipping-and-insurance

It is disappointing that you have chosen to leave a public negative review without getting in touch with us so we can explain the situation but hopefully the information in my email will help and I look forward to hearing from you.

Kind regards
Nicola Loan
Director

Valutata 5 stelle su 5

As a seller

As a seller, I cannot fault the Prestige service. From valuation to sale and communications to money in the bank, the process was flawless. Well done Prestige

30 giugno 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you very much for this great review! We are delighted that you chose PWA to sell your whiskies and are happy with the service and results!

Valutata 5 stelle su 5

The service from the start to the end…

The service from the start to the end was brilliant. Communication for the pick up of the bottle was good. Keeping upto date when the auction was on good and payment at the end really quick. A no hassle service

30 giugno 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for this great 5* review! We are pleased that the selling process was straightforward - this is something we want all customers to experience, along with our great service! Thank you for choosing to sell with PWA!

Valutata 5 stelle su 5

Good communication

Good communication, easy to use and good price received for whisky

2 giugno 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for taking the time to leave us a great review! Delighted that you are happy with the service and results, lovely working with you!

Valutata 5 stelle su 5

Exciting way to buy whisky 🥃

A good way of buying whisky & nice people to deal with. I’m sure i’ll be bidding at their next auction.

2 giugno 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for taking the time to leave us a great review! Delighted that you are happy with the process and it was lovely to have met you both!

Valutata 5 stelle su 5

speedy delivery

speedy delivery, well packaged items, seamless bidding! 100% will use again!

2 giugno 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for taking the time to leave us a great review! Delighted that you are happy with the service and we look forward to working with you again soon!

Valutata 5 stelle su 5

Nicola was very helpful

Nicola was very helpful and sorted everything out for me, as this was my first time selling Whisky at Auction.
Would highly recommend.

26 maggio 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for this super review Craig! It was a pleasure to help you sell your whiskies at auction - delighted you are happy with the experience and service!

Valutata 5 stelle su 5

Prestige No1, from…

Once again a great service from Prestige.
From start to finish they EXCEL

2 giugno 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Wow thank you for these kind words! Delighted to hear that you are happy with our service as it is at the forefront of everything we do, thank you!

Valutata 5 stelle su 5

1st class service from start to finish

1st class service from start to finish, professional and the personal touch,a great team to deal with, can't recommend them highly enough

2 giugno 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for taking the time to leave us a great review! Delighted that you are happy with the service and we look forward to working with you again soon!

Valutata 5 stelle su 5

Recommended for anyone wishing to sell or buy

Great communication and it was an easy process to sell my bottles of rum. Would recommend this company to anyone wishing to sell or buy.

9 maggio 2025
Non scritta su invito
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for taking the time to leave us a great review! Delighted that you are happy with the process and results of the auction!

Valutata 5 stelle su 5

Thanks to the team at Prestige Whisky…

Thanks to the team at Prestige Whisky Auctions. For my first time buying at your auction, we found the auction site easy to navigate and all areas of the site were well detailed, and company rules explained.
Also, you were quick to respond to my questions, thanks Tom

27 maggio 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for this great review Tom - we are delighted that you are happy with the service and it was even better to meet you as well! We look forward to you buying more and stopping by when in Scotland!

Valutata 5 stelle su 5

Very simple and very straightforward

Very simple and very straightforward.
Best auction site for sure 👌

5 maggio 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

Thank you for this fantastic review! Delighted that you are happy with the service and overall experience - we look forward to working with you again soon!

Valutata 5 stelle su 5

Great Company great communication and…

Great Company great communication and fast payment 5 stars is not enough. Many thanks Sharon

5 maggio 2025
Logo di Prestige Whisky Auction

Risposta di Prestige Whisky Auction

This is a great review, thank you! We are delighted that you are happy with the selling experience, thank you for choosing PWA!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più