Prestige Cars Kent Recensioni 3.470

Really great service from Fraser. Very helpful. Answered all the questions I had. Gave me plenty of time to look around the car and made sure I was happy with my purchase. I wouldn’t hesitate to use Prestige cars again and Fraser is a credit to the company.

Sam S was great from the moment we entered until the end of our meeting. He understood what we were looking for and never pressured us at all and ran back and forth to make sure he made sure things were done properly. He’s only been here under a year and is already a Star for this company from his service alone. Much appreciated sir!

We had the lovely pleasure of speaking with and being taken care of by Sam S. Such a lovely chap, really appreciative of his service and the way he went above and beyond for us was exceptional! For someone that’s been doing this role for under a year , he was so professional, kind and super patient! A top star in our eyes and he definitely deserves a reward! Thanks so much again Sam S! Really appreciate you and your great help during our visit on 25/04/26.

Great car dealers!
Thanks to Fraser and Izzy

Really positive experience working with James and Izzy, both professional and managed to go from viewing the car to handing over the keys within 6 days!

I am extremely disappointed with the level of service I’ve received from an authorised dealership representing Audi.
My vehicle has now been with them for over 2 months for what was described as a routine cambelt repair. During this time, I have been informed that additional components, including sensors, were damaged during the repair process, which has caused further delays.
What is most concerning, however, is the complete lack of communication. For several weeks, I have repeatedly been told that a manager would call me back, yet no call has ever been received.
I have now been without my vehicle for over two months while continuing to pay approximately £500 per month in finance, with no clear resolution or accountability.
At this stage, this is no longer just about a delayed repair — it is about the standard of service, communication, and responsibility expected from an authorised Audi dealership.
I have made multiple attempts to resolve this directly and privately. However, due to the ongoing lack of response, I am now raising this publicly.
If this matter is not addressed urgently, I will have no option but to escalate it further, including contacting Audi UK directly and submitting a formal complaint to the Motor Ombudsman.
I would welcome immediate contact from senior management to bring this to a proper resolution.

Very good service. Jack was very helpful

Sam Sims was really professional and friendly.

reserved a car until.saturday evening confirmed in writing and because they assumed i wouldn't get there until the day after they sold it this morning before my paid reservation was up. seemd to think it was ok as they are refunding my deposit (we will see) but they dont honour their promises.

I have bought my Mercedes Benz from prestige car this April 2026. Honestly, boys are very cordial for customers. My fill was dealt by me James Kay. He is very organised and friendly to serve me. I am highly recommended to him and his employer prestige car to buy car anyone.
Great job.

Jack was great at all the details and really upfront. Nice guy who didn't feel like you were being forced. Thanks Jack!

Very helpful guys. Large choice of cars, cheap, expensive. Whatever you like. The car I bought was fully prepared for sale. Fraser was very helpful.

Went to view a BMW. Beautiful car, stunning condition, cleaned up nicely and was very presentable. I’m so used to sales being high pressure and overly rushed and a million extras being pushed at me. But there was no pressure, no unnecessary extras, everything was explained in detail and all my questions were answered. Very welcoming and helpful! Sam. P gave me as much time as I needed to think over the deal and was amazing the whole way through. Very very happy with the service and definitely one of the most pleasant sales experiences I’ve had! Very happy with the car and the service overall. Thank you!

this would be the 4th car we bought from Frazer and he’s been amazing across the board for us and made it a seamless and enjoyable experience

Staff are exceptionally helpful. Matt took my call and provided me all the information and support that I needed. I'd have no hesitation dealing with them again they sure know how to provide a true excellent customer service.
Thanks Matt and crew.

It was absolutely pleasure to meet Neil.
He is 5🌟
Thanks 🙏🏼

I had a great experience with Prestige card and more specifically with Joe. He was knowledgable and engaged and professional. But also not worried to say he didn’t know something. He then made sure he found out for me and communicated well at all times.

Rang up prestige cars Kent about a test drive, they were very accommodating and very welcoming when it came to the appointment. I had Ivan as my salesman and he was great, very helpful and was happy to answer all of my questions on the test drive and also about all the paper work.
Great company!

Amazing service! Maz was great highly recommend.

I had a fantastic experience with the team at Prestige Cars Kent earlier this week. Their service was incredibly informative and they took the time to answer all my questions with genuine patience and expertise. I’m not the quickest to understand everything when it comes to cars but they handled everything with a high level of courtesy and professionalism that made the process feel seamless. I truly appreciated the pressure free environment and the helpful guidance they provided throughout.