The packaging then sent to me took a while and when I got it it was just a plastic bag. Which meant on receipt of receiving my phone it was cracked and my offer was reduced drastically. After reading... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The packaging then sent to me took a while and when I got it it was just a plastic bag. Which meant on receipt of receiving my phone it was cracked and my offer was reduced drastically. After reading... Leggi di più
L'azienda ha risposto
This was a positive experience. I had some issues with the label but I called customer service and it was easily resolved. They were helpful and communicated clearly and professionally. I also got a g... Leggi di più
I accepted the price for my phone and opted to print my own label, went to royal mail through Preloved link printing label wouldn't work. So waited about 5 days for posting envelope from Preloved. Onc... Leggi di più
Always reliable and a pleasure to buy from! I’ve purchased tech products from Matt and have consistently received quality items at great value. A trustworthy seller I’m happy to recommend and will con... Leggi di più
Scritti dall'azienda
Unit 1d, Ni Park, Newport, TF10 9LH, Shropshire, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic seller! All items are harshly graded to give as much transparency of their condition as possible. The same are also described to as much detail as possible so that the buyer as a clear idea of the item’s condition and know what they’re bidding on/buying.
Free UK - 48 tracked shipping is also a plus and majority will come with a 12 month warranty for peace of mind!
Highly recommended seller! ⭐️⭐️⭐️⭐️⭐️
The time taken to send me a plastic bag to send them my mobile was lengthy, and I was expecting something a little more substantial as packaging. They took ages to acknowledge receipt of it once I'd sent it to them, and then a week or more to decide to reduce their offer by half. They have at least said they will return the phone fairly quickly but I am awaiting its delivery.

Risposta di Preloved Tech
Amazing service! I had a slight mishap as the emails went into my junk email and the royal mail took forever to deliver the bag to send it back in! I contacted customer services and they warned me the bag was only insured for £150 so I sent special delivery and I got an email the next morning to say they had received my phones and they were checking them. By early afternoon the money was on my account! And it was the full amount quoted! Would definitely recommend and use again!
I've bought multiple items on Pre Loved Tech's live streams including my Devia magsafe bluetooth speaker, they are top notch sellers, their live streams on on Monday to Friday1:00pm for clearence stock or Damanged & Faulty stock and 7:00pm for refurbished stock, they're very harsh with their product gradings which is a good thing for buyers, in other words, for example, their grade C will be most other sellers grade B, save them as a seller to get all notifictions about their live streams
Fantastic service, I was paid the price given for my iphone 13 - no haggling on price - straight into my account a day after they received the phone, will definitely use again.
Honest and genuine recycler - 100% recommend!
Following a dreadful experience with another recycler who halved their original offer once they had received my phone, I did lots of research and chose Preloved Tech - the third highest offer on a comparison site. Having received my phone, they honoured their original offer and less than a week after posting it I receive confirmation my trade is complete. No delays, no lowballing, just an honest and genuine company who actually pay what they offer! Other recycling companies please take note!!
Really great company. So glad I found them. So many quote a price only to reduce it when they receive it. Not Preloved Tech. They sorted postage then a couple of days later they paid the full amount. I wanted my old tech reused and to not go to landfill. This is perfect, really happy with the A1 service.
Trouble free experience got the quoted amount for my phone very happy with this company
Good price offered for my old phones. Process for sending off the handsets was simple and straightforward. Good communication about progress and payment quickly once confirmed.
I found the process from beginning to end - easy to follow. Preloved provided guidance on how to prepare the item being returned.
Good communication with updates thru the different steps.
I thoroughly enjoyed my experience at this restaurant. The atmosphere was inviting and cozy, creating a perfect setting for our meal. The staff were exceptionally attentive and made sure we were well taken care of throughout our visit. As for the food, each dish was a delightful blend of flavors that exceeded my expectations. It's clear that a lot of care goes into each plate. I definitely plan to return soon and highly recommend it to others.
The entire process from start to finish was easy and straight forward to use, also a very good price for the old phone, would recommend to anyone thinking of using this company. 5 Stars
All very straight forward. Just a bit of a faf for such small return.
quick and easy to use and quick to sort out any mistakes made sold first phone with no problems going to sell another one to them very happy to use them again
Your pre paid postal packet worked well and when received you communicated well and payment received quickly and at the provisional figure given.
Good customer service.
I hadn't heard anything from Preloved after 10 days so I sent an email. They responded to me very quickly after checking the Royal Mail tracking and finding that the parcel had been misdirected by Royal Mail. They got it back on track and paid out 2 days after receiving the phone as promised.
Quick efficient professional service my phone was quickly looked in to seamless service any issues I was kept well informed
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