It’s just a shambles in every sense, ugly, very badly designed, narrow corridors, makeshift rooms and halls with poor lighting, long waits and a looong etcetera of inefficiency. I just came back from... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Long queue on departures as all electronic gates turned off and one person doing it manually. Long queue for security. Then it’s just awful commercial stuff and it seems they have reduced seats if you... Leggi di più
Airport links now are fab Security on Monday feb 9th at 7am very good lines moving all the time bags arriving quickly. BUT The toilets by the language claim belts 4 we’re disgusting Having... Leggi di più
Dreadful service this morning. One of the queues for security was barely moving. I got to the ticket scanners after 30 minutes, whereas the other queue was moving quickly. I alerted the security membe... Leggi di più
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106 recensioni
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Got to the airport at 6am
Got to the airport at 6am, checked bags in. Went for a coffee, as flight had not landed. Got to security at 6:30am. No flight called. When we got to the security, saw first board advising gate closed. Disgusting as missed flight and lost car hire. No where to contact and if you call it costs you £1 per minute. This country is totally screwed up. And no one gives a toss.
24 ottobre 2023
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Horrendous- extremely poor…
Horrendous- extremely poor organisation. Absolutely so disorganised that you hope you can board your flight on time even if your arrive 3 hours in advance.
Some miss their flights because of their phiolsophy of herding you through like cattle.
So so different from what it once was.
They obviously can’t handle volume of people.
23 ottobre 2023
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A joke of an airport
The only airport in the world where planes landing seems to surprise the airport. Frequently have to wait for someone to help guide the plane to the air bridge. Often when not using a bridge the doors are locked and staff have to come and open them. Ridiculous wait times to retrieve luggage from carousels. Roof leaking in multiple places. They’d be better off shutting it down.
19 ottobre 2023
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Appalling Service For a Uk Airport
Absolutely unbelievable that a uk airport is this appalling.
Arrived from Heraklion and spent nearly an hour waiting to go through security. I and many other UK passport holders were herded like cattle by surly aggressive staff who seem to get their kicks from frustrating tired passengers who want to get home.
The customer service is non existent. Why is this allowed to continue.
I heard this airport is owned by the local authority who should use the opportunity to demonstrate what can be done. Unfortunately staff get away with terrible service because they know they can
20 settembre 2023
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Absolutely shocking service
Absolutely shocking service. Waited in a queue for over 2 hours to get through security. No real reason other than they are just totally incompetent.
11 settembre 2023
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At the Aspire lounge (south) Birmingham…
At the Aspire lounge (south) Birmingham Airport and it is a shambles. Wasn’t open when we were first directed to the south lounge. Only a small selection of cold food was first on offer before after over half an hour they brought out some hot food. Over heard a member of staff on the phone asking for help as they couldn’t cope. Certainly not worth the money I paid. Awful!!!!
7 settembre 2023
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