Preaction Recensioni 

113
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

Sean has been a huge help with our business planning and how we approach things day to day. He helped me step back, get clear on what really matters, and build a plan that’s simple and realistic to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thank you 🙏 Amanda Brokers for energy was claiming over 7k for losses of contract not going live We were shocked and called Preaction Amanda listened patiently with compassion and completely unbia... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our club had trouble trying to sort out a problem. This went on for several months and I hadn’t been involved at the beginning but it was becoming increasingly difficult for the people to sort this ou... Leggi di più

Valutata 5 stelle su 5

Working with pre action has protected my businesses from losses incurred by contracts failing to go live, the revenue recovery is second to none. Antoinette and the team are always there to suppor... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Riscossione debiti

Scritti dall'azienda

PreAction is a leading alternative dispute resolution service provider operating across the UK & ROI supporting both SME & corporate clients within various sectors.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

113 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(113)

19 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ethical and compassionate

I had signed an agreement with Utility Bidder on behalf of our cafe, which closed due to the impact of Covid. There was some confusion at first, as I couldn't remember signing the agreement, and I was concerned that this was a scam. I reported the issue to the police, just in case. Actually, it turned out to be genuine, and the case was dealt with by a very compassionate and ethical man, John Cousins. He was thorough and fair, and we reached a resolution that meant I was no longer having to agonise about an oversight that happened during the worst period of my life. Nobody wants to receive a phone call from this type of company -- obviously -- but, if anyone is going to facilitate an ethical and sensible resolution, I hope these are the people you get to deal with. I will be forever grateful that this was dealt with swiftly and sensibly. No threats, no scare tactics, just a genuine and ethical approach.

31 ottobre 2022
Non scritta su invito
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Risposta di Preaction

We really appreciate taking your time to leave a review of your experience. We have passed on your comments to John who was also grateful for the review.

Kind Regards

Colin Ling
Head of Settlements

Valutata 1 stelle su 5

Absolutely dreadful company. Unethical harassers.

Absolutely dreadful company. Threatening businesses on behalf of an energy broker ( which is in administration) unethical and harassing looking to be paid for undisclosed commissions.
Avoid like the plague. Actually the plague may be easier to rid yourself of than these parasites.

29 ottobre 2022
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Risposta di Preaction

We have attempted to locate your account with no success.

Please contact us with your reference number via email or phone to discuss the claim in more detail.

Regards

Colin Ling
colin.ling@preaction.co.uk
0191 5018015

Valutata 5 stelle su 5

I can’t recommend these guys enough

I can’t recommend these guys enough, very helpful and knowledgeable about how the energy sector works and they’ve recovered much lost revenue from other dodgy brokers activities. (I’m sure you all know what I mean by dodgy activities (COTs))!

20 maggio 2022
Non scritta su invito
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Risposta di Preaction

Thank you for your positive review on the services you have received from PreAction.

Kind Regards

Colin Ling
Head of Settlements

Valutata 5 stelle su 5

Professional and approachable!

I would like to acknowledge what a tremendous help Jasmine has been in settling an Energy dispute that we managed to get ourselves into. I have really appreciated all that she done, in a most professional manner, to explain and be totally clear about the situation that we were in. Thanks to her consideration and empathy in difficult circumstances our issue has been resolved and we can move on at last. Thank you!

11 ottobre 2022
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Risposta di Preaction

Thank you for taking your time to leave a positive review about the experience you have had with PreAction.

Kind regards

Colin Ling

Valutata 4 stelle su 5

PreAction - Not like most debt collectors

I dealt with Jonathan from PreAction I can honestly say that he was not aggressive like most people chasing deabt. He showed a lot of respect towards me and my company and was very understanding.

7 ottobre 2022
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Risposta di Preaction

Thank you for taking your time to leave a positive review about the experience you have had with PreAction.

Kind regards

Colin Ling

Valutata 5 stelle su 5

every action has a reaction

The businesses complaining about being contacted by preaction are hypocrites.
Breaching contracts has consequences - complaining about the REACTION to your ACTION is ridiculous.
Griping about your hardship without a thought or care for the business they are stripping of payments.
Honour what you've agreed.

1 luglio 2022
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Risposta di Preaction

Thank you for your review and for taking the time to give your story on the sector.

Valutata 5 stelle su 5

Started working with Preaction earlier…

Started working with Preaction earlier this year, they've been extremely helpful in recovering debt for us, aswel as assisting in other matters. Sean and Stephen are always at hand to give advice and would highly recommend this company

1 settembre 2022
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Risposta di Preaction

Thank you for the positive feedback and we appreciate your business.

We have passed your supportive comments to Sean and Stephen

Kind Regards

Colin Ling
Head of Settlements

Valutata 5 stelle su 5

Great service provided by Pre action

Great service provided by Pre action.

Can’t fault them for the service and support given by them.

8 settembre 2022
Non scritta su invito
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Risposta di Preaction

Thank you for leaving a positive review of your experience with PreAction

Kind Regards

Colin Ling
Head of Settlements

Valutata 5 stelle su 5

They helped me to prove that I was not…

They helped me to prove that I was not responsible for a debt that accumulated for reasons beyond my control. Good friendly service. They responded and dealt with the matter quickly and efficiently. Thank you.

12 settembre 2022
Non scritta su invito
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Risposta di Preaction

Thank you for taking your time to leave a review of your experience.

We are pleased to hear a resolution was reached.

Kind Regards

Colin Ling
Head of Settlements

Valutata 5 stelle su 5

Really straight forward and kept in the…

Really straight forward and kept in the loop Preaction take away the stress of those unpaid invoices and is a great firm to have on your side.

9 settembre 2022
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Risposta di Preaction

Thank you for your feedback and business.

Kind Regards

PreAction

Valutata 5 stelle su 5

Simple - do what you agreed to do

If you honour the contract you have agreed or pay the invoice you owe then PreAction wont need to contact you.
Simple as that really.

7 settembre 2022
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Risposta di Preaction

Thank you for your feedback and business.

Kind Regards

PreAction

Valutata 5 stelle su 5

PreAction provide a vital service

My business has employed the services of PreAction to contact customers that haven't paid outstanding invoices or not taken up contracts we arranged for them.
We cant afford to do the job we were asked to do, and that the customer agreed to go ahead with in writing or verbally over the phone for them to cancel or not pay.
The people complaining on here should maybe think as to the reason they have been contacted - the fault it yours not preaction's.

7 settembre 2022
Non scritta su invito
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Risposta di Preaction

Thank you for your feedback and business.

Kind Regards

PreAction

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