PowerPlay Recensioni 525

I've been playing online casinos for a long time and usually just play one game and this casino is definitely rigged. I noticed every couple of spins there is a lag and after every of those lags it's 100% 10 deadspins minimum.
I played 6$per spin and in 11 bonuses that are 10 spins 5x I didn't win altogether 50x back, let that sink in 110 6$ spins times 5x and didn't win back even 300$, it's always 1 off on everything and the combinations are different than other sites as well.
I'm not salty just be cautious when you start playing and notice the lag and the deadspins coming ;)

Your site is pretty good. It would be nice if your games were in categories. A little easier to find the games

I was on live chat
Spoke with Jennifer she was awesome
There is alot of games to play
I played on playnow in Winnipeg mb Canada
Well see ya playnow
I'm a new player to stay

I can't believe how awful this site is! I deposited money, placed a bet, and then decided to try some slots. When I went back to finalize my bet, I was logged out and couldn’t get back in. I contacted customer service through chat, and their solution was to clear my cache and restart my computer—not helpful at all!
I even called customer service and provided a screenshot of the issue, but I’m still unable to log in. This whole experience has been incredibly frustrating. I’m seriously considering reaching out to my bank about this situation.
If you’re thinking of using this site, I urge you to think twice. My experience has been nothing short of a nightmare, and I definitely wouldn’t recommend it!

This website makes bold claims about offering cash-out options, but that’s no longer true. Since they updated their platform, everything has taken a turn for the worse. Now, cash-out is not available for pre-game bets, and when you contact customer service, they just say, “Cash out is not always available,” without any clarity.
To make matters worse, they take 10% of your deposit as a “bonus,” which means you’re actually betting with less than you intended. I’ve found that my stake returns are often lower than projected, and when I sought assistance, their support was completely unhelpful.
I used to really enjoy using this site, but now it feels like a total mess. If you’re thinking about signing up, I strongly advise you to look elsewhere. It’s just not worth the frustration!

I’ve played on another site for over 20 years. I’ve been unhappy with the overall support I had been getting. Spent hrs looking for a sports book. Reached out to customer service at powerplay and I’m truly very happy with the info I was provided with. Amorette was so easy to chat with made me feel like i was heard and understood. This reason is now why im going to be joining powerplay. I’m no longer looking for a place to play because of the support I was given. I’m excited about it all. Thanks so much. It’s a very nice feeling for me as the consumer to feel heard and understood. Thanks again Amorette.

JW

Fantastic customer service which is always appreciated. Good variety of games. Straightforward betting. Never had an issue.

Customer service is always good to me although the internet isn’t always. Lol

Power play is probably the worst casino app I've ever used it's slow its glitchy and wether you want one or don't they put a bonus match on all your deposited money triggering a wager limit which is usually x45 your deposited amount. The live customer chat is pretty solid they were extremely helpful but no more than Betzali she was the rep I spoke to after 2 long weeks of trying to get my money back. She took my matter seriously elevated my complaint to the right person n got my money back in 5 mins flat I spoke to about 8 other customer service agents along the way n they were as useless as a bag of dirt.

So far so good. Just waiting for my withdrawal been a few days , when site says 4 hours. Verification went through already so not sure what the hold up is quite yet. But so far so good. If I get my with drawl. I’d give 5 stars. Only 3 stars cause I’m yet to receive anything and sometimes theses things are a struggle to receive

Best service, have never had any issue
Withdraw is simple and fast

So far, the verification process has been a nightmare. Powerplay is just as bad as any other online casino, dragging things out with endless delays. It feels like they’re doing it intentionally, hoping to frustrate players into giving up or just spending their winnings back at the casino.
Whoever oversees the operations needs to seriously reevaluate their approach because this is unacceptable. Players already face enough challenges with the odds stacked against them; they shouldn’t have to worry about being ripped off during the verification process. Right now, I’m giving Powerplay one star, and it might drop to zero if things don’t improve!

This casino is different! I have played at countless online casinos over the years and it’s rare to find an experience like this place.
I turned 20$ into 10,000$ on my first deposit, I had absolutely NO ISSUES cashing out. Processed it fast, promptly like advertised. The only down fall was a max of 3000$ withdrawal per day which honestly isn’t an issue 99.9% of the time. Bonuses have a rollover but you use the bonus cash before your own and it auto switches for you once you hit rollover x. Staff is nothing but friendly and surprised me, I was talking with staff about a totally different issue and they said “you have a withdrawal pending would you like me to process this for you now” WHEN DO THEY EVER SAY THAT TO US? Never! They care, they treat you correct. Game selection could be a little wider as some major providers aren’t there (no limit, push gaming, play and go, etc) but it does have a great selection non the less!

Honestly this place surprised me and I do recommend playing here.

This is also my experience and I can’t say everyone’s will be the same as mine. But I will say I have played countless places and this place was the first place that treated me like a vip straight from the start.

To make matters worse, after finally winning $1,000, They initially took my deposits without any issue, but suddenly, they want a selfie, a photo of my ID, and pictures of my card—front and back. I complied, thinking it would be straightforward, but then they demanded a bank statement and a letter confirming my account ownership! It’s humiliating to have to ask my bank for this, and it feels like they’re just trying to delay or deny my winnings.
This is not just inconvenient; it’s downright alarming. If you're considering playing here, think twice. The fun and excitement have been replaced with unnecessary hurdles and a lack of trust. Be cautious, as you might find yourself in a similar situation!

Absolutely love this game I don’t think iv ever had a bad experience

Amazing setup, friendly customer service. Kids had an awesome time, will definitely come back 👍

I’ve found it impossible to get clear answers from their customer service. I’m constantly told that someone will get back to me soon, but it never happens. There are far better online casinos out there where you can actually win and receive support when issues come up, which seems to be a regular occurrence with this site. I definitely can’t recommend Power Play Casino.

They could give more no deposit bonuses forsure

Having issues registering but Connor helped me and hopefully it's resolved quickly so I start betting and playing some slots.

Since they "upgraded" the site, I have been extremely unhappy with my experience. They have made finding games, or searching by provider impossible. There is no option to search by provider, they don't have a large list of providers anyways, but Pragmatic and Playtech are a couple of my favorites, so I have stayed. They got rid of REALISTIC, which is a BIG disappointment. Having said this, if you want to find a game that you used to play, by, day, Pragmatic, but can't remember the name, you have to LITERALLY scroll through the ENTIRE LIST OF GAMES, which is NOT IN ANY PARTICULAR ORDER, not by provider, game type, alphabetical, NO RHYME OR REASON AT ALL., and while doing this, HOPE YOU HAPPEN UPON A GAME YOU RECOGNIZE, OR HAVE PLAYED BEFORE. If you don't open a game, you don't even know what provider it is from. It is time consuming, frustrating and is about to drive me away to the competition. I am sad, because they used to have a weekly promotion of up to 100 spins EVERY TUESDAY. Somehow, that promotion was not able to continue because the spins would show up, but woruld not work. After about a month they simply discontinued the promotion, and didn't even bother to replace it. That promotion was a big reason I spent my money there every week, in order to earn my 100 spins for the following week. The management and promotions department need to do some SERIOUS brainstorming before they lose a lot of loyal customers from simply not implementing some very basic and fundamental ways to navigate the site.
HAVING SAID ALL OF THIS, I WILL POINT OUT THE 2 THINGS THAT HAVE RETAINED MY BUSINESS UP UNTIL NOW..... 1. EXCELLENT and instant customer service EVERY SINGLE TIME. 2 INSTANT or at least VERY fast withdrawals. Within minutes 9 times out of 10. (Just contact a customer service rep upon doing your withdrawal and they almost always will be able to INSTANTLY process it. )
If it were not for these 2 HUGE assets to this site, I would already be gone.
DO BETTER POWERPLAY, IM ALMOST AT THE JUMPING OFF POINT. (and that makes me sad)
Thank you.
Crystal Nelin