PowerPlay Recensioni 525

Excellent bonuses. Excellent game selection. Excellent customer care. Excellent and easy withdrawal times. Excellent site all around.

The customer service has been exceptional. Any situation I have had has been resolved promptly and politely. They go above and beyond any of the other online casinos customer service!!

void my moneyline bet on tennis because the other player retired during the second set . avoid this book

Amazing staff who see things from our point

I deposited over $1,500 into my account without any issue—the amount was immediately withdrawn from my bank account, and no verification was requested prior to the deposit. If verification were genuinely required to prevent money laundering or fraud, it should have been prompted before accepting funds. Despite this, I was able to play freely without restriction until I won $3,000 from my initial deposit and attempted to withdraw my balance of $4,500.

At that point, I was subjected to unnecessary delays and confusing instructions. The verification process has been inconsistent and poorly communicated. I was initially told to refer to the verification page, which only listed “source of funds” as the required document type and specified that uploads must be image files (JPEG, PNG, etc.). However, customer support then informed me that the documents must be in PDF format. After contacting multiple support agents, I finally received a separate email with an entirely different list of required documents—which I promptly submitted. It has now been over a week, and I have yet to receive any update from the designated department or have my withdrawal processed.

This experience has been highly disappointing and unprofessional. Withdrawing customer funds should not involve such unnecessary complications and delays. I strongly urge immediate review and action on my case, and I believe the AGCO should be notified of these unreasonable practices and the delay in releasing customer funds.

They banned me from promotions and bonuses and won't tell me why. Customer support does not help

Do Not Play Here!
This SITE is a MONEY PIT.
Their promotions of 1st 2nd 3rd 4th means:
1st deposit : LOSS
2nd deposit : LOSS HUNDREDS
3rd deposit : LOSS THOUSANDS
4th deposit : BROKE
5th deposit : HOMELESS
So if you want to be Homeless in a week or maybe even shorter, then go ahead and Play here!
Update : So where is your email after posting this review? You said you’ve asked for my email and reach me out? Lol. If you lie on your reply at players reviews, It only means one thing. You do not care about any of your players concern and you only want their MONEY! Nothing else!

I was sent an email by Power Play to write a review. It's a nice site, but I was factored pretty quickly and they keep sending me promos that I'm not available to get. I would say stay away from this site, but being factored, Power Play will make you stay away all by themselves.

I also find the site slow to maneuver. It's kind of annoying.

Avoid this Casino at all costs. Terrible experience trying to get my winnings withdrawn. 10 rejections before they paid out. Support team has no idea what to do.

I do not want to provide my email address to you. I have already closed my account. There is nothing I need further assistance with.
I will be avoiding any further communication with your company.

Good Luck.

While playing a live casino game, the game broke during a double bonus. No one reached out to me. I had to chase down customer support to ask for my winnings. I’m got small winnings. Didint get to see my wining s. And compensation was poor. I did not see my bonus take place, I’m just suppose to trust their word on the bonus.

J'adore ce casino par son design et par son choix vaste de jeux de casino et pour les paris sportifs c'est très facile de comprendre car certains casinos qui sont très difficile à parier et les retraits d'argent est très rapide je conseille ce casino

winning, and how fast the withdraw is and the customer servise was outstanding you guys are looking out for my best intrestand even tho im not a VIP you guys always make me feel like i am so thankyou

Absolutely love how fast the withdrawals are now. I get my money within seconds and there is majority of games to choose from , top it off they give out holiday bonuses and birthday bonuses!!!!

Informations for live betting in inaccurate fooling players AVOID

J'ai joué dans plus de 100 site de paris et casino mais ce site m'a vraiment surpris .
Service client exceptionnel
Retrait turbo extra rapide s'a pris 15mn pour un retrait.
Je vous courage et continuez votre beau travaille

how it makes you want to keep on going sometime you get down to a low balance and out of no where you hit one spin and win

I don’t think I will put $1 on power play again. I love the games. Usually the withdrawal is quick. But this is the 3rd time I’m having an issue to withdrawal a larger amount. If you want to withdraw $500 it will come fast. But if it’s $3000 your waiting days. Every single day I’m contacting support asking what’s with the hold up. Their website says 0-4 hours for withdrawal yet I’m waiting several days. Every single person tells me they will contact the payment team and NOTHING gets done. They help in no way. I’m waiting 1 more day and then I’m contacting the better business bureau. How can you advertise about fast withdrawals and not actually do what you say? And then the customer service brushes you off every time you contact them. All you get is “sorry”.

I’m totally fed up. There are so many gaming websites out now. So why go through all this hassle with power play. I’ve been with them for several years and was so loyal to them. I’m supposed to be VIP, yet I’m being treated like garbage.

UPDATE

Someone finally explained to me that with larger winnings they need time to verify the winnings before they can process the withdrawal. I would have totally been ok with that if I was explained this the first time I contacted support. I’m hoping power play will state this on their website as well for other players that may experience the same thing. Tiffany from powerplay reached out to me and offered a sincere apology and credited me $50 to my powerplay account to make up for the experience. Thank you for your efforts Tiffany.

You guys are always super quick and helpful thank you !

Customer service is very helpful, the games are fun. Your withdrawal process is really good.
I would like to see more promotions and incentives for players. I really miss the free play Tuesday’s.
You need to bring in some kind of player rewards. I get bonuses from stake which keeps me going back. I haven’t played very much Yukon gold for a while but they always send me free money to play with.

What I really like is how fast the withdrawal process is and the games are just the funnest.
Unfortunately the site does not provide free spins anymore, well not as much as they used to before the site was redone. There’s more you have to spend in order to get in the top percentage to earn/win the “free spins” and that’s not always a guarantee despite how much you deposit.
Also, my most favourite game is no longer available after the website update. I miss it.