I give 2* because no problem with payments, so they are ok about this, but the odds are awful and they limit a lot.I don't consider fair too much limitations and no many options ( like for MLB , 1st 5... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The supports aren't very helpful. It seems as though they work against you rather than with you when it comes to contacting them gor help. N for vip players, we sure aren't treated like vip players... Leggi di più
L'azienda ha risposto
I play for 6 months at power play and its so good to me every play like casino slot and many more but most good to me is the withdrawal os faster 3 to 5 mins you receive your money
L'azienda ha risposto
Great casino, friendly service and quick payouts. Only thing that I don’t like is navigating through the slots, can’t search by provider or other ways, only by the name of the slot, other then tha... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Casinò o centro scommesse online
- Casinò
- Servizio di giochi d'azzardo
- Fornitore di servizi di giochi al computer
- Rivenditore di scommesse sportive online
Informazioni su PowerPlay
Scritti dall'azienda
PowerPlay is an online gambling company providing sports betting and casino game services to Canadian players. We bring you major sports markets from around the world alongside a full lineup of casino games, all on a fast, reliable platform built for seamless play. Whether you’re on desktop or mobile, PowerPlay is designed for ease of use, speed, and smooth gameplay. What sets us apart isn’t just what we offer, but how we deliver it: bold, energetic, and built for players who want more than the ordinary.
Sports fans can explore a wide range of betting opportunities, covering football, basketball, tennis, hockey, soccer, and countless other leagues and competitions worldwide. You can place pre-match bets or take advantage of our live betting options to engage with the action as it unfolds.
For casino enthusiasts, PowerPlay offers a premium portfolio of games, including the hottest slots, classic table games, and exciting live dealer tables streamed in high definition.
PowerPlay focuses on delivering tailored experiences for Canadian players, including Ontario, where we’ve been licensed since 2023 to provide safe and regulated gaming through iGO and the Alcohol and Gaming Commission of Ontario (AGCO).
Beyond variety, we’re all about rewarding play. Players can enjoy attractive welcome bonuses, other regular promotions, a VIP program that recognizes your loyalty, and dedicated customer support across multiple channels with real human support and no bots.
Sports fans can explore a wide range of betting opportunities, covering football, basketball, tennis, hockey, soccer, and countless other leagues and competitions worldwide. You can place pre-match bets or take advantage of our live betting options to engage with the action as it unfolds.
For casino enthusiasts, PowerPlay offers a premium portfolio of games, including the hottest slots, classic table games, and exciting live dealer tables streamed in high definition.
PowerPlay focuses on delivering tailored experiences for Canadian players, including Ontario, where we’ve been licensed since 2023 to provide safe and regulated gaming through iGO and the Alcohol and Gaming Commission of Ontario (AGCO).
Beyond variety, we’re all about rewarding play. Players can enjoy attractive welcome bonuses, other regular promotions, a VIP program that recognizes your loyalty, and dedicated customer support across multiple channels with real human support and no bots.
Informazioni di contatto
Sign-up bonus for both Casino & Sports
3,5
Nella media
525 recensioni
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Le persone hanno visualizzato anche
Significant initial T&C violations, but trust is slowly being rebuilt.
As an active player with two years of experience across 40+ Ontario-regulated casinos, I wanted to provide a factual account of my experience with PowerPlay.
The Initial Withdrawal Crisis:
My first session was successful, resulting in a large win without any sign-up bonuses. However, it took 9 to 11 days to receive my first withdrawal. This was a direct violation of their own published Terms & Conditions regarding payout timelines (which usually state 0-4 hours or up to 3 days for first-time verification). During this period, support provided only open-ended replies that caused significant stress and forced me to prepare (but not yet file) formal disputes with iGaming Ontario and the AGCO.
The "Hidden" Solution:
Interestingly, I found a workaround through other community reviews: making a fresh $10 deposit seemed to "trigger" the system and release my second withdrawal. Support did not advise me of this; I had to figure it out myself. Once I did this, my third withdrawal was finally paid in full on the 11th day.
The Current Experience:
I decided to give them the benefit of the doubt and continued playing. Since the initial hurdle, I have had a few seamless withdrawals. I did have one over $1,000 get "tied up," but after cancelling it after 24 hours and re-requesting a slightly smaller amount (leaving $100 in the account), it was processed within hours.
Technical Observations:
The App vs. Browser: The Android app is currently unreliable and often fails to load the full library. I recommend using Google Chrome on mobile for a better experience.
Filtering: There is no way to filter by provider (e.g., Games Global, Playtech) on the app or the mobile site, which is frustrating for seasoned players.
Gameplay Glitches: I have consistently experienced a glitch where hitting a bonus round causes the game to cut off. It eventually restarts at the bonus, but it is disruptive.
Final Verdict:
I am cautiously optimistic. The withdrawal process has become "slow but steady" and feels fairer now. I shouldn't have had to escalate to the point of a formal dispute to get my first payout, and I hope their customer service improves their transparency. Open-ended responses are not acceptable for a regulated market.
There is potential here, and I hope they tighten up their operations for Ontario.
Note that my whole casino experience is ongoing but chose a date of March 30 to land in between the beginning of the main issue and final resolution.
29 marzo 2026
Non scritta su invito
Risposta di PowerPlay
Hello Mel,
We appreciate you sharing your detailed experience. We regret the initial withdrawal delays and the frustration caused by the lack of clear communication. We're also concerned about the technical issues you've encountered with the app and filtering options. Your feedback regarding the bonus round glitch is valuable. We'll investigate these points to improve our services for Ontario players.
Kind regards,
Nick
I loved this site when I first started…
I loved this site when I first started playing on it. Wins and losses seemed fair but lately the win/loss ratio is way off. I can't buy a win.
27 marzo 2026
Risposta di PowerPlay
Hello Michael,
We appreciate your feedback. We're sorry to hear your experience has changed. We will look into your concerns. Thanks for sharing!
Kind regards,
Nick
Risposta di PowerPlay
Hello Miguel,
We are happy that our customer support staff was helpful! We appreciate your positive feedback and thank you for sharing.
Kind regards,
Nick
Risposta di PowerPlay
Hello Mike,
We're happy to hear that you found it easy to make a withdrawal. Thank you for your feedback. We appreciate it.
Kind regards,
Nick
Risposta di PowerPlay
Hello Mario,
We are happy to hear that you are satisfied with our services. Thanks for sharing!
Kind regards,
Nick
I closed my account after being a…
I closed my account after being a pretty active player due to this company always leaving old bonus available on my screen to trick me. I'd click on a bonus that was shown available to learn after I deposited that it's been used or not available. If that's the case don't show it on my offers section
Complete shit company.
28 marzo 2026
Risposta di PowerPlay
Hello Brandon,
We regret that your bonus experience led to account closure. We appreciate your feedback about the confusion caused by outdated bonus offers. Our team will investigate this to improve the accuracy of our promotions. Thanks for your time.
Kind regards,
Nick
excellent customer service
whenever I ask for assistance on an issue, it gets resolved in a timely manner
25 marzo 2026
Risposta di PowerPlay
Hi Crispo,
We're happy to hear that your issues are resolved promptly when you ask for assistance. We appreciate you taking the time to share your positive experience!
Kind regards,
Nick
Risposta di PowerPlay
Hello Federico,
We appreciate your feedback and agree that responsible gaming is important for everyone. Thank you for sharing your thoughts with us.
Kind regards,
Nick
Everything has been great as far as…
Everything has been great as far as deposits and withdrawals. As well as there has not been any glitches while Im playing games. My only complaint is that I can't see all the games when I go to the home page. Once I downloaded the app into my phone, Im having to search games I like to play.
29 marzo 2026
Risposta di PowerPlay
Hello Michelle,
We appreciate you sharing your experience. We're happy to hear about your positive experiences with deposits, withdrawals, and game performance. We'll look into the issue of games not appearing on the homepage. Thanks for the feedback!
Kind regards,
Nick
Horrible experience charge money to…
Horrible experience charge money to withdraw your funds the site is slow and glitchy and horrible odds
22 marzo 2026
Risposta di PowerPlay
Hello Gilmour,
We appreciate your feedback and are sorry you had this experience. We'll review the withdrawal process, site performance, and odds.
Kind regards,
Nick
Risposta di PowerPlay
Hello Vincent,
We're happy you enjoyed it and appreciate you sharing your positive experience with our offerings!
Kind regards,
Nick
I love loosing money its so fun thank…
I love loosing money its so fun thank you so much!!!
I have won a good amount overall fun spin time!!
21 marzo 2026
Risposta di PowerPlay
Hello Nick,
We're happy you're having fun and appreciate your positive feedback! It's great to hear you've had some wins and enjoyed your time with us. Thanks a lot!
Risposta di PowerPlay
Hello Van,
We regret you had this experience. We will look into it. Thanks.
Kind regards,
Nick
The bonus wasn’t what it used to be
27 marzo 2026
Risposta di PowerPlay
Hi Jason,
We appreciate your feedback and we'll look into changes to the bonus structure to see how we can improve it.
Kind regards,
Nick
This sits lack integrity (they are bullies)
This sits lack integrity and the government needs to look into it as it feels fraudulent and seeming like a biker gang fraud scam. You won’t win much of anything - spends hundreds to get a percentage of a penny (and we know the penny is now gone so…). It takes them forever to respond and they are rude, and just big bullies.
*There below 👇 response is lies
26 marzo 2026
Risposta di PowerPlay
Hello Sean,
Thank you for taking the time to share your feedback.
We sincerely apologize for the delay you experienced with your withdrawal. While our standard processing time is between 0–4 hours, occasional delays may occur due to technical factors beyond our control. That said, we are pleased to confirm that your payouts have now been successfully processed.
Regarding your concerns about racism, sexism, and the conduct of our support team, we take such matters extremely seriously. Please note that all customer interactions are recorded and regularly reviewed to ensure the highest standards of service. After carefully examining your previous communications with our team, we were unable to identify any instances that substantiate these claims.
If you have any supporting evidence such as chat transcripts or email correspondence, we would greatly appreciate you sharing it with us at support@powerplay.com or by contacting our team directly.
Should you require any further assistance, please do not hesitate to reach out.
Kind regards,
Nick
Risposta di PowerPlay
Hello Ritchie,
We are happy to see that you are satisfied with our bonuses. Thanks for sharing!
Kind regards,
Nick
Risposta di PowerPlay
Hello Daniela,
We're happy to hear that you had a great experience. Thank you for your wonderful five-star review!
Kind regards,
Nick
Risposta di PowerPlay
Hello Ariel,
We're so happy to hear that you consider us your family; we appreciate you being a part of our community and for sharing.
Kind regards,
Nick
The winning part..
The winning part... At one time Powerplay offered bonus when money is deposited, that was also good.
17 marzo 2026
Risposta di PowerPlay
Hello Beverly,
We appreciate your positive feedback and are happy you enjoyed your experience. We value your comments regarding the deposit bonus; thank you for sharing.
Kind regards,
Nick
Powerplay
Powerplay is one of the better gaming sites out there. Fast deposit and fast withdrawals, lots of games in the casino and lots of options in the sports book. I would recommend to anyone.
Thanks Powerplay
Danny #CaseHit2026
14 marzo 2026
Risposta di PowerPlay
Hello Danny,
We appreciate you taking the time to share your positive experience with our platform's fast deposits and withdrawals, extensive game selection, and sportsbook options. We're happy to hear that you recommend our services!
Kind regards,
Nick
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