J'ai reçu le colis très rapidement. Les sachets commandés sont de très bonne qualité, j'aime bien leur aspect mat. La petite taille (130-210) convient très bien pour 100g de thé en vrac. Le porta... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Bons produits, bon rapport qualité prix. Livraison rapide et soignée, c est appréciable. J aurais juste aimé pouvoir acheter des doseurs en plus petites quantités et en gobelets gradués pour les cure... Leggi di più
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Toujours très satisfaite des produits pouchdirect. Cela fait plusieurs années que je commande sur ce site, et il n'y a jamais eu de problèmes. Délais très rapides, service client très professionnel, t... Leggi di più
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Produits de qualité, envoi rapide ! J'aime beaucoup la possibilité d'avoir des échantillons gratuits. Et je suis ravie d'avoir pu passer de produits classiques à des produits compostables grâce aux... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
PouchDirect est un fournisseur international pour des sachets stand-up, des sacs à café avec valve et sacs imprimés pour l'industrie alimentaire et non alimentaire.
Informazioni di contatto
Pastoor Somstraat 2, 8162 AK, Epe, Paesi Bassi
- 0031 (0)85 486 5240
- info@pouchdirect.nl
- pouchdirect.fr
Parfait à tout point de vue.
24 ottobre 2022
Risposta di PouchDirect
Hello Valentine,
We appreciate your review and 5 stars for our standup pouches, thank you very much! We hope to see you back again soon in our webshop!
Team PouchDirect
Livraison non conforme à ma commande
Livraison non conforme à ma commande, qui est passée obligatoirement sur internet sans aucun accompagnement commercial , facturation des frais de port alors qu’ils ne devaient pas être facturés , j’attends toujours le remboursement !!!
Pour l’échange on me demande de renvoyer à mes frais le colis et ensuite de recommander et de payer le produit qui d’un coup existe mais mettra 2/3 semaines à être livré.
Je déconseille fortement cette entreprise, j’estime être chanceux d’avoir été livré alors que j’ai payé par avance
17 ottobre 2022
Risposta di PouchDirect
Thanks for leaving a review. Despite the pleasant contact with me and a colleague, we are sorry to hear that you are not satisfied with the service provided.
I can imagine it is very annoying that a wrong item was ordered. This may, of course, always be returned.
Regarding the payment, we immediately refunded the shipping costs on the day of the order. Did you not receive it?
I understand that our supervisor is now in contact with you.
Customer satisfaction is our top priority and would love to see you come back.
Should you wish, you may always contact me.
Kind regards,
Ruud Salomons
ruud@pouchdirect.nl
Très contente de la qualité des sachets…
Très contente de la qualité des sachets ainsi que de la livraison
13 ottobre 2022
Risposta di PouchDirect
Dear,
Thank you for your nice words. We are happy to have you as a customer, and it's good to hear that you remain happy with our pouches and the delivery.
Team PouchDirect
Risposta di PouchDirect
Dear Charlotte,
Thank you for taking the time to leave your feedback. It's nice to read you had a good shopping experience with our company and we hope to welcome you again soon at PouchDirect!
Team PouchDirect
Article conforme à ma commande
Article conforme à ma commande ; la livraison a été rapide et sans problème. Je recommande PouchDirect !
11 ottobre 2022
Risposta di PouchDirect
Dear Sabine,
Thank you for your kinds words and nice review. We are looking forward to a long term relationship. Hope to see you soon back at our website.
Team PouchDirect
Risposta di PouchDirect
Dear Pierrick,
We appreciate your review and 5 stars for our pouches, thank you very much! We hope to see you back again soon in our webshop!
Team PouchDirect
Nous commandons régulièrement et sommes…
Nous commandons régulièrement et sommes toujours satisfaits sur la qualité et délais de livraison.
28 settembre 2022
Risposta di PouchDirect
Hello Marie-Joséé,
Thank you for your kind feedback of the stand up pouches.
We'd love to see you back again soon at PouchDirect!
Team PouchDirect
Produit qualitatif. Livraison impeccable
Produit qualitatif (sachet kraft avec fenêtre), bien emballé et livré dans les délais. C'est parfait!
16 settembre 2022
Risposta di PouchDirect
Dear,
Thank you for your kind words. We appreciate the effort taken to leave this review. Hopefully see you soon!
Team PouchDirect
Risposta di PouchDirect
Thank you for your 5 star review and positive words.
We hope to see you back again soon at PouchDirect.fr!
société sérieuse
8 settembre 2022
Risposta di PouchDirect
Dear Christian,
Thank you for your 5 star review and positive words. We hope to see you back again soon at PouchDirect.fr!
Team PouchDirect
Je cherchais des sacs pour vendre mon…
Je cherchais des sacs pour vendre mon CBD, j'ai trouvé sur votre site les bons sac, la perforeuse et la machine à sceller: le tout à un prix compétitif et livré rapidement. Rien à redire
22 agosto 2022
Risposta di PouchDirect
Dear Pascal,
Thank you for your 5-star reviews and your kind words. We are happy to have you as a new and happy customer. We hope to welcome you again soon again at PouchDirect.fr!
Kind regards,
Team PouchDirect
Risposta di PouchDirect
Dear,
Thank you for your 5-star review and kind words. We are happy to have you as a new costumer, and are looking forward to seeing you again.
Team PouchDirect
Excellent
Une équipe réactive, disponible et très aimable. Un excellent service et mon colis est arrivé très vite en Suisse.
10 agosto 2022
Risposta di PouchDirect
Dear Emilie,
Thank you for your kind words. We appreciate the effort taken to leave this review. Hopefully see you soon!
Team PouchDirect
Risposta di PouchDirect
Dear Marie-Laure,
Thank you for your nice review. We are happy to have you as a loyal costumer! We hope to see you soon again at Pouchdirect.fr
Team PouchDirect
Un service parfait ! ...
Des sacs doypacks compostables de qualité et à un prix compétitif. Un suivi administratif de la commande parfait ! ...
10 luglio 2022
Risposta di PouchDirect
Dear Jean-Vincent,
Thank you for your 5-star review and kind words. We are happy to have you as a new costumer, and are looking forward to seeing you again.
Team PouchDirect
Risposta di PouchDirect
Merci pour cette belle critique. Nous avons hâte de vous retrouver sur PouchDirect.fr !
Livraison rapide correspondant…
Livraison rapide correspondant parfaitement à mes attentes!
29 giugno 2022
Risposta di PouchDirect
Dear Martine,
Thank you for this positive review. We are happy to hear that your pouches have arrived quick, just as you expected. We look forward to seeing you again soon!
Team PouchDirect
Réactif et professionnel
Réactif et professionnel, je recommande ce fournisseur
23 giugno 2022
Non scritta su invito
Risposta di PouchDirect
Thank you for your nice review. We are happy that you continue to be happy with our service and are looking forward to helping you again!
Team PouchDirect
Je trouve que les délais de livraison…
Je trouve que les délais de livraison sont trop long il est impossible de communiquer par téléphone en français pour avoir des explications sur les quantités et les marquage
14 giugno 2022
Risposta di PouchDirect
Hello Antoine,
We understand that it is very annoying that you don't know where you order is after you have placed the order online including payment. This situation is caused by logistical problems. Sorry.
You placed and paid an order on the 7th of June, this order was shipped out to you the same day. Unfortunately, due to an error of DPD, it was returned to our warehouse on the 9th. We shipped it out again on the 9th and emailed you that there is a delay in the delivery. We communicated this in English, we should have put an additional translation link in the mail, so you could read our feedback in French language.
Furthermore, we forgot to mention in the email that you can use the same tracking link to follow the package (hopefully delivery today). Our mistake, our apologies for this.
Tip: For in the future you can always write an email or talk by phone in French to us. We have French speaking colleagues working here. We email in English, because writing in French is more difficult without mistakes.
Team PouchDirect
Très bonne entreprise!
7 giugno 2022
Risposta di PouchDirect
Dear Jean Francois,
Thank you for your nice words and 5-star review. We are looking forward to seeing you soon again at our webshop.
Team PouchDirect
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