J'ai reçu le colis très rapidement. Les sachets commandés sont de très bonne qualité, j'aime bien leur aspect mat. La petite taille (130-210) convient très bien pour 100g de thé en vrac. Le porta... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Bons produits, bon rapport qualité prix. Livraison rapide et soignée, c est appréciable. J aurais juste aimé pouvoir acheter des doseurs en plus petites quantités et en gobelets gradués pour les cure... Leggi di più
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Toujours très satisfaite des produits pouchdirect. Cela fait plusieurs années que je commande sur ce site, et il n'y a jamais eu de problèmes. Délais très rapides, service client très professionnel, t... Leggi di più
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Produits de qualité, envoi rapide ! J'aime beaucoup la possibilité d'avoir des échantillons gratuits. Et je suis ravie d'avoir pu passer de produits classiques à des produits compostables grâce aux... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
PouchDirect est un fournisseur international pour des sachets stand-up, des sacs à café avec valve et sacs imprimés pour l'industrie alimentaire et non alimentaire.
Informazioni di contatto
Pastoor Somstraat 2, 8162 AK, Epe, Paesi Bassi
- 0031 (0)85 486 5240
- info@pouchdirect.nl
- pouchdirect.fr
Risposta di PouchDirect
Merci beaucoup pour votre superbe avis ! Nous sommes ravis d’apprendre que vous avez eu une très bonne expérience. Nous espérons vous accueillir à nouveau bientôt !
Jairo - Pouchdirect
Produit à la hauteur des attentes
Produit à la hauteur des attentes et livraison rapide.
13 febbraio 2025
Risposta di PouchDirect
Dear Lara,
Thank you for your great review! We're glad to hear that our product met your expectations and that you were happy with the fast delivery. Looking forward serving you again in the near future.
Team PouchDirect
Risposta di PouchDirect
Dear Marc-Antoine,
Thank you for your 5-star review! We're delighted that you found our customer service excellent and attentive. We truly appreciate your support!
Team PouchDirect
Echanges rapides et fluides
30 gennaio 2025
Risposta di PouchDirect
Dear Typhaine,
Thank you for your 5-star review! We're glad to hear that the exchanges were quick and smooth. Looking forward to serving you again!
Team PouchDirect
je suis contente les paquets sont…arrives rapidement
Je suis contente. Les paquets sont arrivés rapidement, mais un peu deformees à cause du carton. J'ai trouvé beaucoup de sachets plastiques inutiles pour chaque 25 pièces, et la commande n'est pas tout à fait bien fait .. jai eu une dizaine des paquets sans valve. :/
21 gennaio 2025
Risposta di PouchDirect
Dear Carolina,
Thanks a lot for your review! We are happy with your feedback.
First, hopefully the coffee pouches are to your satisfaction!
We pack the pouches per 50 pieces per bundle, because of the food safety (dust free).
We will make sure to use good quality export boxes with your next order. Thanks for your feedback, so we can keep improving!
Team PouchDirect
Professionnel et produit de qualité
Nous sommes toujours satisfait du service et de la livraison de PouchDirect. Commande traitée le jour même avec une livraison sous 48h.
20 gennaio 2025
Risposta di PouchDirect
Dear Jean Jose,
Thank you for your kind words, we are so pleased to read you are satisfied with our service and delivery. We are looking forward to serving you again soon. We wish you great sales!
Team PouchDirect
Marché de Noël 2024
J’ai pris contact avec vous en vue de faire un marché de noël, vos sachets sont supers !
25 novembre 2024
Risposta di PouchDirect
Dear Samuel,
Thank for writing us a review. Happy to hear our coffee pouches were perfect for your christmas market. We wish you a great sales and happy holidays. Hope to serve you again next year.
Team PouchDirect
Site facile et livraison rapide
29 ottobre 2024
Risposta di PouchDirect
Dear Carole
Thank you for taking the time to leave this nice review. We are happy to have you as a new customer and are looking forward to seeing you soon again in our webshop.
Team PouchDirect
Very good
Good customer service, Linda was cery helpful and always available when needed
17 ottobre 2024
Risposta di PouchDirect
Dear Gregory,
Thank you for your very nice words.
We are always happy to help you.
We are looking forward to receiving your first order.
Team PouchDirect
Rapide et conforme.
30 settembre 2024
Risposta di PouchDirect
Dear Fabrice,
Thank you for leaving a review. Glad everything was fast and just as expected!
Team PouchDirect
Risposta di PouchDirect
Dear Delphine,
Thanks for the great feedback! Happy to hear the shipping was fast and that you like the quality of the pouches for your product.
Team PouchDirect
Risposta di PouchDirect
Dear Baptiste,
Thanks a lot! Glad to hear everything was fast and efficient for you! Hope so serve you again next time.
Team PouchDirect
Toujours contente des produits et…
Toujours contente des produits et rapidité de livraison.
11 settembre 2024
Risposta di PouchDirect
Dear Celine,
Thank you for taking the time for sharing your shopping experience with us. We look forward to serving you again in the near future!
Team PouchDirect
The quality of the product is good
The quality of the product is good, the service efficient and the delivery quick. Perfect !
13 settembre 2024
Risposta di PouchDirect
Dear Hugues,
We are very pleased to receive your positive review and hope to welcome you again soon at our webshop.
Team PouchDirect
Serive rapide et réactif
Serive rapide et réactif ! Personnel à l'écoute et attentioné
11 settembre 2024
Risposta di PouchDirect
Dear Amandine,
Thank you for your beautiful review. We are happy to hear that you appreciate our service. We are always happy to help.
Looking forward to seeing you again soon in our webshop.
Team PouchDirect
Risposta di PouchDirect
Dear Nicolas,
Thank you for your review. We are happy to hear all your positive words. We always strive for happy customers and are glad to have you as a new customer.
Looking forward to a long cooperation.
Kind regards,
Team PouchDirect
Merci pour tout
Service avant-vente hyper réactif qui répond avec précision à mes nombreuses questions. Expédition et livraison très rapides. Produits conformes à mes attentes, qualitatifs. Je repasserai commande sans hésiter !
4 luglio 2024
Risposta di PouchDirect
Dear Alice,
Thanks for your phenomenal review! We appreciate your feedback a lot and hope to welcome you again soon.
Team PouchDirect
Risposta di PouchDirect
Dear Magali,
Thank you for your kind words. We are happy to hear that you are happy with our products.
Looking forward to seeing you soon again on pouchdirect.fr.
Team PouchDirect
très bons produits
30 aprile 2024
Risposta di PouchDirect
Dear Jean Francois,
Happy to hear you are satisfied with the pouches.
Wish you a great sales, and we are looking forward to serving you again in the near future.
Team PouchDirect
Informations mensongères, mauvaise qualité, pas de prise de responsabilité
Je déconseille très fortement ce fournisseur.
1°) La qualité est instable d'une livraison à l'autre et le fournisseur n'en prend pas sa part de responsabilité, rebasculant le problème sur moi. Nous avons correctement homologué le produit avant de lancer la 1ere production - selon le fournisseur il faudrait que je refasse les tests de vieillissement sur cette même référence avant toute nouvelle production - une aberration !
2) Les informations indiquées sur le site internet sont mensongères puisqu'il est indiqué " Conçus pour les produits alimentaires et non alimentaires" sans plus de précisions alors qu'en fait je découvre peu à peu à mes dépends que ces sachets ne sont pas compatibles avec (notamment ! ) l'huile ni avec les fruits à coque, ni avec avec les graines ...
3°) Tout cela a largement perturbé mes opérations de production. J'ai demandé au fournisseur un simple remboursement de ces sachets (sans lui imputer ni le vrac perdu ni la main d'oeuvre gachée). Il a refusé, ne proposant qu'un avoir symbolique, et se justifiant par le fait que le problème est chez moi. C'est pourtant bien lui qui est responsable et il ne l'entend pas.
--> je décommande donc fortement
8 maggio 2024
Non scritta su invito
Risposta di PouchDirect
Dear BENEDICTE G,
Thank you for sharing your feedback. We regret to hear about your experience.
Quality Consistency: Since 2021, you have been using these stand-up pouches for various products. We have previously advised that it is essential to re-test the packaging with each new product. This step ensures that the packaging remains suitable under varying conditions and helps prevent any potential issues.
Product Information: Our website states that our products are suitable for both food and non-food items. However, specific compatibility with substances like oils in food products can vary. We recommend thorough testing to confirm suitability for your unique needs, and we regret any inconvenience this may have caused.
Production Issues: We understand the impact on your operations and are sorry for the disruptions. Our offer of a goodwill credit was made to assist despite the situation. We want to stress that testing the packaging with your specific products is a critical step that we have consistently advised.
At PouchDirect, we are committed to your satisfaction and continuous improvement. We are always here to provide support and clarify any concerns. Please feel free to contact us directly at ruud@pouchdirect.nl if you would like to discuss this further.
Thank you for your understanding.
Kind regards,
Ruud Salomons
PouchDirect
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