Mine is great, APP works well, just topping it u, ready for next years holiday. My Wifes, NOT so great, APP keeps crashing as so far no one at the post office seems to be able to resolve the problem... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Post office money is a godsend if you’re travelling. Prior to having one l have been caught out with banking fees for using my normal debit card. Using and topping up is easy, you don’t have to worry... Leggi di più
L'azienda ha risposto
I have used my card in Italy, France, Netherlands, Spain and Croatia without a problem. I’ve taken cash from ATMs - paid in restaurants, for taxis, in many shopping outlets and cafes. Only problem wa... Leggi di più
L'azienda ha risposto
I have had a few problems trying to put money onto my card which is a worry for me. I have had to ring your help line and the first man was very helpful, also the second time I spoke to a lady up in... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
Informazioni di contatto
Regno Unito
- postoffice.co.uk/travel-money/card
4,1
Molto buono
5K recensioni
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Ive complained 5 times since my funds…
Ive complained 5 times since my funds were stolen 5 weeks ago. Still waiting for a refund and any sort of a reply. I now have very little confidence in travel money card
7 settembre 2026
Non scritta su invito
Risposta di Post Office Travel Money Card
Dear Anthony,
We're sorry to hear of your experience.
To help us better understand your feedback, we’ve sent you a Trustpilot email, please keep an eye out for it. Alternatively, please contact us on 0207 937 0280 or email info@postoffice.travelmoneycard.co.uk, we’d be happy to assist.
Post Office Travel Money Card
Would use this service again
15 settembre 2026
Risposta di Post Office Travel Money Card
Dear Louise Robbins,
We appreciate your positive feedback. We always aim to make spending abroad simple and hassle-free.
Post Office Travel Money Card
Shocking service
Shocking service. I ordered my currency for delivery to my local Post Office. The order clearly states that the money will be there for collection at 1pm. At 1.30pm I drive to the post office and they know nothing about it and were extremely unhelpful. No offer to call me when it arrives or to attempt to track where my money is or anything like that. They took my money yesterday and now I have nothing, not even my original money for holiday. It's really dispicable. Avoid the Post Office Exchange at all costs, literally. It may be a fair rate but that's irrelevant if you have lost all your money for holiday.
I can confirm that I had already called the Currency Exchange number and all they could say is that the money is on the way to the sorting office, not even to my local post office so they couldn't help either. Shocking.
13 ottobre 2026
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Risposta di Post Office Travel Money Card
Andrew Ward,
We are deeply sorry to hear about the distress and inconvenience caused regarding your travel money order. We fully understand how critical it is to have your funds ready on time, especially right before going on holiday, and we apologise for the lack of support you received at the branch.
As this review is shared on the Post Office Travel Money Card review page, we kindly ask for you to contact the Cash Currency line on 03458500900, or share the review on the Post Office Cash Currency page for this to be looked in to.
Post Office Travel Money Card
Easy to attain
Easy to attain, and easy to us very happy with it.
15 settembre 2026
Non scritta su invito
Risposta di Post Office Travel Money Card
Dear Peter,
We appreciate your positive feedback and that you find the card easy to use. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
I have used my card in Italy
I have used my card in Italy, France, Netherlands, Spain and Croatia without a problem. I’ve taken cash from ATMs - paid in restaurants, for taxis, in many shopping outlets and cafes. Only problem was remembering the pin for bigger payments. I would recommend it as an easy option, so long as you have some cash for the smaller independents who may not accept it for lack of the technological investment.
12 ottobre 2026
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Risposta di Post Office Travel Money Card
Dear Anthony Harniess,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
As a reminder, if you ever forget your PIN, you can view it securely through the Travel Money Card App or by calling the telephone number provided on the back of your card.
Post Office Travel Money Card
Easy to use
Easy to use, top up 24/7 my holiday is secure with travel card Trust.
2 agosto 2026
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Risposta di Post Office Travel Money Card
Dear Grethel,
We appreciate your positive feedback and we're glad the card is easy to use and load. It really helps us to hear this.
Post Office Travel Money Card
I find the USA dollar Cashcard…
I find the USA dollar Cashcard extremely useful and convenient . The app gives a real time update of spending and there is no currency exchange commision charge to each transaction as there would be with most credit cards. I have never had the card declined.
9 marzo 2026
Risposta di Post Office Travel Money Card
Dear Peter,
We are glad you enjoyed your experience using our card during your travels. We appreciate your positive feedback regarding the instant transaction notifications within our mobile application and the savings on conversion fees compared to standard credit cards. Hearing about your reliable payment experiences is wonderful. Thank you for sharing your thoughts with us, and we look forward to serving you again.
Post Office Travel Money Card
PO travel card makes travel easier.
The instructions to enable the use of the card were straightforward. The refer a friend scheme gave me a bonus to start. The card was readily accepted on my continent holiday.
7 settembre 2026
Non scritta su invito
Risposta di Post Office Travel Money Card
Dear Paul,
We really appreciate your review. It’s great to hear that using the card was convenient and straightforward, we want managing your Travel Money Card to be as smooth as possible.
Post Office Travel Money Card
Makes a change from Travellers Cheques!
Last travelled when Travellers Cheques were the default to take funds (not cash) abroad, so thought this currency agnostic Travel Money card was superb. Great that the app lets you see transactions and balance anywhere and now I’m home I can continue to buy purchases in the country I visited which won’t accept UK credit cards for payment.
22 dicembre 2025
Risposta di Post Office Travel Money Card
Dear Jules,
We are glad you enjoyed your experience using our card on your recent trip overseas. We are delighted that our mobile application allowed you to monitor your balance and track your spending effortlessly while away. Thank you very much for taking the time to share your positive feedback with us.
Post Office Travel Money Card
Really easy to use card
Really easy to use card, from registering it, loading it, topping it up and using it in the USA.
6 ottobre 2026
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Risposta di Post Office Travel Money Card
Dear Kirsty,
We’re so glad to hear topping up your Travel Money Card was easy. Making it simple to add funds and manage your card is something we always aim for, so your feedback is much appreciated.
Post Office Travel Money Card
Loaded up the card before a trip to the…
Loaded up the card before a trip to the USA.
Easy to use and to check the balance via the app.
8 ottobre 2025
Non scritta su invito
Risposta di Post Office Travel Money Card
Dear Carl,
Thanks for sharing your experience. We’re glad the app is making things easier for you. Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
Two failed attempts when using card abroad…
After one holiday when the card didn't work due to lack of instructions re the removal of the label over the chip I tried again the following year. This time it did not recognise the pin number I had changed it to so was again unusable whilst away and I had to have a replacement card on return to redeem the cash in the UK. I can see no advantage with this over using my usual debit abroad which did not incur charges for normal card purchases
19 settembre 2026
Non scritta su invito
Risposta di Post Office Travel Money Card
Dear John,
We’re sorry your card didn’t work as expected. We know how inconvenient this can be while travelling.
To assist you further, we’ve requested more information via Trustpilot, you should see the email shortly. Or you can reach us at 0207 937 0280 or info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
The Post Office Travel Card is…
The Post Office Travel Card is convenient and easy to use abroad, which is a definite plus. However, the exchange rates are significantly less competitive than the rates available elsewhere, meaning you get noticeably less for your British pounds.
For me, the convenience doesn’t outweigh the financial difference. I would definitely recommend shopping around and comparing exchange rates before using this card, as you may get considerably better value elsewhere.
Useful card, but not the best deal financially.
5 ottobre 2026
Non scritta su invito
Risposta di Post Office Travel Money Card
Dear Lorayne,
Thank you for taking the time to share your feedback, we really appreciate it. We take your comments on the exchange rate seriously. We’re always working to improve our service and deliver the best possible experience for our customers.
Post Office Travel Money Card
Risposta di Post Office Travel Money Card
Dear Michelle,
We are glad you enjoyed your experience. Thank you for your positive feedback regarding how simple it was to add funds and utilise our product.
Post Office Travel Money Card
Excellent for Piece of Mind When Travelling Abroad
Easy to top up and check purchases, impressed with the security features provided. Will be using for future holidays.
7 settembre 2026
Non scritta su invito
Risposta di Post Office Travel Money Card
Dear Jane,
Thank you for your fantastic feedback. We are delighted to hear that you found it simple to manage your balance and monitor your transactions, and that our safety measures gave you peace of mind. It is wonderful to know that you plan to take us along on your upcoming trips.
Post Office Travel Money Card
Risposta di Post Office Travel Money Card
Dear CJH,
We are happy to hear that our consistent quality of care meets your standards. Thank you for your review.
Post Office Travel Money Card
Easy to Highly Recommend and apply for
Easy to apply for, Easy to use and understand
I highly recommend 👍
1 ottobre 2026
Non scritta su invito
Risposta di Post Office Travel Money Card
Dear Stephen,
Thanks so much for your lovely review, it really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
The card is accepted wherever a credit is.
The card is accepted wherever a credit card is, it's easy to top up you money and easy to transfer from one currency to another.
1 ottobre 2026
Non scritta su invito
Risposta di Post Office Travel Money Card
Dear Leigh,
Thanks for the great review. We’re glad you had such a positive experience. If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
A great easy to use service.
11 marzo 2026
Risposta di Post Office Travel Money Card
Dear Conrad,
We're happy to hear that you find our service convenient and easy to use.
If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Post Office Travel Money Card
I top up my card prior to traveling
I top up my card prior to traveling. I wanted to top when I was away. I tried 3 times to do a top up through app and nothing happened. Yet top up with my local post office using the same debit card no problem. It's not useful if you can top up through app. That's defeat the purpose of having the card as back up.
27 settembre 2026
Risposta di Post Office Travel Money Card
Dear Mary,
We’re very sorry to hear you experienced difficulties with loading your Travel Money Card while abroad. We understand how frustrating this can be when you’re away from home.
We’ve reached out via email, as we would like to investigate this further for you, please feel free to reply directly to that message.
Post Office Travel Money Card
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