I recently purchased a tent from this company. The tent itself has several issues, and when I reached out for help, I was met with silence. Despite their claim to "aim to reply in 24 hours," I have ye... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The Jersey inflatable camping lounger I received is being returned as unfit for purpose. I inflated the lounger as instructed only for it to fully deflate 45 mins later. For the last 30mins of use it... Leggi di più
L'azienda ha risposto
Very quick delivery with no problems. The Ava camping bed is very well made and really comfortable. I bought it as a sun lounger because it is much higher from the ground (about 40cm) than a typical s... Leggi di più
L'azienda ha risposto
Habe zwei Portal Outdoor Liegen (AVA) gekauft.Beide sind an der gleichen Stelle gebrochen und somit Schrott. Offensichtlich handelt es sich um einen Produktionsfehler. Ich kann diese Liegen nicht empf... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Unit 20 Radar Way, BH23 4FL, Christchurch, Regno Unito
- portal-outdoor.com
2,6
Scarso
78 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic service
31 maggio 2020
Non scritta su invito
Risposta di Blank
Thanks Jonathan for the 5-star review!
Good quality sturdy chairs
Good quality sturdy chairs. Lightweight but strong. Quick delivery and cheaper ordered direct than through a certain rain forest website.
24 maggio 2020
Non scritta su invito
Risposta di Blank
Thanks for the great feedback and kind words.
Great lightweight chair and footrest
Great lightweight chair and footrest. But it’s much bigger than it looks! So my husband’s bagged it.
17 maggio 2020
Non scritta su invito
Risposta di Blank
Hi Jan, thanks for the 5-star review!
Superior QUALITY + COMFORT
The BALBAO CHAIR is extremely comfortable and it allows you to sit in many different positions and always have your back supported. You can sit for hours on end without feeling any discomfort that garden chairs often give you - and the lovely padded material means the chair doesn't feel that any moisture is getting trapped. It was slightly wider than I had realised so best to check the footprint size incase, like me, you are putting it in a smallish space. Because it looks high quality with a beautiful pattern - as well as being every bit as comfortable as my sofa - I am also using it in the house !
11 maggio 2020
Non scritta su invito
Risposta di Blank
Hi Gillian, thanks for the positive feedback on the Balbao Chair. We really appriciated it.
Very good quality
Very good quality, well made and comfortable, yet fold away nice and compact
10 maggio 2020
Non scritta su invito
Risposta di Blank
Hi Anthony, thanks for the positive review and 5-star review!
They prosece my order fast and they…
They prosece my order fast and they gave me all the information I need to keep track on it.
I hope the products are equivalent to the customer care!
4 maggio 2020
Non scritta su invito
Risposta di Blank
Hi, thanks for the positive review, thanks again.
Very fast efficient service
Very fast efficient service, great products
29 aprile 2020
Non scritta su invito
Risposta di Blank
Hi Ann, thanks for the positive review.
Risposta di Blank
Hi Robert, thanks for the positive review. much appreciated.
Great product
Great product, exactly as described very well made. Looking forward to giving them lots of use. Quick and efficient delivery by DPD.
28 aprile 2020
Non scritta su invito
Risposta di Blank
Hi Chris, thanks for the 5-star review. much appreciated.
Useless Jersey inflatable camping lounger
The Jersey inflatable camping lounger I received is being returned as unfit for purpose. I inflated the lounger as instructed only for it to fully deflate 45 mins later. For the last 30mins of use it was sagging in the middle rendering it useless. As for the sales process, the website worked well and delivery was prompt given the current Covid-19 situation.
11 aprile 2020
Non scritta su invito
Risposta di Blank
Hi thanks for the feedback. I'm glad you had a positive experience online and delivery was prompt. Did we manage to get in contact and offer you a replacement? Thanks again.
Zeta 3 tent
Zeta 3 tent, lightweight and good quality.
Easy to erect and pack down afterwards.
Highly recommend.
1 aprile 2020
Non scritta su invito
Risposta di Blank
Hi thanks for the positive feedback.
Easy transaction delivery was…
Easy transaction delivery was quick..and purchase was perfect
6 agosto 2019
Non scritta su invito
Risposta di Blank
Hi Sarah, thank you so much for your positive review. Enjoy your chairs! Thanks again.
Brilliant and super fast delivery
Brilliant and super fast delivery. Put tent up in minutes to check all ok before I go camping. Super quick to put and and put away.
30 giugno 2019
Non scritta su invito
Risposta di Blank
Hi Anita, we aim to be fast and efficient so thanks for the great feedback! Enjoy camping this Summer thanks again.
they need a better carrier
They sent a £54 table that got damaged in transit..so they replaced it with another that got damaged in transit...I then gave up..they need another carrier..
Emails to portal outdoor didn’t get through easily but once I did get through they were polite
11 maggio 2019
Non scritta su invito
Risposta di Blank
Hi Jo,
At Portal we pride ourselves on the quality of not only our products but also the service we provide. Since your feedback we have improved the packaging on this item to prevent the same damage occurring in future. We appreciate this is to late for your orders but we hope it will give you confidence to order from Portal in the future.
Many thanks
Portal Outdoors
Fast delivery and great communication
30 aprile 2019
Non scritta su invito
Risposta di Blank
Hi Peter, thanks for the positive feedback! We're happy you had a great experience shopping with us.
A very good tent design and of good…
I bought the portal java 4 tent, and I can assure you, its a very good tent design and of good material. Also I am very pleased with how they kept me updated from the moment I did the order. I would definitly recomend this site and their products.
26 marzo 2019
Non scritta su invito
Risposta di Blank
Hi Yanes, such a brilliant positive review thanks so much! We aim to have clear communication with customers and thanks for reviewing the tent. Thanks for the site recommendation and enjoy the tent!
At first
At first, I thought it might look too manly, but it’s actually quite fashionable. Matches with black coat or hoodies, good as a school backpack!
25 ottobre 2018
Non scritta su invito
Risposta di Blank
Thank you for your review of one of our backpacks - we're really pleased to hear that you are happy with it!
Enjoy!
Best wishes,
Sam
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