Finally someone who actually cares about providing a service. Ed Was Fantastic, we were kept in the picture from start to finish, we can't thank Ed enough. We were let down by DHL, and porta steppe... Leggi di più
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I managed to get Shehzad at very short notice having been totally let down by Anyvan who did not tell me that they had no driver. He was prompt and communication was excellent. Helped with unloading t... Leggi di più
This was a prompt service. The driver was courteous, arranged pick up and delivery times in a timely manner and also kept us informed of any changes to the route. Overall excellent experience. Would d... Leggi di più
Fantastic experience using Porta. I received live updates on whatsapp for the collection and delivery. I bought an item on Facebook marketplace and the app even had the option to pay card and the co... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.
Informazioni di contatto
20 Wenlock Road, N1 7GU, London, Regno Unito
- 0203 576 4979
- info@portadelivery.co.uk
- portadelivery.co.uk
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Was easy to set up and arrange
Was easy to set up and arrange. Organised collection and delivery times on the same day :) my motorcycle was collected from 167 miles away. No damage and securely stored.
Excellent Delivery Service
The website was so easy to navigate when booking the return of an unused bath tub. This was the largest item I have had to arrange a return and pay for myself.
My allocated moving partner collected the item on the agreed date/time and confirmation of the delivery was sent on the same day with a photograph. My refund has been processed from the online retailer the bath was being returned to.
I would have no hesitation using Porta Delivery again and would highly recommend them.
Five star service - would definitely use again
Fantastic experience using Porta. I received live updates on whatsapp for the collection and delivery. I bought an item on Facebook marketplace and the app even had the option to pay card and the couriers to pay the cash on collection (which I did not need to use but is a fantastic idea). In terms of timing, they were comfortably within the scheduled window, and delivered the item to me far ahead of the agreed schedule.
I will definitely be using them again.
Absolutely A1 service
I booked these guys to collect a van towbar from Southampton and bring it to me near Bristol. I wanted to keep the cost down, so gave them a 2 week window - they collected the next morning, then delivered it to me a couple of days later when they were heading in this direction. Fully insured service cost me £75 which, considering it was 30kg of awkward shaped load, I thought was very fair.
The courier was extremely polite, friendly, kept me up to date with progress so I knew exactly what time to expect him - he wasn't even phased by being stuck behind the binmen on our narrow road for 10 mins before he could get to my house.
If I'd paid twice the price I genuinely don't think I could have had a better service. I've saved the Porta app in my phone as my new go-to for awkward size and larger item deliveries.
Great service and competitive price
Great service and competitive price.
Collection and delivery within times specified.
Good service
Had a small early glitch in communication but recovered by the contractor Thijs who subsequently was excellent .And the umbrella aggregator Porta was fine and paymeny process smooth .Price was decent .Would recommend
Very patient and helpful
Very patient and helpful
Thank you excellant servicxe
Lisa
Everything went as expected
Everything went as expected, great service & price.
Great customer service, price and delivery
I was really happy with both the customer and delivery service provided. I chose Porta because they offered an affordably middle-of-the-road quote, and I paid for the insurance and text upgrade which is well worth it. I needed a heavy (200kg+) item nationally delivered, which had presented difficulties with other delivery services, but no issue for Porta.
When I was originally offered a delivery driver that didn’t quite meet the specification I had in mind (no tail-lift), I Whatsapped Porta and they immediately rematched me with a driver that did (tail-lift!)
The communication from the driver was really clear throughout, and my item was well cared for in transit. It arrived exactly as expected. The driver also helped move my item into the house carefully and considerately.
I should also add that I was a last minute booking - I managed to get an item collected within about 48hrs for no additional charge which is basically unheard of!
Five stars.
I requested a 3 day slot for delivery…
I requested a 3 day slot for delivery to keep costs down. The item was picked up the next day Ed “the best courier ever”. Not only he texted the vendor apologising for not contacting the same day. He informed him
re the time slot. Ed also informed me about his ETA and was extremely courteous. We certainly more people like Ed. Anyvan had quoted £110 for a delayed service Porta Delivery did it for £70 within 24 hours. I am
not going anywhere else. 🙂🙂
Fabulous communication and really…
Fabulous communication and really respectful people. Was a pleasure to deal with.
Kept upto date when item was picked up…
Kept upto date when item was picked up and when was going to be delivered price was good comeing from london to manchester only took 3 days on a flex driver whats app me keeping me upto date
The courier was fantastic
The courier was fantastic. Really nice chap. Very helpful. Communicated brilliantly with updates on ETAs. Couldn't ask for more. Many thanks!
Very easy to set up… Excellent value
Very easy to set up… Excellent value
…and their transport partners for my job (Ion and Elena), were very helpful and flexible..
Easy to manage & careful on sofa installation
Easy to manage (the pick-up was remote from me, but asked them to give me a call/message on arrival to confirm that the sofa bed is there and looks like in the picture, after which I could send the money over). Everything went according to expectations and the guys were very careful to get the sofa in the 1st floor room without damaging anything.
Cambridgeshire to Kent
I had an item to be collected from Cambridgeshire and taken to Kent.
I asked for two men and a can and that is what I got.
Two very helpful and polite men carried the item onto the van for me and delivered it three days later exactly as I requested.
Excellent service.
Thank you.
I can not be more happy, Excellent service
I can not be more happy, I was skeptical on start when I paid as I did not hear about them, as much as the cheater anyhoovan company, they were fabulous. Great experience, my move was big, from Suffolk to York and I had a great experience with porta, I had so many items, and not only the quote was much lesser than cheater anyhoovan, the delivery guys were exceptional. My delivery guy, Mahidur, made the move so effortless and they were so nice. I would recommend them to anyone who is moving and needs such service.
Efficient and easy to use courier for furniture collection
Easy to use and got my furniture from Norwich to London easily. Once you post the job, it is passed to a freelance driver, so the experience may differ depending on driver allocation. In my case, the driver was efficient and communicative so all went well. Thanks!
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