Snake oil. Shifty sales reps that tell you everything that you want to hear. Once you sign the docs everyone disappears, no questions are answered, the "success" hub is a joke. 2 weeks without a respo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
When asked how our menu had been edited incorrectly they couldn't provide an audit trail. After being told how to import contacts with phone numbers to then learn that it was useless since we can't... Leggi di più
L'azienda ha risposto
Our success reps Amy and now Ana have been great and very helpful. Popmenu tools, menus maintenance and other functions good use more improvement. The layout tools for the blog and mass emails have i... Leggi di più
L'azienda ha risposto
Popmenu has been great from start to finish. They've listened to our requests and feedback and made some really dynamic and beautiful websites for us. We've seen online sales go up drastically already... Leggi di più
L'azienda ha risposto
2,9
Nella media
55 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great helpful team
Great helpful team. Immediate action to support your business. Hire them
6 ottobre 2024
Non scritta su invito
Risposta di Popmenu
Thank you for the 5-star review! We look forward to even more success together.
User Friendly
User Friendly, Great Product!
Ashley Haney has been amazing! She is very knowledgeable an helpful!
9 settembre 2024
Risposta di Popmenu
Thanks for your review, Tony! We know how busy restaurant operators are. We want your experience with our tech to be as easy as possible with great results. Extra shoutout to Ashley on another job well done!
Hailey is a Great Rep
Everyone has been great from my rep Hailey to the support team. I also like that Popmenu is always evolving to keep up with the fast-paced tech world.
19 agosto 2024
Risposta di Popmenu
Thank you for this review, Denette! Hailey and team are here to help and do a great job. Innovation is an everyday occurrence at Popmenu, and we can't wait to show you what's next!
Amanda is so helpful!
Amanda is so helpful and talented at what she does.
She has amazing ideas and the ability to listen to what we are trying to convey as well. Super helpful. Great personality as well.
18 settembre 2024
Risposta di Popmenu
Thanks for your review, Maggie! We believe our Customer Success team is the best in the biz and are happy that you've had such a great experience. We're glad to have Amanda and her talents on our team!
Bang Average
When asked how our menu had been edited incorrectly they couldn't provide an audit trail.
After being told how to import contacts with phone numbers to then learn that it was useless since we can't text them unless they sign up through Pop menu platform.
Nothing that deters us from looking for a better option, but good enough to not leave all together.
11 settembre 2024
Risposta di Popmenu
Thank you for sharing your experience. Our team has reached out to address concerns and invite you to a special webinar highlighting exciting features that are coming soon. Hope to see you there!
My PopMenu Team delivered great ads…
All my media spots for this month were created, developed, & approved very quickly. My PopMenu Team did great work. "No Problems".
9 settembre 2024
Risposta di Popmenu
Thank you for sharing your experience, Jarrell! Our job is to make your job easier and we’re happy to hear we’ve succeeded.
Our success reps Amy and now Ana have…
Our success reps Amy and now Ana have been great and very helpful.
Popmenu tools, menus maintenance and other functions good use more improvement. The layout tools for the blog and mass emails have improved but are still fairly crude. The menus need the choice of several master menus so that their can be several location groups on different pricing tiers. Sometimes when I'm arranging the item order of the menus, ie-putting new items at the top, the items start scrolling and can't be stopped. We don't like that Google reviews can't be separated from the Popmenu reviews but Popmenu is currently working on that.
16 settembre 2024
Risposta di Popmenu
Thanks for your review, Breck! We're happy to hear you've received great support from Amy and Ana and have connected with our UX research team. They're excellent partners as we continue to evolve our offerings based on customer feedback and opportunities we see to accelerate growth for restaurants. We can't wait to show you what's next in our product roadmap!
Julio gets it
Julio gets it! He comprehends the customer issue or need and provides a quick solution
16 settembre 2024
Risposta di Popmenu
Thank you for your review, Bill! We agree, Julio gets it. We're committed to finding solutions as quickly as possible and appreciate your feedback!
I like Popmenu for the ease and use of…
I like Popmenu for the ease and use of modifying my website and their customer service support when I need it.
16 settembre 2024
Risposta di Popmenu
Thank you for your review, Scott! We know menu and website updates on the fly can be a challenge for many restaurants. We're glad we can make it easy for you!
Easy navigation
1 febbraio 2024
Risposta di Popmenu
Thanks for the great rating, Brenna! We strive to make tech that works for you and we're glad to hear we've succeeded.
Amanda is always there for me when I…
Amanda is always there for me when I need her.
10 settembre 2024
Risposta di Popmenu
Thanks for the great rating! Amanda and the rest of the team are thrilled you've had a 5-star experience.
Incredible customer service especially…
Incredible customer service especially in solving issues within the platform and making improvements!
11 settembre 2024
Risposta di Popmenu
Thank you for the great review, Sarah! We're proud to have the best customer service in the biz. We built—and are always enhancing—our platform based on feedback from operators like you. Please keep it coming!
My account manage Ashley Haney has been…
My account manage Ashley Haney has been great! She is very knowledgeable and always willing to help when I have an issue.
12 settembre 2024
Risposta di Popmenu
Thank you for sharing your experience, Alan! We pride ourselves on exceptional customer care and Ashley is a great example. We're here to help anytime.
10 Stars
I highly recommend Pop Menu. We have worked together for many years. Their customer service is second to none, and consistently outstanding, exceeding my expectations every time. As a busy restauranteur, they keep me on track on my marketing plans!
8 settembre 2024
Risposta di Popmenu
Your success is our success. Thank you for trusting us to help you grow your business and for this fantastic review, Mary Jane. We're proud to know we've exceeded your expectations!
AMAZING Pandan Burger
Of course I'm biased, since I own the place but I do also eat the food almost daily and since this review request came to me, I also pay for the food. Chef Mike made my Pandan burger amazingly. I have to say it's a top 3 burger in the city. Everyone needs to get one!
11 settembre 2024
Good for higher end restaurants
Everything’s great, can’t do social media posts or anything like that, but the most disappointing is the $1 online ordering charge.
12 settembre 2024
Risposta di Popmenu
Thanks for sharing this feedback, Riki! Our support team is here to help if you're running into any issues with posting on social media. They can also show you how to take advantage of our AI tool that automatically recommends social media content for you. We're also happy to talk through our approach to online ordering and how it favorably compares to other solutions.
Account managers have been great and…
Account managers have been great and very responsive. Platform is easy to navigate and learn.
9 settembre 2024
Risposta di Popmenu
Thanks for sharing your review, Elysha! We always want to make your job as easy as possible, and we're happy to hear we're making that happen.
Our client success manager Joshua Scott…
Our client success manager Joshua Scott is so professional and informative. Anytime we have a question it gets answered immediately. We have worked with him for about a year overall and have not one gripe.:)
11 settembre 2024
Risposta di Popmenu
Thank you for sharing this, Mashelle! So happy to see this rave review for Josh. He gets a lot of those!
Great customer service
Great customer service. Assistance with marketing. Excellent communication.
31 luglio 2024
Risposta di Popmenu
Thank you for the great review, Kim! Our job is to help restaurants be successful and we love that your experience has been excellent.
PopMenu make on-line marketing a breeze
PopMenu provides us with our online website, oue membership program,email, text and social media marketing, Waitlist and eventually blogging capabilities.
With everything in one location, it makes our electronic presence easy to manage and track.
9 settembre 2024
Risposta di Popmenu
What a fantastic review, Craig! Thank you for trusting us with your marketing needs. We love that we've made marketing a breeze for you and can't wait to help you grow your business even more.
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