We were a bit nervous about buying a pool liner on-line but we are very pleased with the product and especially with the measuring and fitting service provided by Wayne and Loz. We recommend having th... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
delivered on time after emails etc giving delivery details, and product does what is says
L'azienda ha risposto
I ordered a replacement dehumidifier which arrived promptly. However, there had been some changes at the manufacturers end so whilst it was the same product it was branded differently and did not come... Leggi di più
L'azienda ha risposto
Great Service - Winter Chemicals Needed a bit of a reminder on winterising my pool which they were able to provide over the telephone. Placed order for recommended chemicals that arrived next day, us... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Piscina all'aperto
- Fornitore di impianti di riscaldamento
- Piscina al coperto
- Servizio di ordini alimentari online
- Fornitore di staccionate per il patio
- Fornitore di pompe dell'acqua
Scritti dall'azienda
PoolStore, UK online store for all your swimming Pool Products. Swimming pool chemicals, Intex above ground pools, pool covers, heaters, pool cleaning products and much more....
Informazioni di contatto
Nutburn Road, SO52 9BG, North Baddesley, Regno Unito
- 02380734922
- Sales@poolstore.co.uk
- poolstore.co.uk
4,7
Eccellente
213 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Can’t fault them
Can’t fault them. Super quick delivery. Just the sort of supplier you need!
26 aprile 2024
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Goods not received
25 marzo 2024
Risposta di PoolStore UK Ltd
Dear Tom, we are sorry that our carrier did not deliver your goods on time. You first made us aware of the issue after our closing hours for the Easter weekend break. As soon as we saw your email on Tuesday morning when we returned to work we contacted our carrier via your tracking information to find out why your delivery was delayed. The carrier had noted 2 issues for the delay, one being the vehicle breakdown and the other being a slightly damaged box. We relayed this information to you immediately and confirmed that your goods were out for delivery again that day. We tracked your delivery and as soon as we could see it had been delivered we contacted you again to confirm this. As always we appreciate your custom.
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Good product at realistic prices and…
Good product at realistic prices and great service.
1 marzo 2024
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Excellent service as always
Excellent service as always, used this company over last 20 years
15 gennaio 2024
Risposta di PoolStore UK Ltd
We appreciate your loyal custom over the years and appreciate you taking the time to leave us your feedback.
Easy transaction
Straightforward and easy transaction for 1.5 5HP circulation pump, was exactly as described and delivered earlier than estimated.
28 dicembre 2023
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Product arrived on time as promised
Product arrived on time as promised, great service. Thx
19 dicembre 2023
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Great Service
29 novembre 2023
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Excellent company
Excellent company. Goods are always received the following day when ordered before 12 midday. Superb packaging - boxed and surrounded with fillers
7 dicembre 2023
Non scritta su invito
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Easy ordering and prompt delivery
22 novembre 2023
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
It’s not their fault but
It’s not their fault but the chlorine packaging was very poor. I ended up with chlorine spillage which was not good and took a lot of time to clear up and make safe. I’m not sure that I got it all. I did get a small refund but only after escalating. Hopefully this issue is being resolved. Previously I had many years of good service.
8 novembre 2023
Risposta di PoolStore UK Ltd
Thank you for taking the time to leave a review. As previously discussed we sealed the container with tape around the lid, then sealed the bucket within a bag and shipped it in a box full of loosefill. Despite all this packaging, the carrier has managed to handle the package in such a way that some of the chlorine granules have spilled into the sealed bag. Once you informed us of this issue we did apologise and requested some photographic evidence of how the goods arrived with you. You told us that you didn't take any photos and that the spillage was now cleaned up. Without the photographic evidence, we couldn't take up this matter with our carrier, but despite this we did make you a goodwill offer for your inconvenience.
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Always reliable
Always reliable, good availability of products and speedy delivery. Also competitive pricing- I am pleased to have been a customer for over a decade now, receiving a consistently great service
28 ottobre 2023
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated, as is your loyalty to us as a regular customer.
Informative web site
Informative web site, very easy to order on line, delivered in 2 days ahead of schedule. So refreshing!
2 ottobre 2023
Risposta di PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
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