Absolutely terrible I have waited a month for my order. Emailed twice phoned and fb messaged and nothing. I’m shocked as this pad wasn’t cheap and customised. Also very upset little girl who was waiti... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent product. Bought to replace previous PolyPads travel boots which lasted four years! New boots have four thinner Velcro straps than the three previous ones so more secure fitting. Sadly... Leggi di più
Ordered over the weekend and here by Wednesday . I’ve used Polypads for over 30 years - I’ve tried all the fashionable alternatives but always go back to Polypads. My present horse definitely prefers... Leggi di più
L'azienda ha risposto
Great quality, so well made and timeless! A must for your saddle pad collection. I thought I would have 'PolyPads' embroidered on my pad as standard, as I didn't tick the box saying I didnt want that,... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
British made, pressure relieving saddle pads that last. There's something for everyone with PolyPads; from happy hackers to top event riders, we've got something for you. PolyPads have been the professional's choice for many years, and have proven their worth across a variety of disciplines. Our PolyPads can be designed in your choice of pad colour and binding colour, with options to add embroidery if required. They're the perfect way to look after your horse's back. Our saddlepads help to reduce and distribute pressure from the rider and saddle, improving your horse's comfort under saddle. We've got a PolyPad for nearly every saddle style and horse, with bespoke sizes and thicknesses available. We're proud to make everything by hand in the UK, with our talented and experienced machinists carefully creating each PolyPad with care and attention. All of our team are, or have been horse owners, so you know that each PolyPad is made with your horse's comfort at the heart of everything we do. The trusted PolyPad design is often copied, but never equalled. We're proud to be UK manufacturers and retailers of these trusted saddle pads and hope that your horse has benefitted from all that PolyPads has to bring.
Informazioni di contatto
Unit 4, Premier Court, Kings Mill Way, NG18 5GU, Mansfield, Regno Unito
- 01623 662181
- sales@polypads.co.uk
- polypads.co.uk
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I am not satisfied as the goods have…
I am not satisfied as the goods have not yet arrived

Risposta di PolyPads
So far so good
The Doubled PolyPad
PolyPads will make your new pad in any colour combination you choose, choice of thickness too.
I went for the Doubler as I use a Treeless saddle and wanted a good comfy pad for my horse.
The PolyPad arrived eleven days after the date it was ordered.
Used the Poly Pad today, my horse and I very pleased with it.
Thank you PolyPads.
Order came through quickly and is…
Order came through quickly and is fabulous..but i would have preferred a brown or black no slip fabric rather than white for the underside of the pad
Communication was poor- great product
Communication was poor - it took just over 4 weeks for my items to arrive, after 2 weeks I chased up to investigate to be told it would be with me in a couple of days - 2 weeks later the item arrived.
A shame really as the product is brilliant and exactly what I wanted. Just a lack of customer service along the way.

Risposta di PolyPads
The pads look great
The pads look great! Exactly what I wanted. Can’t get anything like them in the states.
Great saddle cloth. Horse and I very happy.
Really nice colour options. Great quality. Fits saddle well, shaped to go in to tree. Comfortable for horse.
Roller Pad is perfect!…
The Polypad for under my lunge roller is perfect! Well designed and stays in place Product very well made and the service was good as well.
I ordered this over a month ago and…
I ordered this over a month ago and still haven’t received it. I spoke to someone on the phone and they were very rude and dismissive saying it was lost they had no idea where it was with yodel and couldn’t give me a refund or send out a replacement until it was returned. I need this for my horses bad back. The lady was very unhelpful offering no solution on how we can resolve this I am very upset and frustrated with this company.

Risposta di PolyPads
Super quality and choice of colours
Excellent service at this time of year
Excellent service at this time of year! Many thanks - this is the 2nd bed from you for my Spaniel - she loves them and has one in the office, one in the kitchen and one in a kennel on the very few occasions she has to go in one
Very lovely made thank you very much
Grey numnah …
Prompt delivery nice quality can pick your own specs, would have liked a darker grey but only one shade to choose from but overall will order again and recommend
Ordering and product great as always
Ordering and product great as always, but you delivered it in a clear bag ,that was a Christmas present for my partner and she took delivery so no surprise gift for her,

Risposta di PolyPads

Risposta di PolyPads
Excellent Pad, bad customer service
I would want to give the actual item, a customized PolyPad, five glowing stars. It's very well done, and it's great. What wasn't great was that after receipt of my order was confirmed, there was silence ... for FOUR MONTHS. All my e-mails and messages went unanswered. A friend in the UK actually called the company three times and was told they would ring back; they never did. Only when I started putting negative remarks on their Facebook page to the effect that my contact attempts were ignored, that the order was long overdue, etc. lo and behold, suddenly I got a new message that my order was ready to ship ... I understand delays, etc. but just ignoring customers is not acceptable. So customer service one star only. But once more, the Pad is now here and it is excellent.

Risposta di PolyPads
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