Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Absolutely terrible I have waited a month for my order. Emailed twice phoned and fb messaged and nothing. I’m shocked as this pad wasn’t cheap and customised. Also very upset little girl who was waiti... Leggi di più

Valutata 4 stelle su 5

Excellent product. Bought to replace previous PolyPads travel boots which lasted four years! New boots have four thinner Velcro straps than the three previous ones so more secure fitting. Sadly... Leggi di più

Valutata 5 stelle su 5

Ordered over the weekend and here by Wednesday . I’ve used Polypads for over 30 years - I’ve tried all the fashionable alternatives but always go back to Polypads. My present horse definitely prefers... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great quality, so well made and timeless! A must for your saddle pad collection. I thought I would have 'PolyPads' embroidered on my pad as standard, as I didn't tick the box saying I didnt want that,... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per equitazione

Scritti dall'azienda

British made, pressure relieving saddle pads that last. There's something for everyone with PolyPads; from happy hackers to top event riders, we've got something for you. PolyPads have been the professional's choice for many years, and have proven their worth across a variety of disciplines. Our PolyPads can be designed in your choice of pad colour and binding colour, with options to add embroidery if required. They're the perfect way to look after your horse's back. Our saddlepads help to reduce and distribute pressure from the rider and saddle, improving your horse's comfort under saddle. We've got a PolyPad for nearly every saddle style and horse, with bespoke sizes and thicknesses available. We're proud to make everything by hand in the UK, with our talented and experienced machinists carefully creating each PolyPad with care and attention. All of our team are, or have been horse owners, so you know that each PolyPad is made with your horse's comfort at the heart of everything we do. The trusted PolyPad design is often copied, but never equalled. We're proud to be UK manufacturers and retailers of these trusted saddle pads and hope that your horse has benefitted from all that PolyPads has to bring.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

233 recensioni

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3,5

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(233)

11 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The Doubled PolyPad

PolyPads will make your new pad in any colour combination you choose, choice of thickness too.
I went for the Doubler as I use a Treeless saddle and wanted a good comfy pad for my horse.
The PolyPad arrived eleven days after the date it was ordered.
Used the Poly Pad today, my horse and I very pleased with it.
Thank you PolyPads.

8 febbraio 2024
Valutata 3 stelle su 5

Communication was poor- great product

Communication was poor - it took just over 4 weeks for my items to arrive, after 2 weeks I chased up to investigate to be told it would be with me in a couple of days - 2 weeks later the item arrived.

A shame really as the product is brilliant and exactly what I wanted. Just a lack of customer service along the way.

17 gennaio 2024
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Risposta di PolyPads

HI Derry, I apologise deeply that you feel we let you down on this occasion. Thank you for your patience, I hope that you enjoy your order.

Valutata 1 stelle su 5

I ordered this over a month ago and…

I ordered this over a month ago and still haven’t received it. I spoke to someone on the phone and they were very rude and dismissive saying it was lost they had no idea where it was with yodel and couldn’t give me a refund or send out a replacement until it was returned. I need this for my horses bad back. The lady was very unhelpful offering no solution on how we can resolve this I am very upset and frustrated with this company.

17 gennaio 2024
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Risposta di PolyPads

Hi Chloe, I apologise that your pad didn't arrive, this issue was raised with the accounts manager and has since been resolved.

Valutata 5 stelle su 5

Grey numnah …

Prompt delivery nice quality can pick your own specs, would have liked a darker grey but only one shade to choose from but overall will order again and recommend

6 dicembre 2023
Valutata 1 stelle su 5

Ordering and product great as always

Ordering and product great as always, but you delivered it in a clear bag ,that was a Christmas present for my partner and she took delivery so no surprise gift for her,

13 dicembre 2023
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Risposta di PolyPads

Hi Adam, I apologise that the pad wasn't delivered how you would have liked. I will pass this feedback to our shipping manager.

Valutata 3 stelle su 5

Excellent Pad, bad customer service

I would want to give the actual item, a customized PolyPad, five glowing stars. It's very well done, and it's great. What wasn't great was that after receipt of my order was confirmed, there was silence ... for FOUR MONTHS. All my e-mails and messages went unanswered. A friend in the UK actually called the company three times and was told they would ring back; they never did. Only when I started putting negative remarks on their Facebook page to the effect that my contact attempts were ignored, that the order was long overdue, etc. lo and behold, suddenly I got a new message that my order was ready to ship ... I understand delays, etc. but just ignoring customers is not acceptable. So customer service one star only. But once more, the Pad is now here and it is excellent.

16 novembre 2023
Logo di PolyPads

Risposta di PolyPads

Hi, I apologise deeply for the delays and poor communication on our part. However I am glad to hear that you are enjoying your order.

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