Polycote Recensioni 

Risposta di Polycote

12 mag 2026

Hi Domenico,

Thank you for your five-star review! We are pleased to hear that your experience was straightforward and that the product arrived exactly as described and fitted perfectly.

At Polycote, we aim to ensure everything runs smoothly from the moment you place your order to the final application, so it is great to know the measurements were spot on for your project. Whether it is a small repair or a large scale refurbishment, we are here to support you with high quality solutions and technical expertise.

Best regards,

The Polycote Team

Risposta di Polycote

1 mag 2026

Dear Mrs Ellis,

Thank you for the 5-star review! We are delighted that our friendly and informative staff delivered a quick and easy service alongside a great product. Reliable technical support is always our goal.

Best regards,
The Polycote Team

Risposta di Polycote

30 apr 2026

Hi Mike,

Thank you for the great review! We are delighted you found our website simple to navigate and enjoyed our service. Ensuring everything runs smoothly for your project is exactly what we aim to do.

Best regards,

The Polycote Team

Risposta di Polycote

30 apr 2026

Hi there,

Thank you for the brilliant 5-star review! We are thrilled that our swift delivery and Cretex® Rapid was exactly what you needed for your repair. Providing reliable products and top tier service is always our priority.

Best regards,

The Polycote Team

Risposta di Polycote

28 apr 2026

Hi Nick,

It is great to hear you had such a positive experience when calling in to update your delivery details.

Whether it is a quick address change or a deep dive into product specifications, we always aim to be as helpful as possible to ensure your project stays on track.

Best regards,

The Polycote Team

Risposta di Polycote

24 apr 2026

Hi James,

We are pleased to hear that your order arrived exactly when expected and that you found our instructions easy to follow. At Polycote, we strive to ensure our professional grade products are accessible and straightforward for every project, so it is great to know they performed exactly as described for you.

Best regards,

The Polycote Team

Risposta di Polycote

17 apr 2026

Dear Haskell & Co Cold Storage,

Thank you very much for your kind review. It is fantastic to hear that you found our product descriptions clear and concise, as we strive to ensure our customers have all the technical information they need at their fingertips.

We are also delighted that we could get your order dispatched ahead of schedule. We understand that in your industry, timing is often critical, and we are always pleased when we can help keep a project moving forward smoothly. Regardless of the project size, providing a reliable and efficient service is exactly what we aim for.

Best regards,

The Polycote Team

Risposta di Polycote

25 mar 2026

Hi Anthony,

Thank you for your kind words. It is fantastic to hear that our sales team was attentive and that your order arrived swiftly.

Whether you are working on a small repair or a major refurbishment, we always strive to provide that high level of technical support and efficiency. We truly appreciate your business and look forward to assisting you with your next project.

Best regards,

The Polycote Team

Risposta di Polycote

16 mar 2026

Hi Andrew,

Many thanks for the five star review. We are delighted to hear that you experienced such prompt service and that the product performed exactly as expected!

At Polycote, we take great pride in ensuring our products "do what they say on the tin" while providing the technical reliability our customers need. We truly appreciate your feedback and look forward to assisting you with any future projects.

Best regards,

The Polycote Team

Risposta di Polycote

16 mar 2026

Hi Richard,

Thank you so much for your kind words and the 5-star rating!

It is fantastic to hear that you find our specialist products and technical expertise so valuable. We take great pride in ensuring our team remains highly knowledgeable so we can provide the best possible support for your projects, no matter the scale.

We truly appreciate your continued trust in Polycote.

Best regards,

The Polycote Team

Risposta di Polycote

16 mar 2026

Hi Chris,

Thank you so much for your kind words and for taking the time to leave such a thoughtful review.

At Polycote, we truly believe that every project matters, regardless of the order size. It is wonderful to hear that you have felt well supported by our team over the years and that our product range and technical knowledge have met your expectations. We strive to provide that same level of "top customer" service to everyone who chooses us for their flooring or maintenance needs.

We look forward to helping you with your next project, however large or small it may be!

Best regards,

The Polycote Team

Risposta di Polycote

16 mar 2026

Hi Ken,

Thank you so much for the 5 star review and for sharing your experience with us.

It is fantastic to hear that our delivery and packaging met your expectations, but even better to know that our product provided the perfect solution for those tricky leaking edges. Torched felt can certainly be temperamental at times, so we are delighted we could help you get everything watertight and sealed up properly.

We really appreciate your business and look forward to helping you with any future projects.

Best regards,

The Polycote Team

Risposta di Polycote

16 mar 2026

Hi Dean,

Thank you so much for taking the time to share your experience!

We are delighted that our team could step in and help you consolidate those orders. At Polycote, we understand that projects can evolve quickly, and we always strive to be as flexible as possible to save our customers unnecessary costs.

Best regards,

The Polycote Team

Risposta di Polycote

6 feb 2026

Hey Mr Ward,

Thank you for the great review of our website! We're really glad you had an easy experience making a purchase with us.

Please don't hesitate to give us a call if you need any support with your purchase. Our technical team will be more than happy to talk you through how to install your products.

Warm regards,
The Polycote Team

Risposta di Polycote

6 feb 2026

Hey Andre,

Thank you so much for your wonderful review. We'll be sure to pass your comments on to the rest of the team who work hard to make sure all of our product content is helpful and up to date.

Don't hesitate to get in touch if you need any support with your installation.

Warm regards,
The Polycote Team

Risposta di Polycote

22 gen 2026

Hey Gary,

Thank you for such a detailed and positive review! We’re really pleased to hear that the whole process was stress free and well supported from start to finish. Shannon will be delighted to receive your kind feedback and we'll certainly pass this on to Chris and his team, too. It’s great to know that the communication, preparation guidance, and final result all met your expectations.

Thank you for choosing Polycote and for your recommendation – we’d be more than happy to work with you again in the future :)

Warm regards,
The Polycote Team

Risposta di Polycote

Aggiornata il 22 gen 2026

Hey MintMech,

Thank you so much for the wonderful review. We’re delighted to hear that our communication and on-site support gave you confidence from the outset, and that you’re pleased with both the product and the finished result. It was a pleasure working with you, please don't hesitate to call us if you need any more support or advice in the future :)

Warm regards,
The Polycote Team

Risposta di Polycote

10 dic 2025

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to clarify a few key points.

All materials supplied by Polycote are provided strictly in accordance with our published Terms & Conditions. As outlined in section 8.11 - also highlighted on the proforma you received at the point of purchase - powdered goods are non-returnable, and liquid items are subject to our standard restocking fee. While we understand this may be disappointing, these terms exist to ensure product integrity and fairness for all customers.

Regarding pricing, our products and accessories are specified for industrial-grade resin flooring applications and are sourced to meet the performance, durability, and warranty requirements of that sector. Retail alternatives can appear similar but are typically intended for lighter domestic use, which is why their pricing may differ.

While we regret that this has not aligned with what you expected, you were of course under no obligation to purchase from us, and we fully respect your decision to explore other suppliers in future.

Our intention throughout has simply been to provide clear and accurate information, and we remain happy to answer any further questions you may have.

We genuinely appreciate your feedback and wish you all the best with your ongoing flooring project.

Risposta di Polycote

5 nov 2025

Thanks for the 5 star review, Lee!

We're so glad Mason was able to provide you with an alternative product and get it there quickly. We've passed your review over to Mason so he can see the great feedback. Don't hesitate to give us a call if you need any more support or product advice.

Warm regards,
The Polycote Team

Risposta di Polycote

24 ott 2025

Hey Bazz, thank you so much for your wonderful review. We're so glad we were able to offer you fantastic support and that our product recommendations were exactly what you needed.

We'll certainly pass on your review to the rest of the team - we really appreciate this detailed feedback. Please don't hesitate to give us a call if you need more advice on any future projects.

Warm regards,
The Polycote Team