My clients are enjoying the additional comfort now we have a Plush & Oak lounger in my lash salon that they nearly all fall asleep .. my pregnant clients have especially loved our Edda as the curve... Leggi di più
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Overall Love the bed. However for the cost the headrest is horribly uncomfortable for all of my clients. So I bought a nice pillow from amazon that does not match the table. Shortly after purchasing... Leggi di più
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Our experience with plush and oak 8 beds later in two purchases will tell you we love our eddas. We had a few exchanges about quality but it wasn’t anything we couldn’t mutually fix. That’s why we can... Leggi di più
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Updated review: The bolster paired with the Edda makes all the difference, after posting a review, the customer care team reached out and offered me a bolster at no charge. Ive used it for a littl... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
The Future of Salon. Committed to innovation in salon furniture through domestic manufacturing, and luxury finishes in the largest variety of colours in the market. Known for The Edda Ergonomic Curved lash (and beauty) bed, as well as other designs like The Charlie Salon Bed, and Fleur artist stool, created by founders Courtney Buhler and Jordan Driessen, and patented around the world. Plush + Oak salon concepts produces and manufactures luxury ergonomic salon furniture that can be used as lash beds, brow beds, facial beds, waxing beds, massage beds, and more. Proudly manufactured in North America and voted "the biggest innovation in the salon industry" 2022. Plush + Oak manufactures over 2000 custom salon pieces every year with our in-house production team dedicated to top quality materials and craftsmanship. We are elevating the salon industry one piece of furniture at a time -- THE FUTURE OF SALON is here!
Informazioni di contatto
Canada
- plushandoak.com
3,9
Molto buono
91 recensioni
Non ha risposto alle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Not worth the time & money
It has been exactly 12 weeks and still have not received my 3 Edda beds. I spent $6,000 dollars on 3 beds that said would take 6-8 weeks and I was on a time crunch but chose to take the risk. My business is now losing money because my lash/ PMU Suites don’t have beds in them yet to use. I suggest to the consumer to buy from a reputable manufacturer/ trading company on Alibaba out of China and get the same style bed for roughly $200-$300/ piece plus shipping and will still take 6-8 weeks but at least you’re saving thousands of dollars. They are importing them here anyway and make you fill out the customs forms. Might as well cut out this middle man making $$$ on the markup. Note for the company; the price point would be worth it if the product/ shipping would be received in an appropriate amount of time. Should probably start having items in stock and sell those making it more exclusive but accessible. It is sad to pay all of that money and not even get excited when they come in because it’s been so long and you just have to take the loss that you made a poor business decision.
22 giugno 2023
Risposta di Plush and Oak
Hi Jaime!
I am sorry that your experience with us was less than ideal. We do take timeframes of production seriously and upon further inspection of your order we can see that there was a 2 week delay due to a delay with our fabric mill. We take timelines very seriously, and I can assure you this is not our norm. I will be contacting you regarding a credit for the fact it was delayed, as we missed the mark.
All Plush + Oak beds are manufactured in-house in Canada by our upholstery team at our Headquarters using AAA+ Grade North American materials. We apologize if there was confusion about our customs form. That form is for the Canada/US border as we produce our beds in Canada and send them to the USA predominately. That form allows Plush + Oak to handle all import fees for our customers so the delivery is smooth and there are no additional fees for our customers.
We hope you're thrilled with your beds, and we apologize about the delay with your order. This is not the norm for us, as we have a 95% on time rate. We are working towards our goal of having beds in stock someday as we would LOVE same week shipping for our customers and we appreciate your feedback and business.
--Courtney and The Plush + Oak Team
It really does not meet quality…
It really does not meet quality standards, it is a product that costs money and when I filed my claim I did not have it. no result to return the article .... I was not satisfied! I hope this helps other buyers
10 febbraio 2023
Risposta di Plush and Oak
Hi Lucia!
I pulled up your file with us and see that you have placed multiple orders with us over the last few years but you did not like the design of the bed cover for your Edda bed. The covers are returnable as well as any of our accessories! Please ship them back to us at your convenience and we will be happy to provide you a refund. I will reach out again on our email thread!
--Courtney
Love my bed
Love my bed, so comfy and gives my room a luxury feel! Also great customer service!
19 marzo 2023
Non scritta su invito
Risposta di Plush and Oak
Thanks so much Maegan!
We appreciate you taking the time to review us, and we are so glad you love your pieces from Plush + Oak!
--Courtney and The Plush + Oak Team
We are so happy with the beds and…
We are so happy with the beds and couldn’t have been more excited!! Thank you for amazing customer service and great quality/ reliability.
19 giugno 2023
Risposta di Plush and Oak
Thank you so much Sophia!
You were a pleasure to work with and we are so glad to hear you love your pieces! Thanks so much for choosing Plush + Oak!
--Courtney and the Plush + Oak Team
Risposta di Plush and Oak
Thank you Mary!
We appreciate the review! So glad you love your bed and we appreciate our customers being dedicated and excited about the fact they are made to order even though it takes a bit longer n ! We hope you can tell all the care that went into producing it. Thanks so much for your business.
—The Plush + Oak Team
The best decision ever!!
Order one of the very first beds and couldn’t wait to try it out. Was a little sad at the packaging and state of the bed when it arrived but the customer service was great offered me a discount and was very helpful. I have had so many clients tell me how amazing the bed is, and not only has it been awesome for them my body has loved it too. I can’t wait to try the other products this company has made. Thanks again guys!
19 febbraio 2023
Non scritta su invito
Risposta di Plush and Oak
Thank you Jade!
We are glad that overall you had a great experience with us and that we made sure that we made things right with your small damage in shipping. We appreciate customers like you who allow us to make this right when things don’t go 100% perfectly. So glad you’re enjoying the beds and that we can continue to manufacture more for your business down the road.
Thank you!
—Courtney and The Plush + Oak Team
Comfort & esthetic
Alll of my clients are out like a light bulb in 15 min! As a lash Artist this is an A+++ in all aspects! Great for clients who typically have back issues laying flat. I never hear a “how much longer” anymore and I couldn’t of asked for more! The bed is so beautiful and elegant! I always hated the look of a massage bed! My room now looks and feels luxurious!
Had an issue when I just received the bed and customer service was great! They went to great lengths with customer service and made sure I was happy with my purchase! Shipping was looongg but I understand it is made to order, and it makes that more special! 5 months in and still happy!
15 gennaio 2023
Non scritta su invito
Risposta di Plush and Oak
Thank you so much Inessa!
We appreciate you taking the time to leave us a review and we are glad your bed has elevated your space! We do take pride in our beds being made to order with very high quality and we work towards decreasing lead times but glad it was worth the wait!
—Courtney and the Plush + Oak Team
Best purchase ever!
I had been looking at the Edda bed for a while and I finally caved. I’m OBSESSED and so are my clients. The bed is stunning. I love that my legs fit under the head rest. My pregnant clients actually get to enjoy their appointments comfortably. My lash room is so chic now too! The date of experience I put down was when it shipped. Not quite sure the exact day it arrived.
12 gennaio 2023
Non scritta su invito
Risposta di Plush and Oak
Thanks so much Taylor!
We appreciate you taking the time to leave a kind review about our company and your Edda beauty bed! It’s music to our ears that your pregnant clients are comfortable as well as yourself! That’s why we designed them, so there would be no strain.
All the best,
—The Plush + Oak Team
5 star lash studio
Ordered my bed for myself as a Christmas gift! Best decision I’ve made for my business!! Even for myself my posture is better than ever! Would definitely recommend this investment to everyone! Made my salon aesthetic 5 stars!
1 dicembre 2022
Non scritta su invito
Risposta di Plush and Oak
Thank you so much Nina! We are so glad you’re enjoying your purchase and improved posture. Happy bodies = long careers!
Thanks so much for choosing us for your salon needs.
—The Plush + Oak Team
Love all the colors and so obsessed…
Love all the colors and so obsessed with the bed! ♥️♥️♥️
16 giugno 2023
Non scritta su invito
Risposta di Plush and Oak
Thank you Irina!
We look forward to producing your beds!
—Courtney and the Plush + Oak team
I love my Plush and Oak bed and pillow
I love my Plush and Oak bed and pillow! I have the Edda bed in Dune & recently got the matching pillow. My clients love it and don’t want to get up after their service! It’s elegant and comfortable and I couldn’t see myself ever using another bed+pillow combo!
15 marzo 2023
Non scritta su invito
Risposta di Plush and Oak
Thanks so much Emma!
We are glad to hear you’re enjoying your bed and pillow! Always nice when it all matches and works together. Thanks for choosing Plush + Oak! We appreciate your business.
—The Plush + Oak Team
I have the Edda bed and the sugar lash…
I have the Edda bed and the sugar lash pillow. I have been using the bed for 2 years now and every client, 5-6 clients, 5 days a week have the best naps, no back pain. It’s curved just perfectly for comfort. Not only is it perfect for them, it is the most comfortable for me as well. I can rest my arms on the head rest. I have a large working space. I do lashes and brows and I am so in love. The pillow is an added bonus for the comfort of my clients. I’ll never use another lash bed in my life ♥️
15 giugno 2023
Non scritta su invito
Risposta di Plush and Oak
Thank you so much Amanda!
I am so glad you’re having a good experience with your bed from us. We appreciate your business and look forward to working with you for years to come. Better together!
—Courtney and The Plush + Oak Team
If I could put 10 stars I would
If I could put 10 stars I would! Not only do my clients love this bed, I have scoliosis and this bed has SAVED my back! Being able to put my legs fully underneath the head of the bed is life changing!
The bed being so aesthetically pleasing is just a perk, l will forever highly recommend investing in one of these beds!
15 giugno 2023
Non scritta su invito
Risposta di Plush and Oak
Tennessee this is so kind! We are absolutely heart warmed to hear that our bed design helped your back! So often we get reviews that the clients love the beds but we really did design the beds first and foremost for the artist! Glad you’re enjoying it!
—Courtney and The Plush + Oak Team
Love this bed!
I'm so happy with my purchase! My clients all rave about how comfortable my new Edda bed is, and honestly - I'm so much more comfortable too! The leg room and the wide headrest are such a game changer for my appointments and long days lashing.
15 giugno 2023
Non scritta su invito
Risposta di Plush and Oak
Thanks so much Jade!
You were a dream to work with and we enjoyed producing your new bed. Thank you for trusting us and we are so glad you and your clients are comfy and enjoying the Edda!
—The Plush + Oak Team
Best Ever!
Plush & Oak’s beds AND customer service exceeded my expectations! Im so happy with not only the interactions but the quality of the bed is incomparable. My clients absolutely LOVE it as well as myself feeling the most comfortable ever working. If you’re on the fence about ordering just do it!
14 agosto 2022
Non scritta su invito
Risposta di Plush and Oak
Thank you so much Lindsay!
We have loved seeing your space come to life with your new bed! Thank you for choosing us and here’s to your continued success!
—The Plush + Oak Team
Our experience with plush and oak 8…
Our experience with plush and oak 8 beds later in two purchases will tell you we love our eddas. We had a few exchanges about quality but it wasn’t anything we couldn’t mutually fix. That’s why we can gladly give them a 5 stars because customer service has been exceptional. Thank you Courtney! You and your team are amazing and the beds are breathtaking!
13 giugno 2023
Non scritta su invito
Risposta di Plush and Oak
Thank you so much Yaya!
It has been a joy to work with you two on your location! We appreciate how communicative you are and of course all the photos! Beautiful inside and out. We look forward to serving you again in the future!
—Courtney and The Plush + Oak Team
My clients are enjoying the additional…
My clients are enjoying the additional comfort now we have a Plush & Oak lounger in my lash salon that they nearly all fall asleep .. my pregnant clients have especially loved our Edda as the curve and raised leg design takes the pressure off their lower back which is amazing!
Not to mention how it has upgraded the whole salons look luxury design features at an affordable price.
Very happy & will be purchasing more when we open our new locations throughout Australia.
1 giugno 2023
Non scritta su invito
Risposta di Plush and Oak
Thank you so much Emma!
We are so happy to have you as one of our first customers in Australia! We are glad you love the bed and especially for your pregnant clients — one of the main reasons I patented the designs was for sciatic nerve pain from having children so I knew it was going to be a great solution! Looking forward to your expansion and doing business together in the future! Thank you for your trust.
—Courtney + The Plush and Oak team
Sexy and Ergonomic
What is most impressive about these beds is the amount of detail in the design that was done. Not only is this bed super sexy, it’s also done so ergonomically well. What an incredible product!! Makes me wish I owned my own salon! 😃
1 giugno 2023
Non scritta su invito
Risposta di Plush and Oak
Thank you Rod!
It’s so nice to receive design reviews of our patented salon bed! We are very proud of the Edda design and glad you appreciate it as well.
-The Plush and Oak Team
Best Lash Bed On The Market
Plush and Oak quite literally has created the best lash bed in the game. Customers constantly comment on how comfortable my Edda bed is! The customer service team went above and beyond for me and helped me decide what would look best in my studio. Any questions or concerns I had were promptly answered and they made this whole experience a totally breeze. I cannot wait to purchase more beds in the future!!
17 maggio 2023
Non scritta su invito
Risposta di Plush and Oak
Thank you so much Megan!
It was a pleasure to work with you on the design of your space. We truly enjoy collaborating on the aesthetic of each salon and what the owner has in mind for their studio. With 9+ shades to choose from, our hope is that every customer finds a bed option that truly represents their branding. We look forward to working together again soon!
—The Plush + Oak Team
Risposta di Plush and Oak
Hi Kelse,
We are sorry to hear your experience was less than you expected with us! We aim to hit the mark every time, but feedback is valuable for us to grow. We see from your file that your order was a bit delayed due to a fabric back-order which is rare, but we understand this is frustrating. I see our team has been in correspondence with you already but I will reach back out again as we want to make sure that your experience is a positive one!
—Courtney
The Plush + Oak Team
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