Pleasurewood Hills Leisure Park Recensioni 

47
•
TrustScore 2.5 su 5

2,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Firstly the prices were reasonable. Staff on entry friendly and helpful when I enquired about parking and rides. Went to parrot coffee / ice cream / stand, the young girl serving was amazing. Coffee w... Leggi di più

Valutata 1 stelle su 5

We went thursday morning, hot day DISAPOINTED 2 rides wasnt working, the carousel didnt have any music on as it allways does but the ride was so creeky went so slow needed some oil. The superma... Leggi di più

Valutata 1 stelle su 5

AVOID AT ALL COSTS Our daughter attended a beavers/scouts trip here and we received a parking fine for dropping her off and collecting her for £170. Our parents also received the same fine for drop... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Short queues on half term, countless and varied rides had, kids loved it (5 and 7). Very polite and helpful ride operators. Sea Lion/Bird shows were very well done. For the entry price you can't compl... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di biglietti per eventi
  2. Centro divertimenti
  3. Parco divertimenti

Informazioni fornite da varie fonti esterne

Family attraction. Details of rides, entertainment and opening times. Online ticket purchase.


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

47 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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2,6

Tutte le recensioni

(47)

9 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Hilariously bad

Hilariously bad. Something you’d expect to see in a horror movie where it starts at the derelict theme park (calling it that is a stretch.

I genuinely think the owners should lean into the fact it’s so bad and make it part of the experience. Like a horror park or something. Would be great at Halloween as it’s so bad. Weeds everywhere, fences falling apart, rides broken and held together with cobwebs and cable ties.

I wouldn’t have left a review. However, the three threats of ‘being chucked off the ride’ are worthy of a mention.

1) elephants. Don’t press the buttons too much of you’ll get chucked off the ride.

2) carousel. Don’t stand up or you’ll get chucked off the ride.

3) bumper carts. Firstly, there was 4 in action, which 5 piled in the corner waiting repair. In fairness they were being repaired. But the threat was; don’t drive into the maintenance man or you’ll be chucked off the ride. Roger that.

How bad it was kind of made it more enjoyable. Gave us something to laugh at.

Would never go back. Ta.

25 agosto 2026
Non scritta su invito
Valutata 2 stelle su 5

Not great

Excessive charges to get in and then to pay for parking on what is a field is a rip off , very few disabled bays , we had 2 blue badge holders and had to park right at the other end of car park , very depressing atmosphere round the park and non riders have to pay the same price as riders , food and drink booths so slow we gave up in the end but the grandkids enjoyed the rides which is the only reason I gave 2 stars not 1 .

17 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Great Day Out

Firstly the prices were reasonable. Staff on entry friendly and helpful when I enquired about parking and rides. Went to parrot coffee / ice cream / stand, the young girl serving was amazing. Coffee was OK, tea was good. Donuts were good. Grandkids went on lots of rides. All very good. Litter pickers everywhere, so park was clean and tidy. Don't normally leave reviews but we had a great time and will definitely go back

24 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

We went thursday morning

We went thursday morning, hot day
DISAPOINTED
2 rides wasnt working, the carousel didnt have any music on as it allways does but the ride was so creeky went so slow needed some oil. The superman was really slow, bumpy and it used to go quick, its sad to see pleasurewood hills has gone down hill, 90s waa the best time the armosphere was amazing, the staff was allways friendly approaching you, lots of laughs with woody.
Never had to pay for parking,
Bring back some of the old rides, improve the atmosphere, walking in the park feels depressing.
Its not worth £21.95 unless the park improves, £10pp i would say
Its a shame

13 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Great place to go and well worth the price

We went today and the park is nice, friendly, happy to be in. You can go on lots of rides, enjoy yourself, relax, see the different things the have there. And the pricing to go is very good. We had a fantastic day, got to go on everything. The place is well kept, clean, no issues at all. Everything about this park is better than a lot I’ve been to. I would highly recommend going there.

2 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

i went there for my birthday today and…

i went there for my birthday today and it was fun and fantastic and thank you for your employees for helping everyone

9 maggio 2026
Non scritta su invito
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Risposta di Pleasurewood Hills Leisure Park

Hello and thank your review, we are so pleased you enjoyed your visit to Pleasurewood Hills and had a great birthday celebration We are so pleased our staff offered you and your family a great experience and we look forward to welcoming you again in the near future.

Valutata 1 stelle su 5

AVOID AT ALL COSTS

AVOID AT ALL COSTS

Our daughter attended a beavers/scouts trip here and we received a parking fine for dropping her off and collecting her for £170. Our parents also received the same fine for dropping off her sister so we have just had to pay £340 in fines (not including park entry tickets too!) for simply being in their car park for 18 mins despite us paying the £3 drop off fee. Disgusting attitude and experience and will certainly never return.

18 maggio 2025
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Risposta di Pleasurewood Hills Leisure Park

Hello and thank you for reaching out. We are truly sad to hear you have received parking charge notices. We have gone above and beyond to make it clear to guests with signage on site , including on entry, as well as online with information and booking prompts to ensure guests have covered their parking. While we appreciate it is a relatively new operational change for the park, it is commonplace across the attractions industry. If you do wish to appeal, we advise to reach out to Smart Parking.

Valutata 1 stelle su 5

terrible

ages and ages ago i wrote a message to them saying i went and most rides were closed and to ask for money back since barley any was open they never responded. staff are great though

13 ottobre 2025
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Risposta di Pleasurewood Hills Leisure Park

Hello, thank you for your review. We are sad to have only received the one star. Rest assured we do respond to our guests when they email. Have you reached out to us since? While we appreciate ride closures can be inconvenient, we reserve the right to limit their availability should there be any need to, such as engineering works. With our website ride status function as well as our on-entrance screens, we do our utmost to informed guests of planned closures.

Valutata 5 stelle su 5

Great place, great value for money

Great place! Yes it’s a bit run down in places but it’s great value for money and I’m sure updating it further would drive the prices up. No queues, lots to do, there’s some great rides and we went with children ages 4 through to 12 years old and they all had a great day. Even us adults had fun! Sea lion show and circus were great, It’s so nostalgic having gone every year as a child. Love seeing a lot of the rides from then are still here. Fun day out

27 giugno 2025
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Risposta di Pleasurewood Hills Leisure Park

Hello and thank you for your review, we are so pleased you enjoyed your visit to Pleasurewood Hills. We love welcoming guests from all generations to make amazing memories. We are so pleased to hear you had a good time and hope to welcome you again soon.

Valutata 3 stelle su 5

Is great to see this park surviving but only just

Is great to see this park surviving , but that's only just . Everywhere you go in this park is crying out for investment and there is obviously no or little chance of that .
With new pricing structure and parking charges it is now imperative that investment in new rides and landscaping is forthcoming or the survival of this great little park is in real danger .

28 agosto 2025
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Risposta di Pleasurewood Hills Leisure Park

Hello and thank you for your comment. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additional and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride.

Valutata 1 stelle su 5

Run down

I wouldn't recommend this theme park to anyone looks run down, the French company say its invested in it since 2011
All I can say is in some parts yes but in other areas not ,
I personally think the park needs a year closed and for work to be carried out and some new rides ,
Even down to woody bear he looked old and dirty so only one star

26 agosto 2025
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Risposta di Pleasurewood Hills Leisure Park

Hello Adrian, thank you for taking the time to review our park. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additional and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride.

Valutata 5 stelle su 5

Carl the medic made it a great arvil…

Carl the medic made it a great arvil for me and my family and made the day so much better with his joy and enthusiasm the pirate ship ride was amazing as we got a back storey from Carl

19 agosto 2025
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Risposta di Pleasurewood Hills Leisure Park

Hello Mdwa, thank you for taking time to review our park, and for the 5 star review. We are so happy to hear that Carl, made your experience at the park so much better. We will pass this onto him. We hope to welcome you back to the park in the future. Team PWH 😊

Valutata 1 stelle su 5

Carl

As soon as we arrived at the carpark ,Carl the first-aider/car parking attend/security/manager of the park came flying over (as fast as a jet plane) and helped us find a parking space , he guided us around the park and proceeded to tell us all the longstanding history of Woody the bear...Carl was a blessing , we will be back for carl

19 agosto 2025
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Risposta di Pleasurewood Hills Leisure Park

Hello Bea, thank you for taking the time to review our park. We are so happy to hear Carl made your experience at the park great, and you got to hear about Woody Bears history. We look forward to welcoming you back to the park in the future. Team PWH 😊

Valutata 1 stelle su 5

Abandoned theme park that's still open

If it wasn't for the fact that I paid to get in, I could have been an urban explorer looking around an abandoned theme park.

Sorry (not sorry) this place is now an absolute disgrace - fallen from a lovely local attraction to a theme park that has been allowed to fall apart. So sad to see; lots of investment 11 years ago when we first visited but neglected since due to false promises, it seems, by 'Looping Group', the French company that bought the park some years ago. This company seem to be wringing the last possible finance from the park before it is closed.

Some of the rides today were closed 'for maintenence' (which is a concern in its own right), staff were lovely, but it's pretty clear they are fed up.

Plus points:
1. The park was open.
2. The staff were friendly.

Negative points:
1. The park was open.

Please (pretty please, with a cherry on top) someone tell Laurent Bruloy (owner of Looping Group) that his takeover of this theme park and subsequent management is the worst thing that could have happened in its history.

Trustpilot doesnt allow for pictures to accompany revirews but i took 20-odd of how this park is dilapidated and filthy dirty. Honestly, they look like an Urban Explorer's effort to document an abandoned theme park.

To the person at Pleasurewood Hills whose job it is to read reviews; forward this review to senior management before it is, truly, too late for you all.

1 agosto 2025
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Risposta di Pleasurewood Hills Leisure Park

Hello Liam, thank you for taking the time to review our park. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additional and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride. Team PWH 😊

Valutata 1 stelle su 5

Shockingly bad

Shockingly bad. Many of the popular and best rides were closed yesterday. One broke down when we were in the queue, another broke down when we were on it and we were trapped in the dark for over 15 minutes. The park is run down and there seemed to be a lack of staff so many rides were closed. Never again and a total waste of money. Oh and you have to pay an addition £3 to park in a field.

25 luglio 2025
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Risposta di Pleasurewood Hills Leisure Park

Hello Simon, thank you for taking the time to review our park. We are sad with the 1/5 review, but we welcome positive, and constructive feedback, so we can continue improving our park. We are sad to hear you were on one of our rides while it stopped working, in the event a ride should experience technical issues, the engineer team will respond, and reopen the ride, as soon as the issue has been resolved, and the necessary safety checks have been carried out. While we appreicate parking parking is fairly new to Pleasurewood Hills, it is very common across the industry, and of those that charge for parking, we are certainly a lower price. We hope to welcome you back to the park in the future. Team PWH 😊

Valutata 3 stelle su 5

Pleasurewood hills

Pleasurewood hills, is a great park, its not alton towers but its cheaper and easier to get to!!! Still lits of fun. My only complaint is the fast track wrist bands! Waiting for a ride and a load of jumped up over privileged kids jump the queue! I know they pay but so do I!!!!

21 luglio 2025
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Risposta di Pleasurewood Hills Leisure Park

Hello Chris & Katie, thank you for taking the time to review our park. We are so happy to hear you found our park great. At the park we do not offer fast track wristbands for anyone to purchase, the only wristbands we provide are the access wristbands for disabled guests, these are free of charge , for guests who may struggle with queuing, for long periods of time, and have shown us official documentation. We hope to welcome you back to the park in the future. Team PWH 😊

Valutata 1 stelle su 5

Uks worst theme park

Without a doubt, the worst theme park in the UK,
Broken down, poor maintained rides, run down, depressing scenery and high prices.

Barely any rides left now, when I was a child there was a lot more attractions here, now, half the buildings are closed, a few food shacks and toilets are all that remain.

My son hated it so much that he wanted to leave and even had an anxiety attack because of how much it cost to get in. £60 for 2 riders a 1 non rider.

Now food, tske a packed lunch cause it's a rip off for food here, £10 for a burger on its own, or £15 to get it with fries and a drink, that's £15 a person, £45 for 3 people to eat.

Save your money, go to pleasure beach instead, much better value for money

1 maggio 2025
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Risposta di Pleasurewood Hills Leisure Park

Hello Mr Curtis, thank you for taking the time to review our park. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additional and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride. Team PWH 😊

Valutata 1 stelle su 5

The whole place should be knocked down

The whole place should be knocked down, rides closed, cafe's boarded up and bored staff. Not helpful with parking and place was flooded. Not worth the cost.

1 giugno 2025
Non scritta su invito
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Risposta di Pleasurewood Hills Leisure Park

Hello Kirsten, thank you for taking the time to review our park. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. Its unusual to hear our staff looked bored, as they work really hard, to give our guests the best possible experience. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additional and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride. Team PWH 😊

Valutata 1 stelle su 5

Honestly if I could have given NO stars…

Honestly if I could have given NO stars I would have . I would strongly advise anyone thinking of going don’t waste your money ( and it’s very expensive) . I last went in the nineties and it looks like nothing has been done since then , not a coat of paint,rides cleaned etc etc .
Today I took my 3.5 year old grandson and it was disgusting. Half the rides weren’t open ( including chair lift, toddlers mini twister ) and the rides that were open were very poorly maintained ( flaking paint, seats ripped, dirty ) and generally not appealing to anyone to want to go on them . My grandson went on the teacups ( also filthy, ripped seats , flaking paint ++++- it was hard to identify what exactly they were !) and the bumper cars . Unfortunately on the bumper cares the seat belt was useless and following one bump he was thrown forward and smashed his face ( I was with him so he was accompanied) . He was so upset and shaken we had to leave after having spent less than two hours there.
The place was also swarming with wasps , I acknowledge there is little they can do about this however keeping rubbish bins empty and clean would help.
I was going to seek out the manager and make my views known and request a refund however my grandson was so distressed it wasn’t appropriate as he needed to get home .
I can honestly say I will NEVER go back and will strongly advise friends/ relatives not to either . Luckily there are other places to visit 100 times better than pleasurewood Hills ( I’m thinking the word pleasure should definitely be removed as today our experience was anything but pleasurable!!)

9 luglio 2025
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Risposta di Pleasurewood Hills Leisure Park

Hello Jane, thank you for taking the time to review our park. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additional and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride. If you ever have any issues while on park, please ask to speak to the duty manager who will be happy to help. Team PWH 😊

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