Please Connect Me Recensioni 

193
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

PleaseConnectMe has made our move to the UK incredibly easy, with immediate access to selected suppliers (utilities, internet, TV, banks…) and very precise answers to our questions. They have enabled... Leggi di più

Valutata 5 stelle su 5

Max and Taela did a fantastic job getting all my utilities and broadband set up. There were some meter complications to sort out but this was all resolved quickly and efficiently by them without me h... Leggi di più

Valutata 5 stelle su 5

Nimisha, a staff member, responded to our requests very politely. Her phone manner was also very courteous. She handled our water, gas, and other utility contracts all at once, which saved us a signif... Leggi di più

Valutata 5 stelle su 5

This service is truly helping make our move much smoother by centralizing the all basic needs we have with regards utilities connection - gaz, electricity, water, internet, TV etc... Tanya has been... Leggi di più

Dettagli dell'azienda

  1. Azienda di utenze domestiche
  2. anche in
  3. Impresa di fornitura utenze
  4. Impresa di traslochi
  5. Negozio di forniture per traslochi
  6. Servizio di telefonia e internet
  7. Servizio di trasloco e immagazzinamento

Scritti dall'azienda

Please Connect Me is a utility concierge service. We help customers set up their utilities when they move into their new homes, to save them time, frustration & money. With our extensive network of suppliers, our customers are guaranteed access to the best prices on the market.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

193 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(193)

57 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Very helpful assistance

Very helpful assistance to quickly connect services and when I changed my mind about a particular issue this was also resolved without delay.

19 settembre 2023
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, J! If there is anything we could have done better for you, please let us know at support@pleaseconnectme.co.uk -Janis

Valutata 5 stelle su 5

Highly recommend

I have had a truly outstanding experience with Please Connect Me. The overall utility setup (electricity, water, council, broadband) plus guidance (TV licensing, insurance, cleaning services, smart metering etc.) took less than 30 minutes. Many thanks to Pearl Agbonkonkon who had answers to all of my questions readily and made the process smooth, effortless and enjoyable. Highly recommend to anyone.

15 settembre 2023
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, Marta! We're so glad we were able to help, and hope everything is well at your new home. -Janis

Valutata 5 stelle su 5

Awesome call

The specialist was amazing, provided clear information, and the conversation was very pleasant.

11 settembre 2023
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, Elena! -Janis

Valutata 5 stelle su 5

One stop centre

One stop centre to sort out basic requirement when moving into a new place. Explanation given were clear and easy.

8 settembre 2023
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, Pariza! -Janis

Valutata 5 stelle su 5

The service was quick

The service was quick, easy, and super efficient. My advisor, Chris, was very knowledgeable and helpful

1 settembre 2023
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, TD! -Janis

Valutata 5 stelle su 5

Very professional

Very professional, courteous and thorough. Immediately set up some of the utilities services and provided us with broad information on options for others

1 settembre 2023
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, Cecile! -Janis

Valutata 5 stelle su 5

Amazing service

Very helpful, polite and well informed. We just moved to the UK, Becky was awesome answering all our questions, searching the best options and quickly getting everything set up.

1 settembre 2023
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, Tais! -Janis

Valutata 1 stelle su 5

One star is too much

One star is too much. Please take heed of the other warnings. I've now spent three times as much time trying to undo what they've done than it would have taken to do it myself.

11 agosto 2023
Non scritta su invito
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Risposta di Please Connect Me

Hey Bjørn, we are so sorry to hear you had a bad experience with us, that's not what we want for our customers. We hope your issues were resolved in the end, and if there is anything we could have done better for you, please let us know at support@pleaseconnectme.co.uk. Thank you for leaving us a review and for using Please Connect Me. -Janis

Valutata 5 stelle su 5

New to the UK - took away my stress!

Just moved to the UK with my wife as part of a work transfer, and the admin required was bewildering. PCM luckily sorted out a bunch of that admin on my behalf, a helpful call from a consultant and within a few days I'd gotten internet, a letter from my power company, council and insurance provider as setup by PCM. Great stuff!

21 giugno 2022
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, Matt! We are glad we were able to help. -Janis

Valutata 2 stelle su 5

They recommend expensive bad products!

They recommend expensive bad products. The router I purchased from them is expensive and so is the package offered. I’m paying £49 per month for broadband only which constantly disconnect. There’s no issue with using the SIM card on my phone so it’s clearly the router they recommend that’s having faulty. I don’t get any help even though it’s under warranty when I raised the issue to them. I observed my friend encountering the same where they recommend purchasing router instead of cable connection which is already available at the flat. I’m definitely avoiding PCM at all cost!

Update @ 28/6/2023: Owen from sales team came forward and resolved my issue within days. He exchanged a new router for me with no cost and revisited my contract to make up for the multiple disruptions. Owen is easy to work with and prioritises customer experience seriously. He's also committed in ensuring the same for all customers and is open to discuss about areas of improvement. Upon checking, recommendations given to my friend was tailored to the specific requirements listed hence was the best available option at the moment.

17 giugno 2023
Non scritta su invito
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Risposta di Please Connect Me

Hey W Fan, we are so sorry to hear you had a bad experience with us, that's not what we want for our customers! We hope your issues were resolved in the end, and we are grateful to be part of your moving journey. Thank you for taking the time to leave this review! -Janis

Valutata 5 stelle su 5

First class service

This is the second time we have used Please Connect Me and we personally requested Owen as he dealt with our last move and was first class. Brilliant communication, very responsive, saved us a heck of a lot of time and just very pleasant to deal with. Would highly recommend, thanks again Owen, you're the man! A********

30 marzo 2023
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, Alice! We are glad we were able to help. -Janis

Valutata 5 stelle su 5

Quick

Quick, efficient, helpfull.

28 febbraio 2023
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, Andy! -Janis

Valutata 5 stelle su 5

Very good service!

My "connections expert", Bryn L. talked me through various options and was knowledgeable and very helpful. Not pushy, he followed through with what he said he would and did so in a timely manner. I would definitely recommend Please Connect Me as it made the paperwork for my move so much easier.

7 dicembre 2022
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, Sarah! -Janis

Valutata 5 stelle su 5

I am happy with the service

I am happy with the service. Rebecca is polite and helpful. She helped me to sort out the available broadband service for me and helped me to set up efficiently. She also gave clear explanation on all my questions. I definitely will recommend this service to others.

29 dicembre 2022
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, Annie! -Janis

Valutata 5 stelle su 5

Amazing service, so helpful and easy

These people are amazing, so helpful and simple to connect up everything House wise - literally a godsend. Especially if you’re moving from abroad.

14 dicembre 2022
Non scritta su invito
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Risposta di Please Connect Me

Thank you for the review, Amy! -Janis

Valutata 5 stelle su 5

Such a great service!

This is such a great service! It's the second time I move house in London, and both times all my utilities and connections have been handled by Please Connect Me, super quickly and for free! Really recommend!

6 ottobre 2022
Non scritta su invito
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Risposta di Please Connect Me

Hi Camille,

Thank you very much for the 5 star review! It's our pleasure to have assisted you. We hope you are settling in well, and please let us know if you need help with utilities in the future.

Janis - Please Connect Me

Valutata 5 stelle su 5

Very happy with the service

Very happy with the service. I just had a short form to fill and quickly received a response by email to arrange for a call with one of Please Connect Me's experts. Erin was very friendly and walked me through all the utilities she could help me setup for my move: water, gas, electricity, council tax, broadband, you name it. She then sent me a report with all the best deals for my situation so I could review the options and pick my favourite. All I had to do after that was sharing my details and in no time all my accounts were setup for me. I would recommend Please Connect Me to anyone moving houses, not having to go through multiple utilities setup was a major source of stress out of the way!

15 ottobre 2021
Non scritta su invito
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Risposta di Please Connect Me

Hi Kevin,

Thank you so much for the 5 star review! We're so thrilled to hear you had a great experience moving with us, and that Erin did a great job!

Janis - Please Connect Me

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