Please Connect Me Recensioni 

193
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

PleaseConnectMe has made our move to the UK incredibly easy, with immediate access to selected suppliers (utilities, internet, TV, banks…) and very precise answers to our questions. They have enabled... Leggi di più

Valutata 5 stelle su 5

Max and Taela did a fantastic job getting all my utilities and broadband set up. There were some meter complications to sort out but this was all resolved quickly and efficiently by them without me h... Leggi di più

Valutata 5 stelle su 5

Nimisha, a staff member, responded to our requests very politely. Her phone manner was also very courteous. She handled our water, gas, and other utility contracts all at once, which saved us a signif... Leggi di più

Valutata 5 stelle su 5

This service is truly helping make our move much smoother by centralizing the all basic needs we have with regards utilities connection - gaz, electricity, water, internet, TV etc... Tanya has been... Leggi di più

Dettagli dell'azienda

  1. Azienda di utenze domestiche
  2. anche in
  3. Impresa di fornitura utenze
  4. Impresa di traslochi
  5. Negozio di forniture per traslochi
  6. Servizio di telefonia e internet
  7. Servizio di trasloco e immagazzinamento

Scritti dall'azienda

Please Connect Me is a utility concierge service. We help customers set up their utilities when they move into their new homes, to save them time, frustration & money. With our extensive network of suppliers, our customers are guaranteed access to the best prices on the market.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

193 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(193)

57 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Dontez was my point of contact

Dontez was my point of contact. He shared detailed information about all the utilities right on time. He reached out to all the different utilities provider and made sure I get the right services.
I am happy with all the help from Dontez and would definitely recommend it to others.

5 settembre 2022
Non scritta su invito
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Risposta di Please Connect Me

Hi Sourav,

Thank you so much for your 5 star review. We're so pleased to know Dontez did a good job, and you got your utilities sorted for your new home!

Janis - Please Connect Me

Valutata 1 stelle su 5

Less responsibility, Horrible, stay away, Poor service.

Less responsibility, Avoid this.
My company hires a sub-company for handling my mobility, finally " Please connect me " were chosen for my moving into a new flat.
After moving into new flat since Jun17th 2022.
I have not got council tax bills, Electricity bill is still with the previous owner's name. After chasing with a polite email, no progress. I have to do everything by myself and they just replied me that .... " you have to do by yourself "
Silly that we pay for that.
The shame of this service. I think I contact with please connect me, not please leave me !!!!!
Horrible, stay away. Poor service.

24 agosto 2022
Non scritta su invito
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Risposta di Please Connect Me

Hi Aty,

Thank you for your feedback. We are very sorry to hear you had a bad experience with us, and will do everything possible to prevent this from happening in the future.

We would really appreciate it if you could share some more information regarding your experience.

Could you please email support@pleaseconnectme.co.uk so we can look into your case?

Thank you for moving with us, and we look forward to hearing from you.

Dan - Please Connect Me

Valutata 5 stelle su 5

We worked with Nimisha

We worked with Nimisha, and had a great experience. We got all the information we needed to connect our home. She was very responsive and had the answers for all our questions. Thank you Nimisha!

24 agosto 2022
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Risposta di Please Connect Me

Hi Alan,

Thank you for the 5 star review! We are happy to know Nimisha did a great job helping with your move, and hope you are settling in well!

Janis - Please Connect Me

Valutata 5 stelle su 5

We worked with Nimisha and she was…

We worked with Nimisha and she was superb! She followed up with all the required information and set up our accounts in no time.

Thank you Nimisha for your help!

Regards,
Fargana

24 agosto 2022
Non scritta su invito
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Risposta di Please Connect Me

Hi Fargana,

THank you so much for the review! We are so pleased to know that you had a great experience moving with us, and that Nimisha did a great job. We hope you are enjoying your new home :)

Janis - Please Connect Me

Valutata 1 stelle su 5

Do it by yourself

If you would like to save time, avoid fixing things and not get scammed, then just do everything yourself.

Everything that needed to be done, they did wrong and I had to do it by myself.

They were supposed to set up several accounts - they used the wrong names, I had to fix them. They were supposed to provide a meter reading for the electricity supplier - they didn't do it, I got a crazy bill, had to call the provider, and ended up paying one huge bill for several months.

Finally, they helped with setting the broadband and what? They told me I couldn't pass a credit check, thus they proposed a slightly more expensive broadband without a credit check (slightly means £50 instead of the £20 I pay now) and this is fine. BUT the contract was forcing me to buy a device that costs £300!!! What can this router do, it has 10 km of coverage!? Terrible scammers. I just went to my nearest internet provider and they were so happy to sell me their broadband.

Overall, highly not recommend.

22 agosto 2022
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Risposta di Please Connect Me

Hi Kamil,

Thank you for your feedback. We are very sorry to hear you had a bad experience with us, and will do everything possible to prevent this from happening in the future.

Our connectivity packages are priced differently than other broadband packages as there is no credit check required, and you would have access to multiple networks in case of interrupted service. In fact our routers are offered at a rate lower than retail price, but we understand that might not be something you're looking for.

Regarding your account registrations, we would really appreciate it if you could share some more information.

Could you please email support@pleaseconnectme.co.uk so we can look into your case?

Thank you for moving with us, and we look forward to hearing from you.

Janis - Please Connect Me

Valutata 1 stelle su 5

Please Avoid

They messed up every single account:
- One account had the wrong last name
- Registered with the wrong provider for electricity and gas
- Still no news for the council tax

You will save more time doing things by yourself instead of correcting their mistakes.

16 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Easy and time saving

We worked with Natalie and she made it so easy to setup utilities. She was efficient and had great communication. We appreciate her help!

13 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

totally recommend

Lizzy was punctual with her first scheduled call and then emailed me everything that we had discussed with all the details I needed. She knew what she was talking about and gave me options and I was delighted with the service

23 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

Would have been simpler, faster and cheaper to just do this ourselves.

While the agent on the phone was pleasant and helpful, they mis-sold us internet and listed my husband's name incorrectly on our council tax. They sold us a 5G router when no 5G is available in the area. We are now having to get my husband's name corrected on the council tax registration. Would have been simpler, faster and cheaper to just do this ourselves.

7 maggio 2022
Non scritta su invito
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Risposta di Please Connect Me

Hi Rachel,

Thank you very much for your feedback. We are very sorry to hear about your bad experience with us, and will take all necessary actions to prevent this from happening again.

We would really appreciate it if you could share some more information regarding your experience.

Could you please email support@pleaseconnectme.co.uk so we can look into your case?

Thank you for moving with us, and we look forward to hearing from you.

Janis - Please Connect Me

Valutata 4 stelle su 5

Worked their magic

They were able to contact British Gas during the time when their phone lines were shut off for weeks and got my electricity registration in a new apartment sorted out within two weeks despite multiple setbacks caused by British Gas.

27 marzo 2022
Non scritta su invito

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