Planthood Recensioni 

5416
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

It is a delight to get home from work to a box of delicious meals! Food options are varied, creatively put together, and value for money. All the boxes I have received so far, have more than met my e... Leggi di più

Valutata 5 stelle su 5

Had our first order and all the ingredients are fresh and unprocessed as possible. Easy to prepare, great fresh sauces. The meals are really filling so we don’t go snacking in the evening for unnece... Leggi di più

Valutata 3 stelle su 5

The recipes are great but not a huge amount of GF options The reason for the 3 star review is as simple as there being no printed meal cards - just a QR code - can I not even be off my phone wh... Leggi di più

Valutata 5 stelle su 5

The range of recipes is incredible. So creative and special. It’s like eating in a restaurant at home. The finishing touches of toppings and sauces add so much interest to the dishes and take them to... Leggi di più

Dettagli dell'azienda

  1. Servizio di ordini alimentari online
  2. anche in
  3. Consegna di pasti a domicilio
  4. Produttore di alimenti

Scritti dall'azienda

Healthy plant-based meal kits, prepared by chefs and delivered to your doorstep.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 72% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,6

Tutte le recensioni

(5416)

850 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Magnificent every time!

Its the only meal kit I go back to time and time again. The ingredients are top notch, the recipes delicious and interesting and the whole user journey process from purchase to delivery is easy. I feel like I'm investing in my health when I get these meals and I know for the week I have them I can have a little more space in my brain and time at home because I don't have to think about what to cook.. marvellous :)!

9 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Easy, healthy, delicious

Easy, healthy and delicious, these meal kits have been a godsend for us. We've saved loads of time not having to meal plan and grocery shop so muchc especially with a toddler and baby on the way. Obviously you can't get great quality, easy, healthy AND cheap so our only issue is that this costs a little more than cooking from scratch. But in terms of convenience and the peace of mind (and body) that comes knowing we're getting great protein and fibre intake is worth it.

5 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Surprisingly tasty meals that are fresh…

Surprisingly tasty meals that are fresh and healthy. Signed up last month, 3 meals every other week. First 3 meals fab, cancelled the next delivery as away on holiday, no issue at all. Just had the first of three meals, this week, this eve and we both really enjoyed it again. I'm pescatarian, husband a meat eater, both needed some inspiration regarding meals that we can enjoy together, rather than eating seperate meals and this has been great. If you're not vegetarian or vegan, be open minded and give it a go, they have obviously spent a lot of time ensuring that each meal is really flavourful, high protein and high fibre too 👍 I'm looking forward to our evening meals again 😋

2 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

This company has completely changed my…

This company has completely changed my life, I’m a single mum doing everything single handed and after major surgery two years ago I’ve been lazy with cooking my own meals. Not only are the recipes delicious but the ingredients are 10/10. Thank you! I now look forward to eating again

2 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

I wasn’t sure what to expect from this…

I wasn’t sure what to expect from this company, having tried quite few subscription boxes but I’m pleasantly surprised. The food is excellent. It feels like a treat on the nights we eat it. Restaurant standard. So delicious and plentiful. Where there have been any technical issues, I’ve emailed customer services and they respond promptly and are very polite. It’s been a refreshing experience. They really do value their customers. Highly recommend.

2 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Planthood has completely changed my…

Planthood has completely changed my life! My daughter is veggie and my husband is dairy free so I was cooking 2 meals most evenings - it was getting to be a real chore. I tried planthood to just help take the pressure off and now I don’t know how I lived without it! Every meal we have tried has been absolutely delicious and it has minimised our food waste. The recipes are quick and easy to follow - my 12 year old son now makes dinner when we are having a Planthood dinner! It’s been an absolute game changer. We started on a 3 meal subscription but we are increasingly adding a 4th meal. I don’t think I could ever go back to not having Planthood now. Thank you, Planthood!!

1 giugno 2026
Non scritta su invito
Valutata 3 stelle su 5

Many of their menu's are great

Many of their menu's are great, i had one where i got sick. But the worst part is the delivery system (the website).

If you set the subscription to paused until xxxxxxx, make sure you check every cutoff day as there is a bug in the system which will process orders anyway.

To avoid this - login everyday and enjoy

Not sure why such a great company can't invest in a good IT System!

1 giugno 2026
Non scritta su invito
Logo di Planthood

Risposta di Planthood

Hi Joshua,

Thank you for taking the time to share your feedback.

We're pleased to hear you've enjoyed many of our meals, although we're sorry to hear that your overall experience did not meet expectations.

Just to clarify, when a subscription is paused, customers are asked to select a resume date. The selected date is the date on which deliveries will resume, rather than the final date the subscription remains paused. Once that resume date is reached, the subscription becomes active again and future orders can be generated in line with the normal renewal schedule.

We also send reminder emails before orders are processed, giving customers the opportunity to review their upcoming delivery, choose meals, skip a box, pause again, or cancel their subscription before the relevant cut-off.

That said, we appreciate that the wording and overall experience around pausing and resuming subscriptions may not always be as clear as intended, and this is feedback we are actively reviewing internally.

Thank you again for sharing your thoughts. Customer feedback plays an important role in helping us improve both our service and overall subscription experience.

Kind regards,
Rose

Valutata 5 stelle su 5

Absolutely delicious meals 😋

Absolutely delicious meals 😋
Everything you need is included in your pack.
There is a wide choice of menus.
The recipe instructions are very clear.
Fabulous price for fabulous food, top restaurant quality.
I'm not vegetarian but these meals are so tasty I don't miss meat at all.
Highly recommend.

30 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Helping us establish better eating habits

I really look forward to the delivery of our Planthood meals. Not only are they very tasty and easy to make, they also give us ideas for healthy eating that are helping us to establish better food habits. I’d highly recommend trying Planthood!

30 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Poor experience / can't eat food if doesn't arrive / abysmal customer service

Poor experience. Food looks nice but you can't eat it if it doesn't turn up! Or doesn't turn up within the refrigeration period and the company fails to answer reasonable queries about what could or could not be eaten. Food failed to arrive for 2 days (scheduled day or next day). Company failed to address reasonable queries raised via "Contact us", simply offering a small partial refund on day 1 without answering questions, then full refund upon request after 2nd day. They failed to answer either message, which contained reasonable questions (such as whether some of the food could still be eaten). Nor was there any apology. I can forgive 1 failed delivery as a potential one-off but not a lack of respect for customer concerns. They might have earned £1000s from me over the year just by engaging in reasonable customer service, but they won't do now.

29 maggio 2026
Non scritta su invito
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Risposta di Planthood

Hi Mikinishi,

Thank you for taking the time to share your feedback, and we're very sorry to hear about your experience.

We completely understand how disappointing it must have been to experience a delivery delay, particularly when dealing with fresh food, and we sincerely apologise for the frustration this caused.

We were pleased to be able to arrange a full refund for the affected order, however we appreciate that this did not fully address the concerns you raised at the time.

Having reviewed the correspondence, we can see that our team requested additional information to help us properly review and investigate the concerns raised, as well as provide more detailed answers to the questions discussed in your messages. Unfortunately, we did not receive a further response, which meant we were unable to progress the investigation further or provide the additional guidance and clarification we had hoped to share.

That said, we appreciate that this experience did not meet your expectations, and we're genuinely sorry that you felt your concerns were not fully addressed.

Thank you for bringing the matter to our attention. Feedback such as yours helps us identify areas where we can improve both our service and communication.

We hope you'll consider giving Planthood another opportunity in the future, as we'd love the chance to make things right and provide the experience we strive to deliver for all of our customers.

Kind regards,
Rose

Valutata 4 stelle su 5

Interesting and doing good

I am not a veggie but I wanted to put more plantlife into my diet. As an 80 year old meals can become boring and the same. Having Planthood not only makes meals more interesting but I know its doing me good. I only take it every 4 weeks but I look forward to the tasty meals

28 maggio 2026
Non scritta su invito
Logo di Planthood

Risposta di Planthood

Hello there!

Thank you so much for your lovely review 💚

We're delighted to hear that Planthood has helped bring more variety and enjoyment to your meals. It's especially wonderful to hear that, even as someone who isn't vegetarian or vegan, you've been able to incorporate more plant-based meals into your routine and discover new flavours along the way.

We firmly believe that eating more plants should be both enjoyable and satisfying, so it's fantastic to know that you're finding the meals tasty, interesting, and beneficial for your wellbeing.

We're also honoured to be part of your routine every four weeks and love hearing that you look forward to your Planthood deliveries when they arrive.

Thank you again for your support, and we hope to continue bringing plenty more delicious plant-powered meals your way 🌱😊

Best,
Rose

Valutata 5 stelle su 5

Plant hood is fantastic …

We ordered Planthood hoping for inspiration with vegetarian dishes - all I can say is wow!! We have loved all the variety and complexity of flavour we have experienced.

18 maggio 2026
Non scritta su invito
Valutata 3 stelle su 5

Really considering cancelling

Really considering cancelling. Reasons: (1) most of the meals are good, but sometimes the veg is past its best; (2) ice packs melt leaving the bags soggy; (3) the label is on the side of the box, so the courier leaves the box on its side and it can damage ingredients; (4) they ignore suggestions to fix issues such as above; (5) sometimes you have to fight for a discount when they’re in the wrong; (6) last week’s box was a day late; (7) this week’s box had a meal missing and the refund was incorrect; (8) it’s expensive.
Would continue if the service was as good as the meal quality. Convinced they’re overstretched or ownership is about to change.

26 maggio 2026
Non scritta su invito
Logo di Planthood

Risposta di Planthood

Hello Heather,

Thank you for taking the time to share such detailed feedback.

We're pleased to hear that you've enjoyed many of the meals, but we're genuinely sorry to learn that several aspects of the experience have left you considering cancellation.

We completely understand how frustrating it can be when issues such as ingredient quality, delayed deliveries, missing items, damaged ingredients, or refund discrepancies occur. While these situations are never the experience we aim to provide, we appreciate you highlighting them so openly.

We also wanted to reassure you that customer feedback and suggestions are incredibly important to us. Many improvements we have made over time have come directly from customer feedback, and comments like yours are regularly shared with the relevant teams for review. In particular, feedback regarding packaging, delivery handling, and ingredient quality is something we continue to monitor closely as we look for ways to improve the overall customer experience.

While we're sorry that recent experiences have affected your confidence in the service, we truly appreciate your honesty and your recognition of the meal quality itself. We know that great food alone isn't enough if the wider experience isn't meeting expectations.

Thank you again for taking the time to share your thoughts. Feedback like this helps us identify where we need to do better, and we hope we'll have the opportunity to restore your confidence in Planthood in the future 💚

Kind regards,
Rose

Valutata 4 stelle su 5

We are meat eaters so weren’t sure we’d…

We are meat eaters so weren’t sure we’d enjoy these. Gave it a go as I wanted to be healthier, cleaner in the food I ate and started with 5 days of meals for myself and my husband, who’s a NPD chef for retailers. I wanted to have a lovely clean label spicy food and save him the trouble of making from scratch every day.

I’m really enjoying most of the dishes, and haven’t missed the meat but he’s not so keen. So now I’m on 3 days of meals but as the only person eating them it’s 6 meals and some fresh ingredients aren’t always lasting well till the end. Could you do 2 meals as an option?

I’m opting for once a month presently as I’ve tried some recipes and ingredients that I wouldn’t know to ask my husband to cook, so I’m enjoying the options and most of the flavours. I was most disappointed with the kimchi pancakes ( stoggy, bland) and most impressed with the tempeh ( a revelation) as an ingredient I’ve never tried. Mushrooms on skewers was also a surprising favourite ! I would like to keep dipping into your meals but the minimum of 6 servings an order is the biggest issue for me.

9 aprile 2026
Non scritta su invito
Logo di Planthood

Risposta di Planthood

Hi,

Thank you so much for taking the time to share such detailed feedback.

We're delighted to hear that Planthood has helped you explore more plant-based eating and discover ingredients and recipes that you may not otherwise have tried. It's especially lovely to hear that tempeh was a revelation and that the mushroom skewers became an unexpected favourite!

We completely understand that plant-based meals can be a leap of faith for committed meat eaters, so we're thrilled that you've found yourself enjoying the flavours and not missing the meat. We're also grateful for your honest feedback regarding the kimchi pancakes and will be sure to share this with our recipe team.

Thank you as well for your suggestion regarding smaller box sizes. We appreciate that when only one person is enjoying the meals, six servings can sometimes be more than needed, particularly when it comes to keeping some of the fresh ingredients at their best throughout the week. Feedback like this is incredibly valuable as we continue to review our offering and look at ways to better suit different household sizes and lifestyles.

We're so pleased that you're continuing to enjoy dipping into Planthood each month, and we hope to keep introducing you to many more exciting flavours and ingredients in the future 🌱😊

Warm regards,
Rose

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