Planet Finance Recensioni 

67
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

We’ve honestly had such a great experience with our financial advisor, Joe. She’s been amazing from the start—always quick to reply and happy to answer any questions we had! She’s been super proact... Leggi di più

Valutata 5 stelle su 5

Tom was very professional, he helped us every step of the way when we were purchasing our new home. From giving advise on things we were not sure on to chasing up solicitors when we were struggling... Leggi di più

Valutata 5 stelle su 5

Huge Thank you to Olivia! From start to finish she made sure the process was plain sailing and stress free. Always on hand to answer any queries and went above and beyond throughout, with regular... Leggi di più

Valutata 5 stelle su 5

After several years of trying, it was Planet finance that finally got me passed and completed on my new mortgage. Jo and Olivia have been amazing, going above and beyond for me. A big thank you to you... Leggi di più

Dettagli dell'azienda

  1. Broker di mutui
  2. Broker assicurativo

Scritti dall'azienda

Mortgage and Protection Brokers. Planet Finance are here for you every step of the way. We take out all the hard work for you and will ensure you get the very best deal available to you.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

67 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(67)

6 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Outstanding service

The level of service we received off planet finance was outstanding, nothing was ever to much trouble. We would highly recommended this company to everybody. Thanks again for your patience and hard work in getting our dream home over the line.

27 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Jo made this transaction very easy and…

Jo made this transaction very easy and I found her to be extremely knowledgable and flexible with my ever changing situation. Would definitely recommend using Planet Finance and will be doing so myself again when my arrangement comes to an end.

23 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Absolutely fantastic service

Absolutely fantastic service. Honestly could not recommend this company enough! Especially Jo!!!! she is a superstar. Jo has helped us get a mortgage for the second time now and nothing is too much for her. Jo goes completely above and beyond to help and ensure everything is stress free, smooth and FAST. We will be asking for Jo's help again and would highly recommend to everyone. ⭐️⭐️⭐️⭐️⭐️

14 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service, highly recommend!!

Couldn’t recommend Jo and the Planet finance team highly enough! Living busy lives, getting Jo on board totally removed the stress for us and communication was brilliant throughout. Will definitely be doing business again!

11 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Planet Finance went above and beyond at…

Planet Finance went above and beyond at every step of the way. From the very start which was a general enquiry on affordability, right until the end when we completed, Francesca and Jo were always on the other end of the phone! Nothing ever seemed too much for them. Without these guys, we couldn’t have bought our dream home and we are forever grateful. I couldn’t recommend them enough! Thank you so much!

28 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Thank you Jade for your hard work!!

As I am in the country on a visa with a contract job, I knew it would not be easy for me to get a mortgage. I have approached 3 mortgage brokers who never bothered to call me back and let me know if I would be eligible for a mortgage. Jade was the only one who have taken on my case. The day after our first call, Jade has checked with the team and felt confident that 2 lenders would potentially be willing to lend me money to fulfill my dream.
Although it took more than 2 months to get the mortgage approved, Jade has updated me every week. There was never a moment which I could not feel Jade's professionalism. She has always been responsive and made sure that I understand everything as she knew that it is my first time buying a property in the UK.
I got the keys to our home last week and I still cannot believe that this is real! Thank you Jade and the team at planet finance for realising my lifetime goal of getting our dream home!!

26 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

Planet Financial in Chicago

Planet Financial in Chicago, Illinois is a complete scam & stole over $1,780.00 from my bank account. After paying the loan and interest taxes, they stole $1,780.00 the exact amount of the loan and interest taxes. Kinda weird that your company has the same name, exact name but you are located in UK? Reported it to the federal wage bureau, but it is apparent that both companies work together to cover it up.

16 febbraio 2023
Non scritta su invito
Logo di Planet Finance

Risposta di Planet Finance

Hi Thomas, we would just like to inform you that you have left a review for the incorrect company.

We're Planet Finance in the UK, we deal with mortgages and insurance and we do not deal with loans, or any finance in the US.

Nevertheless, we are sorry you had a bad experience with a company name that must be similar to ours - however we suggest that you post your dissatisfaction on their Trust Pilot.

We hope you get it sorted.
Thank you 😊

Valutata 1 stelle su 5

I was accepted for a $5,000 loan from…

I was accepted for a $5,000 loan from planet finance. I was excited but now im hearing they are not legit. May I ask why that is? There waiting for me to call to finalize my loan and as they say "put it in my account ". Anyone with answers would help before I make a mistake. Thank you

15 febbraio 2023
Non scritta su invito
Logo di Planet Finance

Risposta di Planet Finance

Hi Annabel, we would just like to inform you that you have left a review for the incorrect company.

We're Planet Finance in the UK, we deal with mortgages and insurance and we do not deal with loans, or any finance in the US.

Nevertheless, we are sorry you had a bad experience with a company name that must be similar to ours - however we suggest that you post your dissatisfaction on their Trust Pilot.

We hope you get it sorted.
Thank you 😊

Valutata 1 stelle su 5

I apply for a loan said was approved…

I apply for a loan said was approved did what they told me sent a copy of id ask asked and got nothing but a run around they won't let you talk and they talked over you i was passed on to 3 guys Tony Rogers, Max lopez, and Author Jones if that is their real names now i am checking with the States Attorney to see about fraud since they have all my information all i wanted was a loan that they said i was approved for and swear that i will have it.

2 febbraio 2023
Non scritta su invito
Logo di Planet Finance

Risposta di Planet Finance

Hi James, we would just like to inform you that you have left a review for the incorrect company.

We're Planet Finance in the UK, we deal with mortgages and insurance and do not have employees by the names you have mentioned.

Nevertheless, we are sorry you had a bad experience with a company name that must be similar to ours - however we suggest that you post your dissatisfaction on their Trust Pilot.

We hope you get it sorted.
Thank you 😊

Valutata 5 stelle su 5

Highly recommended

Highly recommended. They sourced alternative products and adjusted quotes each time we amended our requirements(!) without grumble. Professional, very helpful and not pushy.
Thank You.

20 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

'World class service in a sea of uncertainty'

Francesca and Joanne went above and beyond.

Their reassurances and quick communication meant the world. During what was a very unnecessarily stressful process. Made a living hell by the solicitors who dragged a 6-8 week process out to a 14 week process.

With the dramatic and sudden rise in interest rates and trying to buy my own home alone as a self employed person this was not simple. But Fran and Jo were very clued up and knew exactly how to explain the situation in very simple to follow terms.

I had a toxic mix of poor advisors from accountants, estate agents, brokers, developers and so on letting me down at every step. The class shown by Planet Finance in all regards really stood out.

I continually kept holding up their sharp and high standards as an example to the woeful organisations I had took onboard. My mortgage brokers are the only ones emerging with any credit.

They showed empathy. They knew their stuff. But it was the fast communication that made a big difference. Getting a quick, confident answer meant so much in this bizarre and forgettable period of my life.

Thanks so, so much for your professionalism and constant understanding throughout.

Couldn’t have done it without you!!

1 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Insured our grade 2 listed house…

Insured our grade 2 listed house through Planet Finance, always knew it would not be straight forward, but their professional and dedicated help made it much less stressful. Thanks very much to Francesca for all your help in ironing out all the issues.

10 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

6 STARS

We cannot rate Tom highly enough. He was professional, friendly, and diligent from start to finish. We came to Tom after a previous broker let us down at the 11th hour. Tom rescued the situation and managed a complex application with self-employed accounts and higher than normal lending multiples requires through to successful completion. Tom was honest and kept in communication throughout. Thank you!

21 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

100% would recommend!

Hi,

Tom helped me get a great mortgage in principle after I had struggled for due to being a young contractor with just over a year of contracting. The mortgage in principle was a better rate, and higher amount that I thought I would get. Once I had put an offer in, Tom helped me get a better interest percentage than the mortgage in principle. I have worked in finance for a number of years and I can honestly say that the service I received was 11/10 value for money. Today in the completion date and I couldn’t be happier. I would 100% recommended using this service, and I would 1000% recommend asking for Tom! (He responds Monday - Sunday 6am to 11pm!).

13 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Fantastic service, Helpful, communication was brilliant, jo went above and beyond to get everything done, helped with solicitors, insurances aswell, absolute star! Highly recommend

12 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Tom at Planet Finance was very…

Tom at Planet Finance was very approachable and friendly through the mortgage quotes and buying my new home process. I was recommended by a friend to use his services. He thoroughly explained the process and when I was confused or needed some advice he explained it to me in detail and in a manner that I understood. Tom supported me and provided updates without being prompted! I will use Tom again and or Planet financial services again, I will recommend his services. Thanks mate its been much appreciated and helping me through this period in my life! I'm settling in nicely at my new home!

29 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Would highly recommend Jo and Francesca…

Would highly recommend Jo and Francesca from Planet Finance, they where amazing from start to finish! Having not been on the property ladder for a couple of years, they made me so at ease and dealt with everything for me. Kept me updated with the whole process. With chains involved they managed to get my mortgage through and I completed on my new purchase within just 3 months. Will definitely be recommending them to family and friends. Big thank you again for all your help.

14 marzo 2022
Non scritta su invito

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