Pixie Wing Recensioni 

754
•
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

I LOVE my Pixie Wing! Wearing my husband’s ring through his 9 hour surgery and extensive hospital and rehabilitation stays has given me great comfort and a sense of connection with him. I also have ha... Leggi di più

Valutata 5 stelle su 5

Ein sehr durchdachtes Design, das genau das macht, wofür es gedacht ist und auch noch toll aussieht. Der Service ist toll, das Produkt kam innerhalb der angegebenen Lieferzeit. Preis /Leistungsverhäl... Leggi di più

Valutata 5 stelle su 5

The Juxt necklace felt like a great deal I got two necklaces and they look good together and seperate, they help both me and my fiance because we both work in labs and prefer not too. It's too early t... Leggi di più

Valutata 5 stelle su 5

Thank you for my delivery of my Vesta Necklace. I loved your packaging, I choose the Vesta necklace as it matched my hoop earrings & to wear my parents wedding rings all the time to have them wi... Leggi di più

Dettagli dell'azienda

  1. Gioielleria
  2. anche in
  3. Designer di gioielli

Scritti dall'azienda

Pixie Wing® makes jewellery built for real life. Home to the Pixie Wing Ring Keeper® - a surgeon-designed necklace that secures your ring in under 3 seconds, without removing the chain. No unclasping. No fumbling. Just slide it on and get back to what you were doing. The idea came from a surgeon who spent years removing her ring before procedures and putting it somewhere safe. There was no good solution. So she built one. The Pixie Wing Ring Keeper® holds your ring close to your chest while your hands are busy - in the operating theatre, the gym, the kitchen, the workshop. Wherever real life takes you. Every piece is made from 18k gold plated 316L stainless steel, with solid gold and titanium options available. Strength-tested chains. Precision-engineered mechanisms. Materials chosen for durability, not just appearance. No flaking. No fading. Built to last. Founded in New Zealand. Now trusted by 70,000+ customers across 60+ countries. Pixie Wing® is distributed worldwide with dedicated storefronts for the US, UK, Australia, Canada, and Europe. All orders are backed by our 30-day returns policy and supported by a team that knows the product inside out.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

754 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(754)

199 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

When you don’t want to get your ring dirty, and you don’t want to leave it behind.

The necklace works perfectly. I have one for myself and use it for anytime I’m getting my hands dirty like in the kitchen or gardening. I have one for my daughter who works in the medical field and it works great for her and also when she goes to the gym, she doesn’t have to leave it at home or in her locker, especially if she comes from work. Bonus, it also doubles as a fidget toy. It works so well that there’s nothing I can add.

23 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

Excellent customer service! Very responsive, friendly, and helpful! I was sent the gold plated necklace instead of the white gold plated necklace and they resolved it very quickly for me.

26 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Perfect gift and very helpful service

I ordered from Pixie Wing as an anniversary gift for my fiancé, and the Vesta ring keeper has been perfect! She has a very hands on job, so it’s great to have a safe spot for her to keep her ring during the day. When an issue arose, customer service (Rog) was incredibly helpful to kind in their answers! They answer so quickly and the issue was resolved within just two emails! Would definitely order from them again.

24 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Pixie Ring is Awesome

The ordering process was extremely simple and straightforward. Unfortunately, through fault of my own, I managed to damage the clasps and needed a replacement. Luckily, the Pixie Wing Customer Support Team (Thank you so much Lesley) was extremely kind and understanding and managed to ship out a replacement chain within the day. Extremely satisfied with the quality of the chain and ring keeper, as well as the customer service. Highly recommend.

18 marzo 2026
Non scritta su invito
Valutata 4 stelle su 5

Faulty Gift Voucher plus No Response

Updated to 4 stars because I was refunded fairly swiftly once they finally looked into it, but it shouldn't really have taken me so long to convince them that something had gone wrong given that I identified a major bug in their system. They didn't acknowledge this at all.

edit post-response:

This feels oddly like gaslighting. I'm trying to point out a major bug in your website where you're effectively (perhaps unknowingly) stealing from people, and goodness knows how many times it may have already happened. It's not just a display issue as your response implies, the £100 gift voucher only registers as £75.12 ($100) on your website. I will email you a screenshot. SPEAK TO YOUR WEB DEVELOPER immediately and I would suggest you temporarily disable gift cards while you deal with the bug.

original review:

I bought a £100 gift card for a friend and received a $100 gift card. I tested it to be sure and it definitely only registers as $100 even though I was charged the full £100, meaning that Pixie Wing has effectively stolen about £20 through the conversion error. I wrote to them through PayPal and they have not responded despite several reminders. Luckily, as I went through PayPal and my credit card, I am protected, but Pixie Wing's lack of response is really disappointing. Especially given that I have a lovely necklace from them myself and thought I'd share the experience.

7 marzo 2026
Non scritta su invito
Logo di Pixie Wing

Risposta di Pixie Wing

Thank you for taking the time to leave a review, and we're so glad you love your necklace. It's a shame that hasn't been reflected in your rating here.

We believe we've identified your order from your Trustpilot account and we’ve looked into this. We can see a £100 gift card has been allocated to your account, so something does appear to have gone wrong on the display side. We're really sorry for the confusion that's caused.

On the contact point, we'd gently ask that customers reach out through the channels listed on our website or in our order communications. PayPal makes it very difficult for us to liaise with customers effectively, which is why we don't list it as a contact method anywhere. Messages sent through PayPal can easily go unnoticed, and that's clearly what happened here. We would never intentionally ignore a customer.

The Pixie Wing Team

Valutata 5 stelle su 5

I ordered 2

I ordered 2, one for my son and one for his fiancee. They are beautiful and just as described. They arrived quickly in a very nice bag and gift box.

8 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Perfect!!!😍

I was a little skeptic because of all the instagram adds but it also was a perfect solutions to stop loosing my rings if it was real, an it is so much better than I thought! The necklace is so beautiful and it’s so easy to use! I can’t wear my rings at work or when I do pottery and when they are on the necklace I don’t even notice! It’s so perfect!!

6 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service

I had been planning to buy a Pixie Wing necklace for quite some time but was hesitant due to the price. I finally took the leap and purchased one, and when it arrived it was beautifully packaged. The necklace itself was lovely – even better than I had hoped. The chain feels strong and high quality, and it looks great with my ring.

I did notice a couple of blemishes on the pendant, so I contacted customer service. They replied almost immediately and straight away arranged a replacement, which was incredibly reassuring. It was possibly the best customer service I have ever experienced.

Overall, it was definitely worth the price and is perfect for keeping my rings safe.

5 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent "no questions asked" warrany service.

I was impressed with Rog's swift email replies and excellent service. The "no questions asked" approach to warranty replacement is impressive to see, as many other companies will commonly look for any loophole to not warrant a product. I feel this helps to solidify my faith in the product and company when they are seen to back their product so well. Even after needing to submit a warranty claim, I still feel I will be back again in future to purchase other fantastic products they have to offer.
Thank you!

5 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer service.

Amazing customer service.
I was going through a hard week (the week of Valentine’s Day) and I was due to receive the pixie wing tear drop necklace for my wife on the 12th. Unfortunately, living in Oakland, a thief decided to help themselves to it. I was empty handed for v-day: I was devastated. I emailed customer service begging for assistance in the matter and they resent a new order!!!!! It came a few days later and my wife loves it (it matches her rose gold wedding ring) you guys made my day and thank you Lesley for consistent and immediate responses. God bless

19 febbraio 2026
Non scritta su invito

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