Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I bought a set of knives on October 7th and received them at home on October 20th. I discovered they weren't worth £50. On October 22nd, I contacted Pinky Shop to request a return. Today, October 31st... Leggi di più

Valutata 1 stelle su 5

Very bad communication, very long delivery time. Knives they are selling have no any Japanese iron blade sertificate, no name Company was made this knives. It's cheap Japanese knifes copy for big mo... Leggi di più

Valutata 1 stelle su 5

Placed the order, pinkyshop confirmed order. Pinkyshop email stated that the item had been shipped & gave a parcelforce tracking number. Parcelforce tracking shows that the item was given the tracking... Leggi di più

Valutata 5 stelle su 5

Ordered 3 items from Pinkyshop. Read the reviews before items delivered and was filled with dread. However can't complain whatsoever got regular dispatch updates and had my query answered overnight. G... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

2,1

Scarso

TrustScore 2 su 5

191 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,1

Tutte le recensioni

(191)

6 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Wrong colour sent and no answers

I purchased 6 pale pink chair covers from Pinky shop. When they arrived the colour was a horrible lilac colour.I contacted them to explain and ask for an exchange for another colour and was told the colour may be different than what is shown in the pictures.Despite many attempts for a reply I've heard nothing.Avoid this company. Just awful customer service. I'm so angry.

15 febbraio 2022
Non scritta su invito
Valutata 2 stelle su 5

Ordered two items on 3 January 2022 and…

Ordered two items on 3 January 2022 and received one on 19th January - Still not received second item 13th February 2022!!! The phone number is useless. Their reply via the contact e-mails is nonsense - tell you the product is on the way but the tracking number does not exist. Will NEVER use this company again.

13 febbraio 2022
Non scritta su invito
Valutata 4 stelle su 5

Good product & service.

After reading the reviews I thought I'd made a huge mistake ordering a ser of 8 Japanese Knives. The first email I send went unanswered, however after emailing a 2nd time, I was pleasantly surprised with a prompt response. There after updates on the order tracking as well as the Royal Mail link.
Quality of product is very good & extremely sharp, the set I received is well finished. Those that say their knives are rusting need to read the care instructions on the product as well as reading the T's & C's on the delivery process and length delivery may take. As well as the supplier, Royal Mail was also in contact re. delivery timings once the product arrived in UK, which matched the initial information provided. Overall very happy with the knives and service received.

12 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Appalling

Emailed every day for 7 days - no contact, unable to phone. Money taken and no order received appalling customer service

10 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Pinky shop (disappointing)!!!

I ordered the set of 8 Japanese Stainless steel kitchen knives on the 24 of December 2021 + the pro knife sharpener 3 stage tungsten diamond & ceramic, I received the items on the 17 January 2022, really really disappointed with the quality of the items, fish knife is supposed to bend to prepare the fish and it doesn’t…. They are not of the quality they say & show on the website.
After receiving your goods you still have the right to cancel the order for a limited time. ( distance selling) if you told them straight away like I did after receiving the goods that I wanted to be refund & give them the goods back you have 14 days. And guess what, they never contact me back, they didn’t told me how to send the goods back to them and they didn’t give me my money back. Please do your research, I was so excited to get this for my husband since he likes cooking so much, when he saw the quality of the knives and sharpener and I saw his reaction I was in tears.
They also told me the 17 January by email that they have coordinated my concern to the supervisor, we will let you know of the next advice. Never heard from them again.
Incredible.

27 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

Scam Company Selling Fake Goods

I purchased a heated body warmer as a present for my mother. I was given a bogus Royal Mail tracking number which the seller then said was a Hermes tracking number. It turned out to be a Chinese courier and eventually the item was delivered, but it was immediately obvious that it was not the item described. It was very poorly made, did not heat up properly, and I was concerned that it was dangerous.

I contacted the company and they asked for photographs, which I provided with a request for a return and refund, but then never heard from them again.

I then discovered that their product pages are "scraped" (copied) from genuine shops but then they provide cheap poor quality alternatives. Definitely a scam.

27 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

Fake knifes

Fake knifes. Received not same as on description, or that price i could by same knifes in ASDA. Shame on you, never got reply on email about refund. This shop going on black list and i will make sure that all media will know about that scam company

26 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

Terrible scam company

Terrible scam company. Knife set never arrived! Was an xmas present for my wife, managed to get my money back through the bank and glad i went elsewhere now as they sound awful quality anyway after reading other reviews where they have managed to actually receive an item! Phone number is all automated and never reply to emails.

10 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

No customer service

The item arrived late, the item is not what i ordered and they don`t respond to any email that you send them, don`t buy from them they are just a fake company with no customer service, they don`t have a returns address for any wrong items.

4 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

This should be a minus star.

This should be a minus star.
Wish I'd read the other reviews before making a purchase. Item allegedly wasn't able to be delivered even though I've been in all day. Tracking number doesn't exist. I would go so far as to say this is a scam company. PayPal resolution it is then.

22 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Perfect knives

Thanks Pinkyshop for this great product. When I ordered this new set of knives, I did so for my new job at a high profile restaurant, I just did to start with some fairly decent knives, I had in mind to buy my perfect set in six months, they turned out to be my perfect knives. Everyone at work loved them

21 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Do not respond to issues with products

I would give 0 if possible. Received their Japanese knives, 4 were blunt and one had chipped blade. Multiple emails as per terms and conditions and only 2 responses one asking me what the issue is after sending detailed explanation and one saying customer service is their number one priority. I thought they were being sarcastic when I read this. 6 weeks on I have a product I can’t use and no repo set of how to return and obtain a refund. Worst online company I have ever dealt with.

15 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Difficult to write a review when I have…

Difficult to write a review when I have not received my item.
Was told it was arriving yesterday!
I was unable to track the item so waited all day!
Still waiting!
Always read the reviews, I'm beginning to wonder if this is a scam. Avoid!!

17 novembre 2021
Non scritta su invito
Valutata 1 stelle su 5

I would not give this company any stars…

I would not give this company any stars as they would not reply to any of my emails when I wanted to order some chair covers that did not fit. In the end I gave up. I would never use this company again and wish I had read other bad reviews before I purchased anything from them.

15 ottobre 2021
Non scritta su invito
Valutata 4 stelle su 5

Luxury chair covers

Bought the luxury chair covers which came in approx week. Was exactly what I was expecting and wanted m. Fitted perfectly. Communication with company good too.

9 ottobre 2021
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più