I still don’t have my cocktails which I ordered for a party we were throwing a few days ago. The customer service is woeful. I’d strongly advise to buy via a supermarket instead.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I wrote a bad review due to issue with my order but I want to write another as when the owners did get pack to me they couldn’t do more to help me, the make the situation so much better and my friend... Leggi di più
As a long-term margarita lover I was a little dubious about trying a can of ready-made margarita but I couldn’t have been more wrong. These Pimentae margaritas are fantastic and really hit the spot. T... Leggi di più
L'azienda ha risposto
5 stars Best customer service I have received from an online company. Initial order arrived super quick but was wrong. Emailed customer service and they were so apologetic and had a replacement... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Premium tequila cocktails that aim to liberate the way you enjoy tequila. Female founded and crafted in London, we pride ourselves on quality and experience.
Informazioni di contatto
80 Palewell Park , SW148JH, London, Regno Unito
- hello@pimentaedrinks.com
- pimentaedrinks.com
4,2
Molto buono
243 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Parcel not received
14 giugno 2022
Average, overpriced pre mixed cocktail....
I ordered thinking it was a flavoured Tequila, however its a pre-mixed drink. I emailed within 30 minutes of placing the order to ask if I was able to cancel. I didn't get a response, so messaged via Instagram and was told it was too late the item had already been shipped. The drink tasted fine, but £30 for 5 100ml drinks is not good value for money. I wouldn't buy it again.
16 maggio 2022
Risposta di Pimentae
Hi Rebecca, we are sorry to hear about your experience. We try to make it clear what each product is on the website and our labelling but have noted down your feedback. We are a very small team so aim to reply as fast as we can and with next day delivery, orders are often dispatched within the hour of being placed. Thank you for sharing your feedback though, it really helps us to be better!
I absolutely adore Pimentae drinks!!
I absolutely adore Pimentae drinks!!! Arrived on time and suitably packaged.
2 maggio 2022
Ok. WOW!
Ok, wow! Tequila has always been my party ingredient of choice. I was first given the Spicy Margarita one first, which was amazing. Then someone said to try the Cucumber and Elderflower one, and that was equally incredible. I have now introduced it to friends, and even my family are stocking for the annual family bbq event as they all loved it too. They're the only two drinks you need! Nice work Pimentae team!
22 aprile 2022
Non scritta su invito
Seamless and easy process to order, highly recommend
The website order to payment, to delivery was a seamless and easy process. I was sent update notifications and a window for my delivery which was on time as predicted. I would highly recommend!!
22 marzo 2022
THE BEST COCKTAIL EVER!!!!
14 marzo 2022
Amazing margarita
Amazing margarita! Love the slightly piquant flavour. AND imagery fantastic. Also would like to shout out to the customer service team who responded so promptly to a question on my order - service is second to none! Really recommend margarita lovers try this!
3 marzo 2022
Just try it! You won’t regret it
I was skeptical about getting it but I am so glad I did. It was tasty and not too strong or over powering. I would def recommend trying it
2 marzo 2022
Poor management of delivery by DPD.
The first attempt of delivery never arrived and I was at home the entire day. No help or reply from DPD except a notice that the would deliver it to the East Sheen Post Office. Another notice that they could not deliver it to the post office.on the 4th attempt they claimed that the parcel was perishable and could not deliver it at all.. I tried their reply makethisright. and got no response.
I then contacted Pimentae along with my correspondence and Wynter sorted it out for me. I am not sure if he was able to find out why this happened from them.
I am pleased to have a replacement, delivered as promised.
23 dicembre 2021
Great drinks
Great drinks, great presentation and cool idea with the playlist supplied to compliment the drinks 👏
18 dicembre 2021
Non scritta su invito
Fast delivery, gorgeous bottle but very small
Fast delivery.
Great product just super small bottle!
15 dicembre 2021
fantastic products
fantastic products , ingredients mixed to perfection and a great team who are always willing to help .
Cannot rate highly enough
14 dicembre 2021
The BEST spicy Margarita around 🌶
It’s honestly the best pre mixed cocktail I’ve had, perfect spice level and great tasting tequila.
Found at bbc good food festival and re bought the Following week and is now on top of my Xmas list.
9 dicembre 2021
Great drink great service
18 novembre 2021
My new favourite cocktail!
I LOVE Pimentae! I ordered bottles for my birthday party and they were a total hit. Delicious and beautifully presented.
9 novembre 2021
Amazing cocktail
Great customer service, an even better drink, and the bottle made for a beautiful candle holder. Very happy
29 ottobre 2021
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.