Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Unbelievably helpful. Ordered two king pillows, minor mix-up by me and received back sleeper pillows, not the side sleeper as I thought ordered. Wrote and inquired, given specific instruction... Leggi di più

Valutata 1 stelle su 5

I ordered what was supposed to be a hotel quality pillow. I researched for a long time, trying to find the equivalent of a pillow I had in a hotel. What I got was 2 pillows of substandard quality; fla... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I absolutely love this pillow. I’ve been having bad neck pain when I wake up and my chiropractor, suggested this pillow. Love them so much. I ended up buying two more for our camper.

Valutata 5 stelle su 5

The order shipped and was delivered in a timely manner. My wife had made a statement about the pillows we had in a popular Las Vegas Hotel Casino and it gave me the idea for Christmas. They are exactl... Leggi di più

Dettagli dell'azienda

  1. Negozio di biancheria da letto
  2. Negozio di casalinghi

Informazioni fornite da varie fonti esterne

Hotel Pillows at Pillows.com. Your source for hotel bedding, goose down pillows, feather pillows and hotel pillow collections.Sleep on our luxurious Pacific Coast Feather Company down pillows and find out why high quality down pillows will give you the...


Informazioni di contatto

  • South Valentia Street 2200, 80231, Denver, Stati Uniti

  • pillows.com

4,1

Molto buono

TrustScore 4 su 5

137 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(137)

39 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have long been looking for a pillow I…

I have long been looking for a pillow I love and I found one. I did a random Google search and came upon Pillows.com. I found the site to be very user friendly, very clear on what your options were, and easily filtered.
I had no issues purchasing or receiving my pillows. I like a nice firm pillow. I don’t want a rock but I don’t want a pillow you sink straight down in. I feel like memory foam is everywhere and it does nothing for me as it is a sinker.
This pillow provides great support. I do not have to mess around with it, fluffing it or adjusting it at night. I get comfortable when I first lay down and I am good to go for the night. I don’t think I could be happier. At first I was worried it would be too much but I think it was just a small adjustment from my flatter pillow that I was trying to replace.

11 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

No confirmation

The only issue i have is that afther I purchased on your web site I never got a email confirmation. My pillows were delivered the following week.

9 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

I wanted a return never got a return…

I wanted a return never got a return label or anything after I reach out what the hell you are not good as claim I spent 70 for a single pillow who does that me I want the best but this isn't the best I just want my money back but I will never get it I'm upset but I will never use again. Or recommend.

13 maggio 2024
Non scritta su invito
Logo di Pillows.com

Risposta di Pillows.com

Hi Ana!

Your email request Ticket #99540 was replied back to on 6/5/24. You can download your return label here - https://pillows.com/apps/redo/returns-portal#/login

If you need anymore help, please email sleepbetter@pillows.com.

Best,
Pillows.com

Valutata 2 stelle su 5

Dream Surrender Firm is NOT equivalent to Dream Surrender Two

I ordered the Dream Surrender Firm because the website claimed that it was the exact replacement for the Dream Surrender Two pillow but it wasn’t even close. The Dream Surrender Two was a cluster pillow which I fell in love with while at Embassy Suites. The one I received was one solid piece of polyester. Definitely disappointed .

23 marzo 2024
Non scritta su invito
Logo di Pillows.com

Risposta di Pillows.com

We sincerely appreciate you taking the time to provide feedback on the Dream Surrender Firm pillow.The Dream Surrender Firm is the new version of the Dream Surrender Two. Once your new pillow is broken in you will notice it does feel similar to the one you used in the hotel.

It's important to note that our Dream Surrender pillows are not comprised of a single piece of polyester; rather, they are filled with silky, airy clusters of polyester.

Should you require any assistance with processing a return or exchange, our dedicated team at Sleepbetter@pillows.com is here to help. Simply reach out to us, and we'll ensure a seamless resolution to your inquiry, including free shipping for your convenience.

Thank you once again for choosing Pillows.com. We remain committed to providing you with exceptional products and service to enhance your sleep experience.

Best regards,
Pillows.com

Valutata 5 stelle su 5

Cloudlike

The pillows were delivered as promised, and they are exactly what I had hoped for. I took a picture of the pillow tags in a hotel room, as they were so comfortable, and I found them online and ordered! I couldn't be happier. They are the PERFECT cloudlike pillow for me!

2 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Pillows.com Deletes BAD REVIEWS

Dear Customer Service, you only have good reviews because you delete ALL THE BAD REVIEWS! You have done it several times even on FB! Not an honest company!

4 gennaio 2024
Non scritta su invito
Logo di Pillows.com

Risposta di Pillows.com

Dear Customer,

Thank you for reaching out and expressing your concerns. We sincerely apologize if you feel that our company is not operating transparently. We want to assure you that we take all feedback seriously, including negative reviews, as they provide valuable insights into areas where we can improve.

We would like to clarify that we do not delete negative reviews, whether on our website or on social media platforms such as Facebook. We believe in transparency and accountability, and we understand the importance of honest feedback in helping us enhance our services. However, after careful consideration, we regret to inform you that we have made the decision to restrict your access to our social media platforms after excessive spamming.

Best,
Pillows.com

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