Pikl Insurance Recensioni 

433
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 5 stelle su 5

Just renewed my policy with Lauren who couldn't have been more helpful. The important points were covered, queries answered and all in next to no time. Great, professional and friendly service!

L'azienda ha risposto

Valutata 5 stelle su 5

Keith from Pikl contacted me after I completed the details online. He was excellent; friendly, patient and really helpful. He gave me time to think everything through, called me back as promised, and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was looking for 'host insurance' for a property that we let out via Airbnb. The premium quoted from the existing broker was 70% higher than previous years for no apparent reason. I therefore spen... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni

Scritti dall'azienda

Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

433 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(433)

25 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

New expeience

This is the first time I have done this sort of thing on-line . the first lady i spoke to was lovely and Max the gentleman who dealt with my policy whilst i was on line was so very helpful and patient. thank you all so much.

1 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Good experience with Pikl

Good experience purchasing second home buildings and contents insurance from Pikl. Specialist cover seems perfect for my requirements.

16 giugno 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi Sue,

Glad to hear you had a positive experience with us! Thank you for taking the time to leave us a review. We appreciate your valuable feedback.

Kind regards,

Wesley

Valutata 5 stelle su 5

I received a call back from a courteous…

I received a call back from a courteous and patient adviser. I found the online booking easy. The documentation is clear.

14 giugno 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi Sandra,

Thank you for taking the time to leave us a review! We greatly appreciate your valuable feedback!

Kind regards,

Wesley

Valutata 5 stelle su 5

Easy Peasy! After contacting a number of insurance…

After contacting a number of insurance companies and not finding the niche cover I wanted, I found the customer advisor for this company very helpful. It was very simple to get the cover I needed and I have ticked another job off my list!

9 giugno 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi Adrienne,

Great to hear you had a positive experience with us, we appreciate your valuable feedback!

Kind regards,

Wesley

Valutata 5 stelle su 5

Excellent customer service from all…

Excellent customer service from all members of staff I talked too. Very quick phone response - no waiting time to get through. Staff explained things well and were very friendly and helpful in ensuring I purchased the right service.

3 giugno 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi Fiona,

Thank you for taking the time to leave us a review! We are happy to hear of your positive experience with us, and appreciate your valuable feedback!

Kind regards,

Wesley

Valutata 5 stelle su 5

Excellent service

Excellent service. Even though was not able to get first time on phone someone called me back as promised the next day and got me the BEST deal. Very happy with service and would highly recommend.

27 maggio 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi Kristen,

Thank you for taking the time to leave a review! we appreciate your valuable feedback.

Kind regards,

Wes

Valutata 5 stelle su 5

very straightforward purchase to…

very straightforward purchase to protect occasional hosting insurance

27 maggio 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi Dawn,

Thank you for taking the time to leave us a review, we appreciate your valuable feedback!

Kind regards,

Wesley

Valutata 5 stelle su 5

Easy !

Easy, reasonable prices, pretty good all in all.

20 maggio 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi Martin,

Thank you for taking the time to leave a review! We appreciate your feedback.

Kind regards,

Wes

Valutata 5 stelle su 5

Great level of cover for Hosts & Properties Owners

Max took the time to reply to each question via email, and Rebecca called me back to wrap up the policies and process the payment promptly.
Pikl seems to be the new disruptor in the insurance sector for short-term rentals such as Airbnb & hosting, just like Starling, to the new digital banking sector.
The level of cover is high in general, and hosts can also decide to purchase the property Host package for £99/year to top up their existing insurance.

19 maggio 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi Rodolph,

Great to hear of your positive experience with us! We appreciate your valuable feedback and you taking the time to leave us a review!

Kind regards,

Wes

Valutata 5 stelle su 5

very easy and straight forward unlike…

very easy and straight forward unlike most insurance for short letting!

17 maggio 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi Hugo,

Thank you for taking the time to leave us a review, we appreciate your feedback.

Kind regards,

Wes

Valutata 5 stelle su 5

Pikl understands....

Pikl seem to understand the needs of customers who want insurance for their Holiday Lets

8 maggio 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi Tony,

Thanks for taking the time to leave a review we appreciate your feedback!

Kind regards,

Wes

Valutata 1 stelle su 5

Incompetent or fraud racket?

I was planning to Air B&B my house for a short while and stumbled across Piki. I signed up for house and contents insurance with the add on for Air B&B. Price and cover were similar to what I usually pay. I signed up to pay monthly. I normally pay up front for the year.
I had to cancel the add on for Air B&B as my circumstances altered. I received a prompt refund from Piki.
I was then informed I couldn’t pay monthly. Fine, not a problem. However, it meant I looked elsewhere and found an alternative policy that better meets my needs as my policy doesn’t run out for another week.
I notified Piki and was informed I would be refunded. I then received an email requesting full bank card details including my cvc number!!! And that is absolutely not ok. This company are either incompetent or running a fraud racket.

7 maggio 2022
Non scritta su invito
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Risposta di Pikl Insurance

Thanks for your comments. We’d like to reassure you that we take things like this seriously and it’s not our process to request card details by email. This has been addressed internally and a member of our team will contact you shortly. Thanks for being a Pikl customer and feel free to reach out to us if you need us to help you further.

Valutata 5 stelle su 5

Just want I needed

Just want I needed. Host insurance to cover a one bedroom B&B. Easy to get the quote and complete purchase online. Highly recommended.

4 maggio 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi David,

Thanks for taking the time to leave a review, we appreciate your feedback!

Kind regards,

Wesley

Valutata 5 stelle su 5

Great service

Great service from Joel, ours enquiry was definitely not a "out of the box" policy and his help was much appreciated! He made several phone calls and came up with some alternatives for us to choose from. I would recommend trying Pikl

4 maggio 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi Ian,

Thanks for taking the time to leave a review, we appreciate your valuable feedback!

Kind regards,

Wesley

Valutata 5 stelle su 5

Had to call during the quote process…

Had to call during the quote process and spoke with Joel but all queries answered and a good price. Overall great service.

27 aprile 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi David,

Thank you for your valuable feedback, we appreciate you taking the time to leave us a review :)

Kind regards,

Wesley

Valutata 5 stelle su 5

A stress-free process

Simple, straightforward and sensibly priced cover. There was no small print - it was all spelt out very clearly in the actual document.

22 aprile 2022
Non scritta su invito
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Risposta di Pikl Insurance

Hi,

Thanks for taking the time to leave a review we appreciate your valuable feedback.

Kind regards,

Wesley

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