Have used Pic Up media products for a number of years and have had no need to engage support. However on purchasing our new Camera we had intermittant problems during the first few months. Support was... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Margaret from tech support was patient and very understanding and spoke in a language we understood with our limited tech knowledge. We found out, through Margaret that we needed a dedicated graphics... Leggi di più
Absolutely amazing service from Jocelyn. She truly went the extra mile to ensure we had exactly the right product for our needs. A highly customer-focused approach that is very impressive and grea... Leggi di più
L'azienda ha risposto
Pic up media has superior products that I literally cannot manage my business without. It has revolutionized jewelry photography in such an elegant and convenient way And customer service is fantas... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Picup Media brings outsourcing in-house. We edit, retouch, and optimize product images for you, freeing your creatives to create better product photography
Informazioni di contatto
Australia
- picupmedia.com
Ha risposto al 20% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
We love our gem lightbox!
We love our gem lightbox! I helped us take better and more consistent photos of our jewelry 10x faster than anything else we have used. Plus taking video is a breeze! This was a great investment for us to help sell more of our pieces online :)

Risposta di Picup Media
IMPRESSED!
IMPRESSED!
While I've been using PicUp Media for several years now, recently I was blown away. There was a minor defect only in the jewelry sample photographed, believe it or not, out of a batch of 100+ units. What are the odds? When I received the retouched images, I thought the editing team made a mistake. When it came to my attention the defect was in the physical sample, I asked if it was possible to "fix" it digitally on the photograph. AND THEY DID!!! We didn't have to re-shoot, saving me time and money. Their work makes jewelry look impeccable and very high end. I'm a client for life! Thank you PicUp Media!!!

Risposta di Picup Media
Picup Media is my go-to place for enhancements
Picup Media is my go-to place for jewelry photo enhancements. They are fast, professional and extremely easy to work with. Their pricing is very fair and the results are always superb. Great company!

Risposta di Picup Media
Great company have not only provided…
Great company have not only provided great product but have also been constantly updating and improving the product without requiring us to buy a complete new unit. If you need to take photos of Jewellery on a regular basis this is the product for you. Easy to use and great image quality.

Risposta di Picup Media
The best on the market
The best on the market - backed up by a fantastic app and after sales service.
This is a product that takes away all the guesswork (and hard work) of shooting my jewellery. I've tried all manner of reflective boxes with spotlights, etc but this was certainly money well-spent.

Risposta di Picup Media
Great product
Great product, best one on the market. Kind of pricey but worth it instead of having to pay jewelry photographers $10 per picture.

Risposta di Picup Media
We love it!
We bought our gemlightbox back in June 2018. We saw them at the annual jewelry show in Las Vegas. We had been eyeing different jewelry photography set ups for a couple years. We were still using an oldbox from the 90s. The ones we saw were complicated, expensive and made with cardboard. Not only is the box itself easy to use but the App for it, is SO easy. very user friendly! The staff is always courteous and helpful. I look forward to every update and every new accessory!

Risposta di Picup Media
I had an issue with my Macro
I had an issue with my Macro, and the Picup Media team quickly handled the issue. Excited to get using the Macro lightbox again.

Risposta di Picup Media
The support is helpful and patient
The support is helpful and patient, and very knowledgeable.

Risposta di Picup Media
Gem Light Box
What a fantastic Lightbox! It actually does everything it suppose to do. The team was also very helpful in getting me through the setup and with questions. Wish I had purchased this years ago rather than using my old setup. Thank you Marius!

Risposta di Picup Media
We use it a lot for sterling jewelry
We use it a lot for sterling jewelry, and it has paid for itself many time over, The sterling isn't har to capture but the brightness and cleanliness of vintage silver had been some issue before.. very happy with this.

Risposta di Picup Media
Ι did not see again so good support of…
Ι did not see again so good support of services..is so direct response to my questions and so pleasant the employees there.I am glad I met your company and your support team!

Risposta di Picup Media
Love this camera
Love this camera
Extremely easy to use
And excellent customer service.

Risposta di Picup Media
Recommended
Easy to use, great results, fair price. Good customer service. Arvind Vora, sde.no

Risposta di Picup Media

Risposta di Picup Media
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