Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’ve used the pre/pro biotics for quite a while now after spending a fortune with vets who prescribed creams and gel for my German Shepherd’s ears. I can honestly say that I can’t remember the last ti... Leggi di più

Valutata 5 stelle su 5

My dog was due surgery for his ear canal. It was the most devastating time, I was so scared my baby boy would not be able to hear anymore!! The vet recommended trying these to help and we were able to... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

1 star is far too generous for this company. Thier money back guarantee is a scam. Very poor communication unless taking money AVOID ! EDIT since pick peanut reply. Yes they sent a retu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My bulldog has always had rough skin and awful-smelling ears, like proper swamp smell. We changed food, cleaned daily, tried everything but nothing stuck. Since using this his skin feels smoother and... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di animali

Scritti dall'azienda

At Pick Peanut, we create exceptional pet supplements to ensure your furry friends lead healthy, vibrant lives. A portion of every order is donated to help dogs worldwide, aligning your purchase with a mission to nurture not just your pet, but those in need! Born & bred in the UK. Free next day delivery.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

279 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

My 9-year-old choc lab has struggled…

My 9-year-old choc lab has struggled with ear issues most of his adult life. Thick brown discharge, redness, non-stop shaking, the usual lab stuff. Put him on this and didn’t even realise how much better he’d got until I noticed he wasn’t slamming his head against the sofa every night. He’s brighter, happier and his ears aren’t giving off that horrible smell anymore. Genuinely wish I’d found this sooner. Came in the post pretty quick too which was handy because we were mid-flare when I ordered.

11 dicembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Lovely to hear this! So glad he’s feeling brighter and you’re not having to deal with those rough nights anymore.

Valutata 1 stelle su 5

Not happy

Received what i ordered. Unfortunately didnt work for my dog. I asked for refund like it states "100% guaranteed refund". Had to fill a questonaire out. They offered some free SK9 and pre and proboitics which apparently work much better together. I said ok. They never arrived. I have sent email after email for 2 weeks now. Not replied to any. Sent another 5 today. Been totally ignored. I WANT MY MONEY BACK. so disgusted at this company. you advertise one thing but dont carry it out. I will not let this mattrr drop until i am refunded 😡😡😡

28 settembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

So sorry for the frustration. I can see we’ve already replied to your emails. We've been catching up on a backlog after the holidays, which caused the delay. Thank you so much for your patience!

Valutata 5 stelle su 5

Really pleased with this

Really pleased with this. My dog suffered with ear infections and itchy skin to the point he’d cry when I touched near his ears. After a couple weeks of this the difference was so clear, calmer, less irritated, actually wanting to be stroked again. Cleaning isn’t a battle anymore. I told Sarah I wasn’t sure if I was dosing properly and she sorted my confusion so fast, honestly lovely.

21 dicembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Lovely feedback, thank you! It’s great to hear he’s calmer and happier again. Glad we could help get things sorted for you.

Valutata 5 stelle su 5

We’ve used pre and probiotics for…

We’ve used pre and probiotics for Cooper for years but this one has genuinely been the most noticeable. He’s older now and had been slowing down loads but since starting this he’s livelier, scratching less and his coat looks loads better. His ears were always borderline gunky but now I hardly get anything when I clean them. Didn’t happen overnight but the overall shift has been worth every penny. Shipping was surprisingly fast, had it in hand before the weekend.

16 dicembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Amazing! Those small day-to-day improvements add up, and it’s great to hear you’ve noticed such a difference.

Valutata 5 stelle su 5

Really didn’t know if these would work…

Really didn’t know if these would work because my dog’s symptoms change every other week. One day it’s itchy skin, next it’s gloopy ears, then it’s both. But after using this a while it’s definitely steadied things out. He doesn’t scratch constantly in the evenings and his ears don’t have that wet look anymore. Took a little longer to arrive this time but still came in good shape. Honestly glad we stuck with it because the difference is genuinely obvious now.

14 dicembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Thank you for your feedback! We’re glad to hear it’s making a noticeable difference for your dog, and we appreciate you sticking with it.

Valutata 5 stelle su 5

Tried everything for my sharpei Jethro

Tried everything for my sharpei Jethro, literally everything. He’s been allergic to half the planet since he was a pup and every vet visit felt like déjà vu, more meds, more drops, more “try this and see”. These tablets were my absolute last try before I gave up but within a few days his head shaking eased and the stench around his ears wasn’t knocking me back anymore. Not saying cured but definitely manageable now and that’s all we wanted. Customer service even checked in when I messed up my email address, really appreciated that.

24 novembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Thanks so much for sharing! We know how exhausting it can be trying everything, so hearing Jethro is more comfortable and manageable now means a lot. We’re glad we could help with the email mix-up too!

Valutata 5 stelle su 5

My springer Ruby has had undiagnosed…

My springer Ruby has had undiagnosed skin issues from the moment I got her, constant bacterial ear infections, yeasty paws, the whole lot. I’ve spent way too much money on treatments that only did anything for a few days. When we tried this it wasn’t instant but about two weeks in the redness just toned down and I could clean her ears without her crying or pulling away. Now she’s actually wanting cuddles again instead of hiding because she associates me with ear cleaning. Still can’t believe how much calmer she is. Order arrived quick which meant we could start sooner than planned.

7 dicembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

This is lovely to read! Comfort, calm, and wanting cuddles again. That’s what matters. Thank you for sharing Ruby’s journey with us.

Valutata 5 stelle su 5

Very helpful and knowledgeable answer…

Very helpful and knowledgeable answer to my question. Easy to understand the information given.
Sarah fully understood my dogs medical condition and advised in his best interests. Very pleased that his well being was the first concern. Would recommend this company,

15 dicembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

We're glad the explanation was clear and that you felt supported. Your dog’s comfort and best interests always come first, so that means a lot to hear. Thanks again for the recommendation!

Valutata 5 stelle su 5

Pick Peanut is honestly the only thing…

Pick Peanut is honestly the only thing that’s kept my bulldog stable. We tried literally everything under the sun sprays, medicated washes, even the expensive vet-only stuff, nothing kept her skin normal for more than a week. After putting her on this she’s been soooo much less itchy and her ears don’t smell like they’re fermenting anymore. Some days are still up and down but the overall change has been massive. I had to email customer service about mixing it with her food and Sarah answered straight away, super helpful and not robotic. Delivery has been spot on each time too.

4 dicembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Thank you so much for sharing this ! It means a lot to us.

We know how exhausting it is trying everything and still seeing ups and downs, so hearing that she’s been more comfortable overall is huge.

Thanks for trusting us and for taking the time to leave such a thoughtful review

Valutata 1 stelle su 5

Do NOT trust this company

Do NOT trust this company! We made an order for some tablets for our pooch. We was automatically signed up for a subscription against our knowledge. The tablets didn't work but it was our choice to buy them so we accepted the loss. It was only when more money was taken and more tablets arrived that we had to return them. 6 weeks down the line, they have received the item back and confirmed this but still won't refund. There is no phone number to call, only email and messenger which doesn't make any progress. They take so long to reply that a new ticket is generated every time and you're back to square one. The bank have sent over proof as have we to them that no refund has been issued yet they still say they need proof. Be warned if buying from here!

3 novembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

I’m sorry you’ve had this experience.

The only reason the refund hasn’t gone through is because the chargeback you raised froze the transaction on our side. When that happens, our system literally won’t let us process a refund, even if we want to.

We’ve spoken to the team today and someone will be in touch shortly so we can send your refund by bank transfer instead. We’ll get this sorted for you.

Valutata 5 stelle su 5

Finally got rid of my dogs gunky ears …

Finally got rid of my dogs gunky ears after trying allsorts. Had a log in query and within an hour had a reply and solved problem. Would recommend.

27 novembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Love hearing your pup’s ears are cleared up. Thanks for spreading the word!

Valutata 5 stelle su 5

Excellent product that actually works…

Excellent product that actually works and the staff are incredibly responsive and helpful

27 novembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Thanks for taking the time to share this! Glad it’s helping your pup. We're here if you need anything else.

Valutata 2 stelle su 5

Website set up a £35 a month…

Website set up a £35 a month subscription without me wanting it using tiny fine print.
Product arrived. No clue if it works, but hey worth a shot.
So far I've had 35 emails which is annoying

26 novembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Sorry for the confusion with the subscription. We don’t automatically enroll anyone. It’s likely “Save & Subscribe” was selected by mistake. Please reach out to support@pickpeanut.com and we’ll help sort it out, including the emails you’ve been getting.

Valutata 5 stelle su 5

Experience was first class

Experience was first class, I was more worried that I was causing problems for Sarah with all the questions I had but she helped me get my order sorted

6 novembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

You were never a problem at all, questions are always welcome. We’re really glad we could get everything sorted smoothly for you. Thanks for sharing your experience! :)

Valutata 5 stelle su 5

I found this company to be efficient…

I found this company to be efficient with fast delivery and quick response to queries and will def keep using them.

30 settembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Thank you so much for your feedback! It means a lot to hear that our service has been efficient and responsive for you. We’re grateful for your trust and look forward to continuing to make things simple and reliable for you and your pup.

Valutata 1 stelle su 5

Disappointed – Products Ineffective and Refund Not Honoured

I am very disappointed with my experience with Pick Peanut. The products are expensive, and despite following all advice (including doubling the dosage and adding SK9), my dog showed no improvement – in fact, her itching and ear issues became worse over 4 months.

Given the cost and lack of results, a full refund under their 90-day money-back guarantee is entirely reasonable. Unfortunately, despite completing their process and sending multiple follow-up emails, I have received neither a refund nor a meaningful response.

This has been a frustrating and costly experience. Products were ineffective, and the guarantee has not been honoured.

UPDATE: I received an email 23/09/25 asking me to try additional products (free). I confirmed I did not want to try more SK9 as had already had it so would like the refund. I can confirm that I received another email today (24/09/25) confirming refund would be processed for the last order and it should be with me in 7 days. I take this to mean I won't actually have a full refund on the products purchased, so it is not in fact a 90 day money back guarantee.

UPDATE: I have now received the refund for both products and they also sent another one of their products as a gesture of goodwill. I havent tried the new product but appreciated the gesture. Thanks

19 settembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Hi Louise,
I’m very sorry for the frustration and disappointment you’ve experienced. That’s not the experience we want for you.

We did reply to your email to let you know your refund is being processed. If you didn’t see that message, please check your spam or junk folder in case it was filtered there.

Valutata 2 stelle su 5

I paid for next day delievery and it…

I paid for next day delievery and it turned up 4 days later

1 settembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

That delay shouldn’t have happened, especially after you paid for next-day. We’ve refunded your shipping and are following up with our shipping partner to prevent this happening again. Sorry for the inconvenience.

Valutata 5 stelle su 5

Brilliant so far!

My Rottweiler had severe, recurring ear infections. Black, smelly gunk in his ears that you could hear when he shook his head. His ears were sore and he would cry when you accidentally touched them. The vets charged over £1000 to sedate him and clean his ears, then gave steroid drops that worked for 1 month but allowed for further infection, despite continuous cleaning and reapplying the drops. I was willing to try anything and with this being natural I gave it a go. So far (4 weeks) so good, I can already notice a change, with each ear clean every couple of days, the gunk levels have not been coming back like I saw before. He is not shaking his head anymore and isn’t wary when we approach his ears, which i assume implies he is not in pain anymore. He’s so much more content for it. £45 vs £1000 is no debate for me, I shall certainly keep up with these tablets, anything to make sure my boy is happy.

1 settembre 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Thank you for sharing your experience. We’re really glad to hear your Rottweiler is more comfortable, his ears are improving, and he’s feeling happier. That makes all the effort worthwhile!

Valutata 1 stelle su 5

Being Bombarded with Emails Every Day

I placed an order on 27th August, and by 29th August I had already received around 20 emails from this company. Only 2–3 were actually related to my order; the rest were promotional product emails.

I don’t mind receiving marketing emails occasionally (once a month would be fine), but being bombarded with several emails every single day is far too much. It leaves a poor impression.

I hope the company can reduce the email frequency, as this experience felt overwhelming and unnecessary.

29 agosto 2025
Non scritta su invito
Logo di Pick Peanut

Risposta di Pick Peanut

Hi Kel, appreciate the feedback. Sorry it felt overwhelming. We’ll review how often we send emails and make sure it’s more balanced moving forward.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più